aPHR Study Flashcards
a corporate group or team that leads other employees and the organization as a whole in some particular area of focus such as a technology, skill or discipline. it should, at a most basic level consist of: A team of people that promote collaboration and using best practices around a specific focus area to drive business or customer-valued results. This team could be staffed with full- or part-time members.
A center of excellence (CoE)
the practice of employing only union members. The practice was made illegal under the Taft-Hartley Act, which weakened NLRA by outlawing closed shops, secondary boycotts, and jurisdictional strikes, and allowed states to pass right-to-work laws and other anti-union legislation.
Closed Shop
The acquisition of additional business activities that are at the same level of the value chain in similar or different industries is…
horizontal integration
X is based on an informal personal interest while an X is involved at the organization’s expense or prompting.
Mentor and Coach
What ist he most often used approach to training?
Facilitator led training
What does maslow consider to be the highest need
self actualization
What financial document is referred to as a snapshot in time?
a balance sheet
the most common method to manage expatriate compensation. Its necessary when an individual is moving to a higher-cost environment out of their home country.
Balance sheet approach
For large group change managment, you should communicate with staff…
at the same time, not individually
X is intended to use the mutually exclusive assets of the two firms as the basis for capturing synergies. However, some common assets will become redundant and workforce reductions may take place. Workforce reductions frequently lead to subsequent problems.
physical integration
X is one which tells participants exactly how much money they will receive on a specific later date. This date is usually the day they retire. Payments may be lump sum or regular payments.
defined benefit plan
What does MBO stand for
Management by objectives
process in which managers and employees jointly set objectives for the employees, periodically evaluate performance, and reward employees according to the results.
MBO, management by objectives
liquidation, letting the business run dry, and selling your shares are examples of exit strategies for long or short term involvement?
long term involvement
the profession of creating and maintaining good will with customers, employees, investors, and other public sectors. This is done by nonpaid forms of communication which include all of the other choices as well as support of sporting events and charitable causes and more.
public relations
the progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.
career development
what type of surveys are used to improve morale, productivity, and engagement and to reduce turnover by gathering actionable feedback on job experiences.
employee attitude surveys
is the act by union workers on a construction site as a result of a grievance held against just a single subcontractor on the project.
common-situs picketing
X, or multi-source assessment allows an employee to assess himself and incorporates feedback from all who observe and are affected by the performance of that employee, e.g. colleagues and customers.
360 degree assesment
a narrative method of performance appraisal.
essay method
temporarily skipping the main issue in dispute, and instead, focusing first on secondary issues.
constructive confrontation
Moving employees from one location or task to another
redeployment
is the ability of an organization to become culturally competent and, in doing so, value diversity from both a personal (the organization) and business (the customer base) perspective.
leveraging diversity
is a report for guiding decisions that is made to upper-level management from lower-level management or middle-level management.
justification report
Under the Copyright Act of 1976, works-for-hire are protected for XX years from the first year of publication, or XX years from the year of creation.
95, 120
the interview approach based on the belief that past performance is the best predictor of future behavior.
behavioral interviewing
Beliefs that influence the employee-employer relationship constitute a
psychological contract
refers to the mode by which the sender transmits the message.
channel
the smallest work group in a company.
work unit
Alderfer’s ERG Theory is based on
existence, relatedness, and growth.
X power means that the leader has characteristics that appeal to others. People comply because they admire the leader or have a desire for the leader’s approval.
referent
The five forms of power
legitimate, reward, and coercive (positional power)
and expert and referent (personal power)
The IRS describes independent contractor status as a matter of
degree of control
Communicators who have X can shape the responses of those in the discussion
control
general in nature and are guidelines that focus on organizational actions.
policies
how can a business determine how to allocate their budgets or plan for anticipated expenses for an upcoming period of time.
forecasting
what theory boils down to the decision of how much effort to apply to a specific task situation
expectancy theory
Employment testing must be: valid, reliable, and X
job related
when an employee’s pay rate is above the established salary maximum for that position.
red circle
The concept that refers to an interconnected and unbroken set of reporting relationships extending from the top of the organization to the bottom
chain of command
X deductions are those that are required by law or regulation, e.g. payroll taxes deducted from wages.
statutory
is a method of alternative dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination. It is one alternative to litigation.
arbitration
Does any law require employers to give their workers paid vacation days
no
significant job characteristics that contribute to the value of the work and the organization as a whole.
compensable factors
What does FTE stand for
Full time equivalent
a voluntary transfer by a worker of some of his or her earned wages to another party.
wage assignment
the process approach for all sectors to prepare for any emergency or disaster that may occur.
hazards approach
the process for understanding how seemingly independent units within a larger entity interact with and influence one another.
systems thinking
Rights that have become so fixed that they are not subject to being taken away without the consent of the owner
vested rights
the lowest and highest wages paid to employee who work in the same or similar jobs
wage band
what compensation system is payment determined by the amount produced.
piece rate system
bilateral agreements between countries, entered into for the purpose of eliminating double taxation of employees on international assignments.
totalization agreements
