AOS3: Staffing a Business Flashcards
Types of Remuneration
Wages, salary, salary package, benefits
Selection processes
Application form, initial screening, interviews, psychological testing, work testing, reference checking
Advantages of external recruitment
Larger pool of applicants, new insights, lower costs, new approach to work
Advantages of using an interview as a selection method
Allows parties to start developing relationship, gain information,
National Employment Standards
11 minimum employment entitlements that must be provided to all Australian employees.
Disadvantages of using an interview as a selection method
Time consuming, interviewer bias, costly, relies on verbal and interpersonal skills.
What are the criteria for requesting flexible working arrangements?
Have care of a child who is school age or younger, are a carer, have a disability, are 55 or older or are experiencing violence.
What is induction? What are its purposes?
Involves all the activities undertaken by a business when introducing a new employee to the business and area in which they will work.
Commence socialization process;
Communicate workplace culture;
Provide information about the job and expectations;
Create a favorable impression;
Educate employees about policies of the business
Describe the selection process
Receipt of applicants, screening, interviews, testing, reference checking, offer job to best applicant.
What should be included in an induction pack?
Organisation chart outlining the current positions and employees’ names;
Copy of the human resources manual;
Copy of job description;
Contact list of employees;
Instructions on how to access and use the intranet;
Safety induction including evacuation procedures;
Security access details
What are legal obligations for staff?
OH&S regulations, Equal employment legislation,
Types of employment
Permanant full-time, permanent part-time, fixed-term contract, casual
What are strategies to ensure businesses are being judged as socially responsible?
Creating a diverse workforce;
Establishing policies to support employees;
Establishing policies that link employees to their community
What are the different tests that could be undertaken by applicants?
Aptitude tests, personalitity tests, motivation tests, Work testing
What should a business be aware of when planning for staffing?
Growing demand for flexibility, changes in skills and education, generational change and diversity.
Disadvantages of external recruitment
Time consuming, limits advancement of existing employees, risk, costly
Disadvantages of Internal Recruitment
No new ideas, rivalry, poor work habits will remain, two positions need to be filled.
When will casual employees be offered full-time or part-time?
After working for an employer for at least 12 months
What is a modern award?
Legally binding documents determined by the FWC, setting out the pay and employment conditions for an industry or occupation.
Remuneration
Pay
Recruitment
Identifying and attracting a pool of qualified applicants.
What is the maximum weekly hours of work for a full-time employee?
38 hours
What are examples of employer expectations?
Positive attitude, punctuality, dependability, cooperativity
What is an enterprise agreement?
Made at workplace level, between employer and their employees, covering the terms and conditions of employment.
Job design
Looks at and analyses the current jobs being performed. Ensures the job meets the objectives of the employer and employee. Considers job enlargement, job enrichment and job rotation.
Job enlargement
Making a job bigger by combining various operations at a similar level. Adds motivation and job satisfaction.
Job Enrichment
Vertically expand the job to increase its depth of content
Job rotation
Exposes job holder to more than one task which reduces boredom.
Job Analysis Methods
Interview current job holder, questionaires, observation, log books, supervisory reports
Job Description
Written statement of tasks performed, how they are done and why they are done.
Advantages of internal recruitment
Quicker adjustment to position, incentive for employees, business knows the applicant and vice versa, cheaper
Job Specification
Identifies the experience, qualifications, skills, knowledge needed for the job.
