AOS1 - Business Foundations Flashcards

1
Q

A type of business structure owned and operated by one individual and has unlimited liability

A

A sole trader

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2
Q

A partnership is

A

A business structure where 2-20 individuals own and operate a business with unlimited liability.

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3
Q

Two characteristics of a private limited company are:

A

Up to 50 shareholders/owners
Limited liability
Is incorporated

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4
Q

A public listed company is

A

An incorporated
business that is owned
by shareholders, run by
directors, and listed on
the stock exchange

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5
Q

A social enterprise is

A

A profit-making business with social objectives, whose surpluses are
reinvested towards that
social objective.

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6
Q

Two examples of a Government Business Enterprise are:

A

Australia Post, NBN Co, Defence Housing Australia

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7
Q

The main business objectives listed in the study design are:

A

to make a profit, to increase market share, to improve efficiency, to improve effectiveness, to fulfil a market need, to fulfill a social need and to meet shareholder expectations

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8
Q

The interest of customers as a stakeholder are

A

To receive high quality goods or services at a fair price.

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9
Q

The interest of employees as a stakeholder are

A

To be renumerated fairly and provided safe working conditions.

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10
Q

The interest of managers as a stakeholder are

A

To be involved in the success of the business and maintain job security.

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11
Q

The interest of owners as a stakeholder are

A

To receive returns on their investment.

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12
Q

The interest of the general community as a stakeholder are

A

For the business to provide employment, maintain the environment and contribute to the community.

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13
Q

The interest of suppliers as a stakeholder are

A

To be paid on time and maintain a positive relationship with the businses.

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14
Q

A potential conflict between the interests of customers and employees is:

A

For customers to receive a product at a fair price this may limit the businesses ability to pay their employees the amount they would like.

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15
Q

A potential conflict between owners and the general community is

A

That in order to maintain a return on investment, businesses may operate in a way which may damage the environment.

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16
Q

An autocratic management style involves

A

A management style
where the leader
dictates what the
objectives are and
how they should
be achieved.

One way communication
Centralized decision making

17
Q

Persuasive management style involves

A

A management style
where the leader
dictates what the
objectives are and
persuades employees
as to how they should
be achieved.

One way communication
Centralized decision making

18
Q

A consultative management style involves

A

A management style
where the leader asks
employees for their
opinions before making
a decision.

Two way communication
Centralized decision making

19
Q

A participative management style involves

A

A management style
where the leader shares
decision making
responsibility with
their team.

Two way communication
Decentralized decision making

20
Q

A laissez-faire management style involves

A

A management style
where employees
are totally responsible
for the decision making
and operation
of the business.

Decentralized decision making

21
Q

The management styles in order from most manager control to least manger control

A

Autocratic
Persuasive
Consultative
Participative
Laissez-faire

22
Q

The management skills listed in the study design are:

A

Communication
Delegation
Leadership
Decision Making
Interpersonal Skills
Planning

23
Q

Describe how communication and decision making would apply to an autocratic manager

A

One way communication
Centralised decision making

24
Q

Corporate Culture refers to

A

The shared values,
beliefs and practices
of a business.

25
Real corporate culture refers to
The actual values and beliefs present in a company, observable from dress, behaviour, and the way employees and managers relate to each other.
26
Official corporate culture refers to
The values and beliefs that a company is trying to convey to the public. Usually observed in mission statements, logos, slogans, and symbols.