AOS1 Flashcards
1
Q
What is change management?
A
2
Q
What is a transformational change?
A
3
Q
What is an incremental change?
A
4
Q
What are the two types of change?
A
5
Q
What are the two approaches to change?
A
6
Q
What is a proactive change?
A
7
Q
What is a reactive change?
A
8
Q
What is a KPI?
A
9
Q
What are two examples of a KPI?
A
10
Q
What is the force field analysis?
A
11
Q
What are the steps in a force field analysis?
A
12
Q
What is a driving force?
A
13
Q
What is a restraining force?
A
14
Q
What is Porter’s generic strategy?
A
15
Q
What are both of Porter’s generic strategies called?
A
