aos 3 Flashcards
what are some macro factors affecting planning?
legal and government restrictions, societal attitudes and behaviour, economic conditions, technological development, global considerations and corporate social responsibility
what are operating factors that affect planning?
customer needs and expectations, competitors behaviour, supply chains
what is business planning?
process of setting goals, objectives and deciding how they will be achieved
business environment
the surrounding conditions in which the business operates
stakeholders
parties or groups that have a vested interest in a business
internal environmental
factors over which the business has some control
what are the two factors in external environment
operating and macro
elements in macro environment
corporate social responsibility, global issues, economic conditions, political and legal influences, societal attitudes and tech development
elements in operating environments
suppliers, competitors, customers
factors in an internal environment
employee, manager, location, legal business statements
what are some societal behaviours and attitudes
environmental views, tastes and fashion, political view, cultural view, religion views
what is a trend
the general direction in which people’s attitudes or behaviour in society is developing or changing
what is the money being transferred in and out of a business called?
cashflow
