AOP TAD

Question 1

• The carrier of which the passenger departs from the connecting point, e.g., SQ076 / PR102.

Answer 1

accepting receiving passenger

Question 2

• Passenger who land at their point of destination.

Answer 2

arriving or landing passenger

Question 3

• Articles, affects and their personal property of a passenger which are necessary for wear, use, comfort or convenience in connecting with his trip.

Answer 3

Baggage

Question 4

• The point at which the passenger is scheduled to embark on the flight of the boarding airline

Answer 4

boarding point

Question 5

• The accommodation held for a passenger on a given flight.

Answer 5

booking reservation

Question 6

• Baggage hand carried by the passenger into the aircraft cabin this comprises all personal articles other than the allowed carry-on items needed by the passenger during flight.

Answer 6

cabin/hand-carry baggage

Question 7

• A flight that will definitely not depart or arrive as scheduled on that day.

Answer 7

cancelled flight

Question 8

• Means transportation of the person or property by air, with or without remuneration, including all incidental services.

Answer 8

carriage

Question 9

• Pertains to the airline, e.g., Philippine Airlines, Inc.

Answer 9

carrier

Question 10

• That part of the passenger’s baggage which PAL takes sole custody of during custody of during carriage and for which it has issued a baggage claim check

Answer 10

checked baggage

Question 11

• Means applicable laws regulations, procedures and restriction of govern the transport of the passenger / item by air.

Answer 11

conditions of carriage

Question 12

• Means two or more tickets concurrently issued to a passenger and together constitute a single contract of carriage.

Answer 12

Conjunction of Ticket

Question 13

• is the station en route where the passenger has to change aircraft either with the same airline or with a different airline. e.g., PR307 / PR104 HKG/MNL/SFO

Answer 13

Connecting point

Question 14

• A delay which last more than an hour from the published departure time and the exact departure time cannot be ascertained.

Answer 14

Creeping delay

Question 15

• Standard regulation equipment issued by the company to flight deck and cabin crew, the contents of which are limited to clothing, personal effects and other items which are reasonably necessary in the performance of the functions for the duration of their assignment.

Answer 15

Crew Baggage

Question 16

• Where passengers declare the contents and value of their baggage and other things they brought into the country. Passengers are asked to fill out the customs declaration form.

Answer 16

customs area

Question 17

• A flight that is unable to depart or arrive as scheduled and will be rescheduled at the later time.

Answer 17

delayed flight

Question 18

• The airline on whose flight a passenger will travel to an interline point, stop over point or gap.

Answer 18

delivering airline

Question 19

• is the amount payable to passengers holding a confirmed reservation on a flight to which they were denied access due to over sale.

Answer 19

denied boarding compensation

Question 20

• A passenger who was not able to take the flight due to unavailability of space in spite of having a confirmed reservation on that flight

Answer 20

denied boarding passenger

Question 21

• The point at which the passenger scheduled to disembark from a flight of a boarding airline

Answer 21

deplaning point