any Flashcards

1
Q

What are the components of a professional?

A

Requires a mastery of a complex body of knowledge and skills. It requires competence, integrity, morality, alturism, and the promotion the public good within that domain, self care

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2
Q

What is the hidden curriculum?

A

It is the sum of unwritten rules, influences and attitudes students acquire from other students/teachers/doctors in the clinical learning environment.

It is the culture of medicine.

It is the impact of the attitude of the hospital faculty on the behaviour of the student, positive or negative.

Students are more likely to participate in a behaviour if observed and once participated in are more likely to judge behaviour as professional

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3
Q

What is the formal curriculum?

A

What is stated and assessed

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4
Q

What is the informal curriculum?

A

Serendipitous learning that is often tutor/student specific, not captured in the formal curriculum.

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5
Q

What is palliative care?

A

Specialised care for people with a serous illness. It aims to provide relief from symptoms and stress of a serious illness. Th goal is to improve the quality of life for both the patient and the family.

It can be provided along with curative treatment.

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6
Q

What are the roles of a palliative care team?

A
  1. symptom assessment and management
  2. psychosocial assessment and management
  3. spiritual/cultural assessment and management
  4. communication and shared decision making
  5. advanced care planning
  6. coordination ad continuity of care
  7. appropriate palliative care/hospice refferal
    Carer support
  8. end of life care
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7
Q

what are the benefits of palliative care?

A

Reduced pain and symptom distress
Improved health-related quality of life
Improved patient family satisfaction
Increased likelihood of death occurring outside of the hospital
Reduction in costs/day and in length of hospital ICU stays.

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8
Q

What are the four regions of palliative care?

A

Physical e.g. cancer, drug toxicity, effusions

Psychological - anxiety, disappointment coping

Social, e.g. spouse, children

Spiritual e.g. suffering

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9
Q

What happens when someone is dying?

A

Profound weakness
Reduced intake of food/fluid
Difficulty swallowing
Bed bound
Peripheral shutdown ( cold hands and feet)
Poor improvement to medical interventions
Near-death awareness

Increased sleepiness
Pallor of nose andtop of ears
Cardiovascular changes and respiratory changes

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10
Q

What is a MSE?

A

mental state exam

  • structured

It assess:
1) Appearance (age, gender, race, build, hairstyle, health and hygiene, dress, physical abnormalities).

2) Behaviour (eye contact, cooperativeness, motor activity, movements, gestures)
3) cognition - MOCA and more specialised tests. Alertness, memory, orientation (place and time), concentration, abstract idea.
4) speech - rate, articulation, volume, quantity, response time, tone
5) Mood/affect - depressed, angry, euphoric, range and intensity, stability, appropriateness
6) thought process - goal directed and organised, amount or speed, poverty of thought, flight of ideas, tangential, word salad
7) Thought content - delusions (religious, morbid jealousy, grandiose, guilt), delusions of persecutions), thought withdrawl, thought broardcasting, thought insertion, phobia, obsessions,
8) Perception - hallucinations, illusions, depersonalisation, derealisation
9) suicide
10) insight/judgement - capacityto organise and understand the problem, symptoms or illness, medication
11) Risk - to self or others, also from neglect

Have to ask about sexuality, homicidal thoughts, date, conversational questions

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11
Q

What is a delusion?

A

A fixed false believe outside of the cultural norms

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12
Q

When to take a sexual history?

A

If someone requests a sexual health check.

If someone is a contact of an STI

Symptoms of - genitals, urinary, lower abdo pain, ano-rectal symptoms, rash

People under 29

Antenatal

Contraception

Smear

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13
Q

What to do and ask when taking a sexual history?

A

The 5 Ps

Permission
Privacy
Past - past STDs 
Partners - male or female
Pregnancies - histories and plans
Practices - type of sex
Protection

Get privacy (even at hospital). Ask to talk to the patient alone.

Let the patient know that the conversation is confidential, unless there is a serious risk of harm.

When did you last have sex?
Was that with a regular partner?
Male or female?
For females, have any of your male partners ever had sex with another man?
Was that oral, vaginal or anal?
- if man having sex with man, ask if they were bottom, top or versatile.
Protected or unprotected?
In the last 3 months, how many people have you had sex with? (then regular/casual, protected, male/female, oral/vaginal/anal)
How many people have you had sex with in the past year?
Have you ever had sex with a man?
Have you or your partners ever used i.v drugs?
Have you or your partners ever worked in the sex industry?
Have you ever had sex with someone overseas?
Has anyone ever made you have sex in a way you didn’t want?
Any past STI?
- smears, periods, pregnancy, breastfeeding, contraception
Ask about past medical history
Ask about medications and allergies
Ask about alcohol and drugs

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14
Q

What is sex diversity?

A

Someone who has diversity in their sexual development

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15
Q

What is an effective method for approaching substance use?

A
Be non-judgemental
Understand the potential reasons for substance abuse
Understanding addiction
Appraising the patients substance use
Knowledge of the support services
Persevere
Care
Routine screening - normalise
Find a hook - family, finances family
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16
Q

Questions to ask about substance abuse?

A

What are some of the good things about smoking? what are some of the bad things?
Repeat that back.

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17
Q

What is the ABC approach to smoking cessation?

A

Ask all patients
Brief advice to all patients who smoke
Cessation support (a combination of behavioural and medicine)

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18
Q

What are the steps of addiction? Wheel of change

A

Precontemplation

Contemplation

Determination

Action

Maintenance - come to terms with being drug free

Relapse

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19
Q

What is motivational interviewing?

A

Enables work with people who have little or no motivation to change

Expressing empathy
Reflective listening
Avoiding argumentation
Rolling with resistance
Supporting self-efficacy (their ability to do the right thing).

Motivational interviewing is an approach which can be used for patients who are pre-contemplative and allows you to enter a conversation as a naïve enquirer without any expectations.
Roll with the patient’s resistance to make change, express genuine empathy, listen intently while gently developing discrepancies and support their self-efficacy to come to their own conclusions.

  • a conversation about change
  • collaborative
    evocative and seeks to work with the persons own motivation and commitment to change
Rolling with resistance
Express empathy
Supportive self-empathy
Don't assume
Have compassion

Consider the roles of family

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20
Q

What might be influencing behaviours?

A

Beliefs, values, thinking, emotions, these effect the behaviour, which effects the outcomes that we produce.

Patient: personality, attitudes, illness behavious, culture

Doctor: burnout, distracted, depressed, junior

Illness - complexity, chronic, treatable

System - economic, health system, isolation, relationships

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21
Q

What is transference?

A

Unconsciously transfer feelings and attitudes from person or situation from past onto person or situation in present

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22
Q

What is countertransference?

A

Response that is elicited in the therapist by the patients unconscious transference communications

We need to reflect on this.

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23
Q

What should you do with a challenging situation?

A

REBELS

Recognise it- Find out what is going on for them/ what the issue is?
Empathise
Boundry setting
Empathesis with the pathients interests - Find a common ground
Language inclusive
Solutions - Look for solutions together

Remember to respond to the emotion before giving information

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24
Q

What are things to say to an angry patient?

A
Say:
I can see you are really frustrated
Can you help me understand what has happened
Gosh I can see why you are so upset.
I am really sorry.
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25
Q

What are things to say to a distressed patient?

A

I can see this has been overwhelming for you……. (keep quiet)

Are you able to tell me what is going through your head.

Be gentle, tentative, give space

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26
Q

What do you do with a talkative patient?

A

Be professional

Acknowledge what they are saying and how important it is to them

Gently redirect and state why
Give them a time frame or a focus.

Haven’t got so much time today, what are your two things you would like to focus on most

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27
Q

What do you do with a talkative patient?

A

Differential diagnosis - deaf, sad, upset, angry, withdrawn

Say:
I notice that you are not saying much, I am wondering what is going on for you? Would there be a better time to talk?

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28
Q

What do you do with an offensive patient?

A

Ignore/divert/challenge/report

We don’t tolerate that kind of speech here
Lets keep this professional
I’m leaving because I don’t feel comfortable.

Tell me what you are worried about?

Supportive statement about colleagues if they are the issue.

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29
Q

What are the issues with using an interpreter?

A

Difficult building rapport.

May have technical errors in translation.

Different meanings to different languages

One work in chinese may mean something else in english. For example, cold means poor energy

Difficult to introduce effectively

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30
Q

How can you overcome some of the language issues?

A

Have validated scales in a clients language - i.e the depression scale. Then ask about those questions.

Have a briefing session with the interpreter. Tell them what info you need and what to expect of the patient.

Tell the patient how you would like the conversation to go in terms of when to pause and what the role of the interpreter is and how they will function.

Gauge for if the interpreter is doing what is asked. Repeating the same things as your same (same length, verbal/non-verbal match), notice the tone.

31
Q

What is the patient centered and doctor centered approaches?

A

Patient centered is treating the patients problems instead of their diagnosis i.e. treating the patients concerns instead of the doctors.

Doctored centered is treating the disease.

32
Q

What are the types of non-adherence?

A

Unintentional non-adherence - forgetting, poor understanding, financial barriers, physical barriers

Intentional non-adherence - worry/concerns, medication vacation

Difficulty, length of treatment, symptomatic benefit

33
Q

What can help improve adherence?

A

Visualization through models of their disease. Make the invisible visible

Ask if they have any concerns about the treatment.

Tailor the treatment to fit the patients lifestyle.

Re-enforcement

34
Q

How is the nocebo effect generated?

A

Expectations - being more aware or sensitive

Misattribution - of preexisting symptoms to a drug.

Classical conditioning - Association of pas treatments with symptoms that is then conditioned

Increased anxiety

Physician factors - incompitent, superiority

35
Q

How is the placebo effect generated?

A

Expectations

Classical conditioning

Physician factors - competence, age, friendliness

36
Q

What is the definition of social support?

A

Feeling or being valued and cared for by their social network.

How well an individual is embedded in a social network.

37
Q

What are the factors that determine the social support?

A

Functional aspects - types of support and perception of that support.

Structural - the social network.

Types - emotional, instrumental (tangible good and services), informational and appraisal

38
Q

What are techniques to use for communication?

A

Motivational interviewing

Expressing empathy
Reflective listening
Avoiding argumentation
Rolling with resistance
Supporting self-efficacy (their ability to do the right thing).

Then offer clear and simple information

39
Q

What does good social support benefit?

A
  • adherence
  • influences health behaviours
  • reduces stress
  • protects against cognitive decline
40
Q

What is a cost of social support?

A

Having to give long-term care

41
Q

How can using some of Nono’s sratigies contribute to forming good relationships with Samoan patients?

A

Know your limits
Critical reflection
Know your biases
Self-improvement

Make sure you incorporate the family.

take time to get the name pronounciation correct.

Search for commonalities

Talk to ward staff

42
Q

What is important for happiness?

A

Being calm, content and safe

Excitement/pleasure circuitry

Connection/compassion

Watch out for brain traps - meditation etc.

43
Q

What is a coping strategy?

A

Gratitude - think about what you are grateful for.

Generosity -

Contentment

Mindfulness

Connection and compassion

Motivation to be kind

Self-compassion

Know your mind

44
Q

What is a right?

A

It is a tool for making claims against others.

If I say I have a right to something, then I am making a claim about what someone else must do, or refrain from doing.

It has implication for rights holder; and implication for others (due to rights holder’s rights).

Some rights are legal and others are moral.

Another definition: Rights are entitlements (not) to perform certain actions or be in certain states, or entitlements that others (not) perform certain actions or be in certain states.

It is important to note that the object of a right must be a person or an institution composed of persons. You cannot have a right against nature or the sky, for instance.

45
Q

What are the different types of rights?

A

• Claims: a right that asserts an entitlement to something from another party. Claims entail duties in others.
o E.g. I have a claim right against my employer to receive my wages

Liberties (privileges): a sphere of freedom within which the subject can decide how to act (this is more commonly known as a liberty). This does not entail duties on the part of anyone else, however.
o E.g. I have a liberty right to decide whether or not to have long hair or short hair

• Powers: the ability to alter the portfolio of claims, privileges or immunities that you or others have.
o E.g. A Director of Social Services can order a social worker to review a given case; thereby giving her a duty to perform this; A party to a promise creates a duty in himself to keep his side of the promise, and a claim right that his co-promiser keep hers

• Immunities: a sphere of freedom within which the subject can be assured that no-one can exercise powers which alter their portfolio of claims and privileges:
o E.g. In certain jurisdictions, a person cannot be compelled to testify against their spouse in a legal trial; in general, a doctor cannot compel a patient to take a certain course of treatment.

46
Q

What are the ten rights of consumers and the duties of the providers?

A
  1. The right to be treated with respect
  2. The right to freedom from discrimination, coercion, harassment, and exploitation
  3. The right to dignity and independence
  4. The right to services of an appropriate standard
  5. The right to effective communication
  6. The right to be fully informed
  7. The right to make an informed choice and give informed consent
  8. The right to support
  9. Rights in respect of teaching or research
  10. The right to complain
47
Q

What is the principle of the sanctity of life?

A

life has an intrinsic value and that this is a value which commands respect.

48
Q

What are the two views of the sanctity of life?

A

The absolutist and the Prima Facie

49
Q

Describe the absolutist views of SOL?

A

Some people say that there are never any circumstances in which it is permissible to take an act that shortens, or may shorten, life.

It is an absolute moral requirement.

• According to this view, practices such as abortion, euthanasia, the withdrawal of ventilation morally wrong for a patient who is dependent upon ventilation, and decisions to withhold life-saving treatments are wrong because they violate the SOL.

50
Q

Describe the prima facie views of SOL?

A

That we can respect the value of life, even if we act in ways that might shorten life.

But prima facie view of SOL allows other values to compete with SOL when it comes to deciding what action to take in a given circumstance. Sometimes, SOL will be the stronger consideration, so action that will preserve life should be taken.
But at other times, the competing value(s) may be stronger or more relevant, so that an action that shortens life may be permissible, without violating the SOL.

51
Q

What values compete with SOL?

A

Right to autonomy -Respect for autonomy would suggest that an individual who is autonomous should be able to make decisions with respect to their death for themselves. This might suggest that a person’s autonomous choice about the end of their lives should carry a lot of weight, but it does not mean that others are obliged to assist them in ways that they find morally unconscionable.

Beneficience and non-malificience:
there may be some cases where an individuals’ quality of life is so poor that death would be seen as a kindness. These decisions sopmetimes need to be made by others, not by the person who is suffering themselves.

Justice- This could occur where the cost of preserving or extending a life is very high, and is borne by the community, thus creating the possibility that the claims of others are affected by the provision of life-saving care.

52
Q

What do you need to consider in SOL assessment?

A

Is the person dying
Are they suffering
Do they have autonomy

It is commonly held that there is a stronger ethical requirement to avoid actively bringing an end to life (killing) than there is to allowing death to occur.

53
Q

When would a doctor reject a patients request for tests or treatment?

A

because it would be, in his or judgement, futile. The ‘term’ futile is used to capture a number of different considerations in medicine, and these differences may be of ethical significance

1) Quantitative futility 1 (impossible): Treatments that CANNOT affect any positive physiological change for the condition in question. At a physiological level, the chance of benefiting the patient is 0. The only positive effect that may be had is the placebo effect.
2) Quantitative futility 2 (low probability): Treatments that can conceivably deliver a positive physiological benefit for the patient, but probability is low.
3) Qualitative futility: Treatments have a fair probability of delivering a benefit for the patient, but the benefit is very small, and/or the associated disbenefits (e.g. side effects) of the treatment arguably outweigh it.

In order to determine whether a treatment is futile, we need to understand the desired end of treatment. Disputes between doctors and patients (and families) sometimes arise because each is drawing on a different account of the desired end of treatment. Equally, doctors and their patients might disagree about the level of probability of benefit at which a treatment becomes worth trying.

54
Q

What factors should you consider on whether to agree to a patient request?

A

What kind of futility is at issue? Quantitative 1, 2 or qualitative?
If the futility is qualitative (e.g. involving quality of life) or quantitative 2 (e.g. requires a judgement to be made about what probability of benefit is worth pursuing) doctors should consider whether their view is really any more defensible than the view of the patients. The decision about defensibility might ultimately depend upon factors such as the following:
• What are the risks associated with the treatment?
• What are the other options (are there any other, better options that the patient would forego, or is there no treatment available)
• How serious is the condition? Is this a life-or-death decision?
• What are the costs (financial, staffing; scarce resources e.g organs) of giving the treatment, and who would they fall to (will the patient bear the costs, or someone else?)
• What are the potential costs to the patient-doctor relationship associated with either acceding to, or refusing, treatment?
What are the reasons for the request.

55
Q

What are the rights of patients with impaired decision making?

A

They have the same 10 HDC code rights.

These establish the following requirements:
That the presumption is that the patient is competent unless there are reasonable
grounds to think otherwise;
• That persons with diminished competence are still given information and the
opportunity to consent to a level that is consistent with their competence;
• That where a patient is not competent, decisions for them are made in their best
interests;
• That the views and preferences of the patient should be treated as relevant to
determining what is best even when he/she is not competent,
• That it is appropriate to consult with family and friends to determine what the
patient would have wanted, even if no formal Enduring Power of Attorney applies.

deciding for adults whose competence is diminished/compromised is seen as a collaboration,
where doctors try to show respect for what the patient would have wanted, and work with
friends and whanāu to serve the patient’s interests.
Case law (common law) has established that where a person is temporarily incompetent,
non-urgent decisions should be held over until competence is restored. This also means that
patients should not be asked to make decisions when they are suffering the ill effects of
medication (e.g. anaesthetic).

56
Q

What are the rights of children as decision makers?

A

Children are consumers of health and disability services, and as such are covered by the Code of Health and Disability Consumers Rights. Children have all ten of the rights in that code.
2. The Code does not establish an age at which the right to make an informed choice and give informed consent (Right 7) kicks in.
3. Right 7(2) states that consumers should be presumed to be competent, unless there are reasonable grounds for believing otherwise.
4. Thus the presumption under the Code is that children are competent to consent. Being an infant would be reasonable grounds to believe a child not to be competent, but the Code orients treatment providers towards seeing children as competent in
the first instance.
5. It is the responsibility of the treatment provider to determine competence to consent, noting that a child may be competent to make some decisions and not
others.
6. The elements of competence are:
1. An ability to understand information
2. An ability to retain information
3. An ability to use information in a process of decision-making (where ‘using’ can include ‘believing’ established facts)
4. There is also a practical requirement to be able to communicate a decision

The Care of Children Act does provide for the consent or refusal of young people over the age of 16 to be treated as though they were of full age. This may seem
superfluous given the Code: in practice it may mean that treatment decisions by young people over 16 years are less likely to be scrutinised.
8. Children of any age can receive advice about contraception and contraception without parental consent under the Contraception, Sterilisation and Abortion Amendment Act 1990. However it is good practice (because it is in the Child’s best interest) to discuss the preferability of involving parents with the child- and in some cases it will good practice to encourage the child to involve parents (this of course depends upon the child’s circumstances).

  1. If the child is deemed not to be competent to make a decision, the Care of Children Act 2004 s36 provides the child’s guardian should be asked to decide (excepting emergencies
  2. The parent’s views about treatment carry weight and will often be determining. However when treatment providers believe that the course sought by parents is not in the best interests of a child, they can apply to the Courts to have a declaration made or to have the Court appoint guardian to make a decision on the child’s behalf.
  3. In such cases, the Courts apply the Best Interests Principle: their concern is to determine what treatment is in the child’s best interests. The interests of parents are of secondary importance relative to the child’s best interests. This means that rights protecting parental interests such as the interest in freedom of speech and religious practice, etc, are delineated to exclude right to act or make decisions that would or could adversely impact the child’s health or life.
  4. Decisions to seek court involvement are not to be taken lightly, and can result in a distance and lack of trust between families and care providers that can be
    counterproductive to the interests of the child. The best course is always, if possible, to work towards agreement on a course of action that serves the child’s interests.
  5. Even if a child is not competent and thus their consent cannot authorise treatment, it is preferable, because in their interests, to gain the agreement of a child to treatment. In some cases, it may be overall better for a child to forego a treatment that is in their best interest, because enforcing it would deliver a larger harm.
  6. While the Code recognises the right to an informed choice (implying the right to make the choice to refuse treatment), case law about the right of minors to refuse
    treatment is mixed. Some judgements (notably Re M (Medical Treatment: Consent) [1999] 2 FLR 1097 (Fam) suggest that the Gillick judgement established the right of the child to consent but not to refuse treatment. (Gillick v West Norfolk and Wisbech Area Health Authority [1986] AC 112 (HL). Other judgements suggest otherwise. I am not aware of this point of law being established in a NZ case, but I suggest that the
    Code we have would be relevant in determining the situation in NZ.
57
Q

Is a family member able to make medical decisions for a person in the family with intellectual disabilities?

A

If a family member is not a court appointed welfare guardian OR they were not given Enduring Power of Attorney by the patient whilst capacitated, then that family member is not entitled to make a medical decision on the patient’s behalf. However it may be
appropriate to consult or even be guided by the wishes and views of family, even if they do not have a right to decide.

It is possible for a competent person to appoint another person to make decisions on their behalf if they lose their competence.

58
Q

What can and can’t an enduring power of attorney decide for you?

A

You decide whether your attorney can make decisions about everything to do with your
care and welfare or only some things.
However, no matter what you decide they can’t:
• make decisions about you getting married, separated or divorced
• make decisions about the adoption of your children
• consent to surgery or treatment of your brain, including electro-convulsive
treatment (ECT) for the purposes of changing your behaviour
• refuse consent to standard medical treatment that could save your life or prevent
serious damage to you
• allow you to take part in any medical experiment, unless it might save your life or
prevent serious damage to your health.
If you need CPR your attorney can’t refuse permission. If you decide that, in some cases, you
don’t want to be resuscitated, you need to make an advance directive — sometimes known
as a ‘living will’ — before you become mentally incapable

59
Q

What are the main rules of thumb in regard to decision making for those who may not be competent?

A

Always persume competence.

Inform and consult even when the patient is not competent.

Always act in the best interest of the patient with non-competent patients.

Views and preferences of the patient are relavent

Consult with whanau even where decision making authority does not hold.

Deciding for adults whose competence is diminished/compromised is seen as a collaboration, where doctors try to show respect for what the patient would have wanted, and work with friends and whanāu to serve the patient’s interests.

Sets out procedures for adults who are not competent

Includes procedures for court to appoint welfare guardian And person to nominate a power of attorney

If there is neither a welfare guardian or power of attorney appointed for an adult patient, and that patient is not able to make a decision for themselves, the responsibility lies with the clinical team to make decision in their best interests

When patients are not capable of making an informed choice or giving informed consent, doctors should consider any previously expressed preferences from the patient, the wishes of the family/whānau, guardian or other appropriate person, and consult colleagues before making management decisions, which may include recourse to the courts for determination.

60
Q

What is the mental state exam?

A

A structured way of observing and describing a patients current state of mind.

  • Ensures that assessments are consistent across time and examiners
  • A “snapshot” of the patient which allows monitoring over time
It is based on observation of the patient over the course of the interview:
•	Appearance & Behaviour
•	Cognition
•	Speech
•	Mood/Affect
•	Thought Process/Form
•	Thought Content
•	Perception
•	Suicide/Homicide/Self‐Care Risk
•	Insight/Judgment

Appearance

  • Age
  • Gender
  • Race/ethnic background
  • Build
  • Hairstyle and colour
  • Apparent health level of hygiene
  • Mode of dress
  • Physical abnormalities

Behaviour

  • Eye contact
  • Cooperativeness
  • Motor activity
  • Abnormal movements
  • Expressive gestures
Cognition
 •	Level of consciousness/alertness
•	Memory
•	Orientation (time, place, person)
•	Concentration
•	Abstract idea

Speech
• Articulation disturbance
• Rate (rapid, pressured, slow, retarded)
• Volume (loud, quiet, whispered)
• Quantity (poverty of speech, monotonous, mutism)

Mood/Affect
• Mood (“‐”) such as elevated, depressed, labile, angry, euphoric
• Affect (objective) such as irritable, blunted, flattened, incongruent, anxious
• Range and intensity
• Stability
• Appropriateness and congruity

Mood/Affect: Details
• Range of emotions expressed
• Depth of emotions expressed (blunting of affect)
• Appropriateness of emotions (mood congruity)
• Volatility of mood expressed

Thought Form/Process
• Goal‐directed, organized
• Amount or speed of thought includes poverty of thought, flight of ideas; perservation, loosening of accounts
• Continuity of ideas includes loosening of association/derailment, tangential, circumstantial, perseveration (repletion of same thoughts), thought blocking, concrete thinking, irrelevance.
• Disturbances in language includes neologisms, incoherence/word salad, clanging.

Thought Content: “Flavour of Thoughts”
•	Delusions include religious, nihilistic, morbid jealousy/infidelity, grandiose, guilt and worthlessness, somatic/hypochondriacal, erotomanic
o	Fixed
o	False
o	Belief
o	Out of culture norms
•	Phobia, obsessions/compulsions, overvalued ideas
•	Delusions of persecution
•	Reference
•	Delusions of control/influence/ passivity
•	Thought insertion
•	Thought withdrawal
•	Thought broadcasting
Perception
•	Hallucinations include auditory; visual; olfactory; gustatory; tactile
o	Perception without a stimulus
o	Auditory > visual
o	Common types
•	Illusions
•	Depersonalisation
•	Derealisation

Insight & Judgment
• Capacity to organise and understand problem, symptoms or illness, medication
• Insight (knowledge)
• Judgment (actions)

Risk
• To self (suicide, self‐harm)
• To others (violence, homicide)
• From neglect

Asking Difficult Questions (We All Have To Do It!)
Asking things you’d never ask outside of being a doctor:
• Sexuality
• Homicidal thoughts
• Date
• Conversational or “ask some questions that might sound simple”

61
Q

What are the aims of a palliative care specialist?

A

Healthcare Professional’s Perspective
• Enable others (not ‘to do’, but alongside as teacher & support)
• Reduce fear (allowing patient & family decision-making)
• Maintain dignity (patient in control of decision-making)
• Maintain hope ((re)set realistic & achievable goals)

  • Safety (to feel secure)
  • Belonging (to feel needed & not to feel a burden)
  • Love (expressions of affection - human contact (touch))
  • Acceptance (regardless of mood, sociability and appearance)
  • Understanding (symptoms and nature of disease as well as the process of dying)
  • Self-esteem (involvement in decision-making)
  • Spirituality (explanation of meaning and purpose)
  • Hope (expectations greater than zero)

Allow patients and families to have time to adjust to news and realign priorities
Review care needs and goals of care with patients/families
Manage symptoms appropriately
Withdraw treatments that are no longer appropriate or benefiting the patient
Provide counselling and support for patients and families

62
Q

What are the HDC act?

A

To promote and protect the rights of consumers and to that end, to facilitate the fair, simple, speedy, and efficient resolution of
complaints

63
Q

What are the code of rights?

A

Consumers have rights and providers have duties.
Every provider must take action to inform the consumers of their rights and enable consumers to exercise rights
Provider compliance is reasonable actions in the given circumstances (includes resource constraint).

Ten Rights
Right 1: the right to be treated with respect
• Privacy respected
• Provided with services that take into account needs, culture, beliefs
Right 2: the right to freedom from discrimination, coercion, harassment, and exploitation
Right 3: the right to dignity and independence
Right 4: the right to services of an appropriate standard
• Services provided with reasonable care and skill
• Services that comply with legal, ethical standards
• Services consistent with needs
• Services that minimise the potential harm and maximise QOL
• Right to cooperation among providers to ensure quality and continuity of care
Right 5: the right to effective communication
• Communication in a form, language an manner that allows patient to understand
Right 6: the right to be fully informed
• Explanation of condition
• Explanation of options available including risks side effects
Right 7: the right to make an informed choice and give informed consent
• Must be competent
Right 8: the right to support
Right 9: rights in respect of teaching or research
Right 10: the right to complain

Analysis
Right 1-3 is about respect, dignity and fairness
Right 4 is about appropriate standards (most common breach is right 4, if not sufficiently careful or skilful)
Right 5-7 is about communication, informed choice, consent (must be communicated in a way and language they understand and at appropriate time.)
Right 8, 10 is about support, complaints (right to have a support person)
Right 9 is about research and teaching (examine a patient as a student)

64
Q

What are the HEADSSS questions?

A
 Home
 Education and/or employment
 Eating
 Activities
 Drugs
 Sexuality
 Suicide & depression
 Safety
65
Q

What is a strategy to respond to emotion?

A

NURSE

  • Name (this has been so hard)
     Understand (it sounds like you felt abandoned)
     Respect (you have done so well to manage all this)
     Support (we will help you work this out)
     Explore (tell me more about what has upset you)
66
Q

How can you manage a talkative patient?

A

Talkative Patient (Medical History vs Personal History)
 Be professional
 Acknowledge what they are saying and how important it is to them
 Gently redirect and state why (because it is important) (signposting)
 Give them a time frame or a focus
‘That is really interesting about your grandchildren, you must be really proud of them but I think it is best if we concentrate on
your chest pain so we can sort out what is going on’

67
Q

How can you respond to a distressed patient?

A

Distressed Patient (Cognition/Information vs Emotion)
 Respond to the emotion (helps you too)
 Understand what is driving it (empathize)
 Respond again, repeat…
 Allow time and space
 Explore
 Problem solve together
 Be gentle, tentative, give space
 It won’t help to fix at this stage
“I can see this has been overwhelming for you, are you able to tell me what is going through your head?”

68
Q

What are the LGBTQI+ limitations to healthcare?

A

Cisnormativity

ninformed, unwelcoming, inappropriate, unsupportive, unresponsive care

Hatred, intolerance, aversion, fear, prejudice
(explicit homo/bi/transphobia)

Fear: of body exposure, uncomfortable
touching, reactions, breach of
confidentiality (often based on past
experiences)

69
Q

How can you help someone form the LGBTQI+

A

Non-judgmental, empathetic, open, welcoming
 If someone lets you know they’re LGBTTIQ+,
be affirming
Don’t make assumptions
 Listen, reflect
 Ask about preferred terminology,
identities, pronouns

70
Q

What are the names given to fake health issues?

A

Malingering - on purpose for a known reason

Factitious - on purpose for no known reason

Somatoform - not on purpose

71
Q

What is an effective approach to substance abuse?

A
Non – judgemental
 Understanding potential reasons for the substance use
 Understanding addiction
 Appraising the patient's substance use
 Knowledge of support services
 Persevere
 Care
 Routine screening –normalise
 Find a hook – health, finances, family
72
Q

What are the two types of system thinking?

A

Fast
unconscious
Retrieval

Slow
Conscious
Deliberate

73
Q

What are the symptoms of schizophrenia?

A

Positive symptoms - halluciations and dillusions
Negative symptoms - inabbility to speak or feel pleasure, lack of motivation
Affective symptoms
Aggressive symptoms
Cognitive symptoms

74
Q

What is the DSM-5 criteria for psychosis?

A
  1. Delusions.
  2. Hallucinations.
  3. Disorganized speech (e.g., frequent derailment or incoherence).
  4. Grossly disorganized or catatonic behavior.
  5. Negative symptoms (i.e., diminished emotional expression or avolition).