AMI Flashcards
ROI
Return On Investment
GQM
Goal, Question, Metric
Define high level, conceptual business goals.
Determine questions that help you decompose those goals in to their elements.
Determine which of those peciecs are most important
GQM Step 1
Define The Goals
get all stakeholders involved, in front of a white board.
Make a long list of business goals and break it down to a few goals to start with
Examples of GQM Step 1
Reduce cycle time of physical inventories.
Improve receiving speed and accuracy.
Optimize maintenance contracts. (take control of maintenance contracts and control of inventory to know that they are paying correct amount.
GQM Step 2
Define the Questions
GQM Questions to ask
What are the steps to inventory each asset class?
How many different receiving scenarios exist?
Where is the most time being spent in each process?
What are the primary sources of errors requiring re-work?
How often are there exceptions to the norm?
GQM Step 3
Define The Metrics & Collect Data for baseline
How to define the Metrics
Answers to questions lead to definition of the Metrics.
Rogue Data Asset Capture
Entering assets that have never been discovered before
Metrics Examples for question: Where is most time being spent?
to get to something that is quantifiable
Average time to inventory in normal cases vs exception cases by asset class.
Percentage of each asset class.
Percentage of shipments with no order info.
Percentage of assets with no identifier.
Percentage of unknown assets encountered during inventory.
GQM Step 4
Interpret the Data
Elements of Collecting Data
Capture time for average time for each receiving scenario.
Count instances of each scenario (over one quarter).
Count exceptions of other, unexpected scenarios.
Send teams out to go through the data collection process and record time.
GQM Step 5
Make Changes
Interpreting the Data
Translating the data into dollars e.g. longer data capture time = more cost for paying employees
ASNs
Advance Shipping Notices
