Amadeus study

Question 1

Encoding (page 20)

Answer 1

DAN: Encoding the city, airport, country. You are trying to encode the city where no code or shortened word is given.

Question 2

Decoding (page 20)

Answer 2

DAC: Decoding the IATA city/airport code OAK. You are trying to decode the code to revert it back to its original and non-shortened name.

Question 3

Checking Avaliability: Code and Examples

Answer 3

AN - amadeus netural

Example: AN12JULAKLLON : checking avaliability for Auckland to London on the 12th July.

Question 4

what are access levels?

Answer 4

Access levels allow airlines to return avaliability to amadeus as well as offer a confirmed seat at time of sell.

Question 5

Amadeus Avaliability: specific time example

Answer 5

AN10JANMELSYD1400

need to remember amadeus goes by the 24 hour clock.

Question 6

Amadeus avaliability: specific airline

Answer 6

AN23DECCAKLLAX/AUA, NZ, QF.

Up to 6 airlines separated by a comma can be requested (/) A - airline.

Question 7

Amadeus avaliability: specific booking class

Answer 7

AN4FEBPERAKL/CH, B, O.

Question 8

Avaliability change/ return avaliability codes

page 26

Answer 8

AC - CHANGE
Example: AC9feb - change date.
AC5 - change date to 5 days later.
AC-3 - change date to 3 days earlier
AC1500 - change time to 1500.

Question 9

Selling Seats (page 27)

Answer 9

1. double click on the booking class required to sell one seat.
2. or click on the class required, then select seats from the drop down.

Question 10

Selling Seats (codes)

Answer 10

SS for sell seat. 
SS1B2 - sell 1 seat in B class from line 2.

Question 11

Cancel - flight, passenger or element (XE)

Answer 11

XE - cancel.
XE3 - cancel element 3.
XE4-6 - cancel elements four through six.
XE3,5 - cancel elements three and five.
XI - cancel itinerary (this can only be performed on a pnr that has been previously ended)

Question 12

Change booking class/date (SB - should be)

Page 29

Answer 12

SB 'should be'
SBY - re book entire itinerary in y class.
SBC4 - rebook segment 4 to 'c' class.
SBJ3/C6 - rebook segment 3 to 'j' class and 6 to 'c' class.

Question 13

Change number of Seats

Answer 13

/ - change

Example: 6/3 Change number of seats for segment 6 to 3 seats.

Question 14

Ignore Transaction

Answer 14

IG

IR

Question 15

What does PNR mean?

Answer 15

Passenger Name Record

Question 16

How do you do a pnr?

Answer 16

First type in avaliability, book seats and then enter in the details of a passenger including their name, phone number, etc.

Question 17

what are the mandatory elements of pnr?

Answer 17

1. name
2. flight/segment
3. contact
4. received from
5. ticketing time limit

Question 18

Name Element of Pnr

Answer 18

NM1

Question 19

Adding contact numbers - pnr

Answer 19

AP (city) - H (home)
AP (City) - B (buisness)
AP (city) - M (mobile)

Question 20

Ticketing Time Limit code?

Answer 20

Tktl or TKTL - then date (eg 23 march)

Question 21

Received from Element?

Answer 21

RF (then passenger as PAX or passenger name)

Question 22

End Transaction and Retrieve code?

Answer 22

ER - end transaction and retrieve

Question 23

what does FQN mean?

Answer 23

Fare quote notes - to see the notes on the list of the fares

Question 24

what does FXP mean and stand for?

Answer 24

Fxp is the basic pricing command

Question 25

What does TST mean?

Answer 25

on a retrieved PNR, TST will be prompt and transitional store tickets will be displayed using TQT

Question 26

FQD

Answer 26

Fare quote display

Question 27

TQT

Answer 27

shows the graphical mode of the pricing