Alternative Dispute Resolution Flashcards

1
Q

What is the definition of conflict?

A

Conflict is a disagreement that doesn’t always include fighting. It is any situation where facts, desires, or fears push or pull participants against each other or in divergent directions.

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2
Q

What indicates someone unskilled at handling conflicts?

A

Bickering, arguing, or getting insistent about one’s view.

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3
Q

Is it always necessary to litigate conflicts?

A

No, it is not always necessary to litigate and deplete clients’ resources.

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4
Q

What can be a positive aspect of conflict?

A

It can foster awareness for a problem and lead to positive solutions.

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5
Q

What are some types of conflict?

A
  • Interpersonal
  • Intrapersonal
  • Intragroup
  • Intergroup
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6
Q

What characterizes interpersonal conflict?

A

Conflict between two individuals due to differences in personalities leading to incompatible choices and opinions.

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7
Q

What is intrapersonal conflict?

A

Conflict that occurs within oneself, taking place in the mind and being psychological in nature.

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8
Q

What happens in intragroup conflict?

A

It occurs among individuals in a team due to incompatibilities and misunderstandings.

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9
Q

What is intergroup conflict?

A

Misunderstandings between different teams within one organization due to varied goals and interests.

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10
Q

What are the main differences between negotiation and litigation?

A
  • Negotiation is voluntary; Litigation is involuntary.
  • Negotiation is non-binding; Litigation is binding.
  • Negotiation is informal; Litigation follows formal procedures.
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11
Q

What is the role of a negotiator?

A

To determine if the dispute can be negotiated, assist parties in engagement, prepare the client, and draft agreements.

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12
Q

What is mediation?

A

A confidential process involving a neutral third party to assist in reaching an agreement on contested issues.

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13
Q

What is the primary difference between mediation and conciliation?

A

In mediation, the mediator encourages agreement without authority to settle; in conciliation, the conciliator proposes solutions.

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14
Q

What are the steps involved in mediation?

A
  • Pre-mediation
  • Mediation
  • Side session
  • Exploration
  • Conclusion
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15
Q

True or False: Mediation is always a suitable process for resolving disputes.

A

False

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16
Q

What are some reasons mediation does not work?

A
  • One party cannot represent their best interests
  • Unwillingness of one party to mediate
  • Likelihood of insolvency
17
Q

What does Rule 41A focus on?

A

Endorsing or opposing mediation, directing disputes to mediation, and managing the mediation process.

18
Q

What is the purpose of an arbitration clause?

A

To define the agreement to arbitrate and specify the powers of the arbitrator.

19
Q

What is required from disputants in arbitration?

A

Disputants must agree in writing to arbitrate and define the arbitration process.

20
Q

What is the role of an arbitrator?

A

To oversee the arbitration process, set procedural rules, and ensure fairness.

21
Q

What is the outcome if a claimant is successful in arbitration?

A

The defendant must pay the claimant’s costs and the costs paid to the arbitrator.

22
Q

What does a mediator do?

A

Facilitates an agreed settlement without imposing a solution.

23
Q

What are the expectations of a mediator according to the Code of Conduct?

A
  • Ensure fair administration of justice
  • Maintain confidentiality
  • Act impartially and independently
24
Q

What is the significance of preparation in arbitration?

A

Preparation is key as witnesses must be prepared and a draft case outline set out.

25
Q

Fill in the blank: Mediation is a _______ process.

A

confidential

26
Q

What do arbitration laws or agreements govern?

A

They govern the arbitration process between the parties involved.

Arbitration laws establish the framework and rules that dictate how disputes are resolved through arbitration.

27
Q

What types of evidence do arbitrators review during proceedings?

A

They review documents, witness statements, expert opinions, and other relevant information.

This evidence is crucial for making an informed decision in the arbitration process.

28
Q

What is the role of an arbitrator in assessing evidence?

A

An arbitrator assesses the credibility and reliability of the evidence presented.

This assessment helps determine the relevance of evidence in the final decision.

29
Q

What does ensuring procedural fairness involve for the arbitrator?

A

It involves presiding impartially over the process and treating all parties fairly.

Procedural fairness is essential to the integrity of the arbitration process.

30
Q

What is expected of the Chairperson or Presiding Officer regarding impartiality?

A

They are expected to be neutral and impartial without any personal interest in the dispute’s outcome.

Impartiality ensures fairness in the Alternative Dispute Resolution (ADR) process.

31
Q

What responsibilities does the Chairperson have in managing proceedings?

A

They oversee the proceedings, ensure adherence to rules and timelines, and facilitate documentation submission.

Effective management is key to a smooth ADR process.

32
Q

How does the Chairperson ensure compliance with rules?

A

They ensure adherence to applicable rules and procedures, interpreting relevant rules or statutes as necessary.

Compliance with established rules is vital for the legitimacy of the ADR process.

33
Q

In mediation, what role may the Chairperson take on?

A

They may actively work to facilitate a settlement and guide parties towards mutually agreeable solutions.

This role is crucial in reaching an amicable resolution.

34
Q

What does the Chairperson do in arbitration regarding evidence?

A

They hear evidence, evaluate it, and make decisions including issuing interim rulings.

The evaluation of evidence is central to the arbitration process.

35
Q

What is the significance of the award or decision issued by the Chairperson in arbitration?

A

It is a final binding award that can be legally enforced like a court judgment.

This award concludes the arbitration process and resolves the dispute.

36
Q

What is the Chairperson’s role in maintaining professionalism during ADR?

A

They ensure the process is conducted professionally, fostering an environment for resolution without delays.

Professionalism is essential for effective dispute resolution.

37
Q

Why is confidentiality important in ADR processes?

A

It ensures that sensitive information shared during proceedings remains undisclosed improperly.

Confidentiality is particularly crucial in mediation and arbitration.