All the rest

Question 1

What does EAP stand for?

Answer 1

Employee assistance programs (through the Canadian Centre for OCHS)

Question 2

What is an EAP?

Answer 2

Is a confidential, short term counselling service for employees with personal problems that affect their work performance.
Help with the resolution of these problems.
They are a referral agent.
They are often a large multi-national provider who’s only a referral service that is paid for by the er.

Question 3

What types of services does an EAP offer

Answer 3

a range from eldercare to family violence, the ee can choose what they need.

Question 4

Who can use an EAP

Answer 4

EEs and their immediate family members.

Question 5

What is the EAP issue that pertains to HR?

Answer 5

Evaluation EAP –> usage statistics.

Question 6

Where is it possible to prevent loss?

Answer 6

At job level, program level, OHS management system.
Injury/Disability
Damage
Human Costs
First Aid Program
Fire extinguisher programs

Question 7

What are the main phases that lead to return to work?

Answer 7

Injury
Initial period of no work possible
Rehab begins
Return to work planning begins, Graduated return to work plan
EE returns to work on modified duties
EE returns to full duties or permanent accommodation.

Question 8

Who is on the disability management team?

Answer 8

HR Rep
EE Rep
Disability insurance rep
EE's doctor
"Operational Department"

Question 9

What is the disability management sequence of events?

Answer 9

WCB Decision letter.
Disability claims management
Disability Mangement
Job demands analysis
Functional capacity evaluation
[Independent medical exam]
Graduated return to work
Return to work or Accommodation

Question 10

What is the functional capacity evaluation?

Answer 10

Doctor’s report about what the EE can do right now. (blank form goes to doctor)
EE signs release
Doctor sends the form to the ER –> This can be a bottle neck.
Must be communicated to DM team
There will be more than one
As injury get’s better, less accommodation needed
ER pays the cost

Question 11

What is the job demands analysis?

Answer 11

Provided by the er –> can also be contracted out.
How disable is the ee in relation to the job.
Used by doctor to understand the job to create his report.

Question 12

When is an independent medical exam required?

Answer 12

If there is a disagreement by the WCB about the FCE or GRTW/

Question 13

What is the graduated return to work program?

Answer 13

“Work hardening/condition”
team develops with current FCE
Define what the modified duties will be.
Doctor must approve.

Question 14

When GRTW is over, what are the possibilities for the EE?

Answer 14

Full return to work.
Return to work without further accommodation
Return to Work with further accommodation
Return to work with permanent accomm:
Same job, same work with appropriate accomm
Different job, same work
Same job, different work
Different job, different work.

Question 15

Who pays for the vocational rehabilitation?

Answer 15

Insurance company pays.

Question 16

What are the elements of claims management?

Answer 16

Follow WCB protocol
Fill out forms
Provide EE with package including forms for doctor
Process for return to work.

Question 17

Where do you find the estimated time loss in weeks?

Answer 17

BC employer advisers website

Question 18

Disability management is…

Answer 18

Art and science (steps and technical)
Administration and management (HR)
Disable EE focused.
Not part of the OHS law, but there is duty to accommodate.

Question 19

What is the goal of disability management?

Answer 19

Decrease human and WCB costs

Return EE to meaningful work as early as medically possible.

Question 20

What is the benefit to the employer to have disability management?

Answer 20

Instead of paying ee for not working while injured (and incurring additional WCB claims costs), ee can be on modified duties, giving more control to team.
Decrease in human costs.