All The Mother Trucking Cards For CAPM Flashcards
Servant Leadership
The leader puts others first and focuses on their needs.
Servant leaders provide an opportunity for growth, education, autonomy, and care about the well-being of others.
Servant > serve… ⬅️ Just remember this.
Situational Power
The situation has given someone power (kinda like me at Overstock)
I’m not labeled a manager or senior but I have situational power.
Project Manager
A PM… duh…. just lead the team dummy
Positional Power
I am a manager, therefore you bow down!
Process Groups
5 process groups
49 project management processes
Initiating Planning Executing Controlling and Monitoring Closing
Work Performance Data
Raw data, observations, and measurements about a project.
Gathered and stored in a fancy PM IS < You better now forget what this is…
PMBOK
PMI publication that defined the general best practices for the Project Management Body of Knowledge
Cultural Norms
We are Overstock.
What do we value?
Acceptable ethics, hours, or views.
Organizational Process Assets
Corporation has said these things, do them
2 categories
Processes, policies, and procedures (bitch stay in line!)
Organizational KBs (I am all-knowing!)
Deliverable
A product, service, or result created by a project.
Referent Power
The manager has credibility from being worked with in the past.
Business Value
A quantifiable return on investment
Functional Structure
Think storm troopers that are working in different departments and the “red” one is the functional manager with all the power but the one with a red stripe is the project manager and is effectively everyone’s bitch (Little to no power)
Subprojects
I’m so damn big that I need to contract a smaller project
Project Business Case
Justifies financial validity of why a project is chartered (created). Helps to decide if a project is a go/no-go.
Transformational Leadership
The leader inspires and motivates the project team.
Aim to empower the team to act, be innovative in the project work, and accomplish through ambition.
Reward Power
PM says, “Yo! I got a shiny apple as a reward… Who wants it? 😜 “
Expert Power
Deep skills and experience in a discipline. I Rock! What you gonna do about it?
Balanced Matrix Structure
The organization has decided that functional and project managers need to be better at sharing so put their resources in the middle so they can take a little bit at a time
Work Performance Information
Processed and analyzed data to help you make a decision
Data > Information duh…
Media Selection
Choose the right way to communicate
Style
Tone, structure, and formality of the message being sent. Don’t mess it up.
Interactional Leadership
Hybrid! I’m a cockamouse duckbadger!
Combo of Transactional, transformational, and charismatic.
Wants team to act, is excited and inspired, and holds team accountable.
Leadership
Aligning, motivating, and inspiring the project team to do the right thing, build trust, think creatively and not step out of line. (Maintain status quo)
EEFs are Demogorgons… Which come from within the project and which come from outside?
Internal: Culture Structure Governance IT Software Resource Availability
External: Marketplace conditions Social and cultural influences Legal shit Government of industry standards
Project
A temporary endeavor that results in business value being created for the company
General Management Skills
Application of general business functions like accounting procurement, sales, IT, etc.
Project portfolio management
Management of an organizations portfolio
The fat guy throwing “project burgers” on scales to try to balance them.
Helps balance priority, risk, reward, and return on investment
Ingratiating Power
Hey there cutie! PM uses flattery. Dis probably ain’t considered a good thing…
Supportive VS. Controlling VS. Directive
Supportive - I support you but it’s cause I have deemed you as not needing more control (or I don’t care… 😊 )
Controlling - I’m here to help when you need it, OH and you “need” it always
Directive - This is my project and you will do it exactly how I tell you to!!! please.
Guilt-based Power
Let’s get guiltacle. Making someone feel bad to get what you want… smh….
Program
A collection of projects
Meeting Management
Manage meetings effectively. Yano?
Project Management Professional (PMP)
A person who has proven project management experience and has qualified for and then passed the PMP examination.
A badass project manager
The international and political environment
Think differences in local and international laws, languages, time zones, etc.
Project Management Office (PMO)
The central office that oversees all projects
Think, Dad has to call into a meeting that describes where their project is or how it is being worked on by the projects team.
“There is a new sheriff in town”
Active Listening
Listen to understand. Then speak once the message is understood.
Management
Focused on positional power, kinda like “I got the power!” but in the end uses that power to get shit done.
Triple Constraints of Project Management
Iron Triangle.
HEY! There are two of these… I better remember the time, cost, and scope of a project
Application Areas
Examples: Architecture, IT, Health care, manufacturing
Weak Matrix Organization
Everyone STILL has to share BUT project managers are kicked to the curb
Transactional Leadership
Emphasizes goals, rewards, and disincentives (whatever the hell those are)
Management by Exception because the “exception” is rewarded or punished
Personal or Charismatic Power
People like your personality. (Just means your ugly AF))
Progressive Elaboration
Process of gathering project details.
Think, I have a statement or something that I need an answer for
Virtual Organization
Anyone wanna play telephone?
Each department has a Point-of-Contact to send and receive all the messages through a can attached to other cans by a string
Project Benefits Management Plan
Defines the what, when, and how of the benefits that a project will bring.
Strong Matrix Structure
Everyone still has to share but functional manager… sorry bro you have less project power.
Professional Development Units (PDUs)
PDUs are earned after the PMP to maintain the cert. 60 in a three-year period. Min. 35 from educational opportunities.
Governance Framework
Organizations governance that applies to portfolios, programs, and projects < You better know what the hell these are by now. The governance helps everyone keep their shit together (vision, risk management, performance factors, and communication)
Project Environment
Describe the environment where a project will be completed
Multidivisional Structure
Hey! You just did exactly what I did! NICE Work! (let’s all do the same thing in our own departments)
The project manager still sucks (little to no power)
Project Management Institute
The scary organization that tells PM’s how to be better PM’s
Work Performance Reports
Put that dope information in a report so you can show it to your cool boss
Physical Environment
Where are you and what kind of things around you affect your work?
Pressure-based Power
PM can restrict choices to get the team to do what he wants. 😈
Enterprise Environmental Factors (EEFs)
Conditions that can come out of the project like a small Demogorgon and eat your face!
*Things like policies
Or they can gang up on you from outside the project like 50,000 medium sized Demogorgons that all want a piece.
* Laws or Regulations (BORING)
Either way, they affect the outcome of your project
Project Life Cycle
Describes the phases of a project. Every PROJECT life cycle is different
Charismatic Leadership
Be freaking happy! Share energy, be positive and let people know that they can freaking do it!
Active Problem Solving
Define the problem.
Determine the difference between the root cause and the effect.
Doing a root-cause analysis helps look beyond the immediate symptoms to the cause of the symptoms.
Determining the root-cause gives opportunities for solutions
Culture and Social Environment
How a project affects people and how those people may affect the project.
Project-Oriented Structure
PM: “Quick! Everyone run to that side of the ship!”
The PM has power over his peeps for the duration of the ship ride.. I mean project!
PMI Talent Triangle
Those three things (part of the triangle) ⬇️ … The PMI says, “Yo! Stay relevant and keep your cert with this PDU shit! OTAY?”
Technical Project Management
Leadership
Strategic and Business Managment
Presentation
Look at my PowerPoint everyone! I’m communicating!
Punitive or Coercive Power
Punish him! or her… or they…?
Organizational Knowledge Repositories
You heard someone did this project successfully? Check the knowledge repositories, it’s supposed to tell us things like that…
Hybrid Structure
I’m a little matrix (you better share),
a little functional (discriminate against red striped PM storm troopers),
and a little project-oriented (“everyone to that side of the ship”)
Avoiding Power
When it comes time to act, get involved, or make decisions, the PM says, “That’s a nah from me dawg”
Organizational System
The project manager finally thinks he has some power… WRONG! I direct him on how to use his power, influence, leadership etc. bottom line… I am king… get used to it
Interpersonal skills
How well do you interact with, lead, and manage people
Informational Power
I got the power of information gathering and distribution.
Iron Triangle of Project Management
Triangle with the characteristics of time, cost, and scope.
*Triple constraints of project management
Because all projects are contained by time, cost, and scope
Organic or Simple
Carpet Diem, You wear whatever hat you want that day and have project managers that are actually called “Numbers Guys”
Sender-Receiver Models
There may be many ways to say something. But barriers to effective communication may be present as well?? < Duh fuh is going on here??? 🤷🏽♂️
CAPM
Certified Associate in Project Management
Laissez-faire Leadership
A leader takes a “hands-off” approach. Can provide autonomy but people may ask, “Where the F is the PM??”