All Section Flashcards
Regions
22 so far, cluster of data centers
Availability Zones
At least 2 per region; has at least 1 data center in it; creates no single point of failure
country-region-region number followed by availability zone
AZ naming scheme
Edge Locations
AWS endpoints; consists of CloudFront, Content Delivery Network (CDN), and Route 53
Capital Expenditure
upfront investments to obtain fixed asset
operating expenditure
day to day expenses
AWS Cost Explorer
- A tool that enables you to visualize, understand, and manage your AWS costs and usage over time
- breakdown by service or cost tag
- predictions for next three months
AWS Budgets
- gives you the ability to set custom budgets that alert you when your costs or usage exceed (or are forecasted to exceed) your budgeted amount
- play and track usage by service
AWS TCO Calculator
- Total Cost Ownership
- calculator for savings from data center to cloud
Resource tags
meta data to group projects when calculating costs
AWS Organizations
- An account management service that enables you to consolidate multiple AWS accounts
- multiple accounts under master for Consolidated Billing
AWS Pricing Calculator
- lets you explore AWS services, and create an estimate for the cost of your use cases on AWS.
- deprecated version known as Simple Monthly Calculator
AWS Support
- Has 2 services: AWS Personal Health Dashboard & AWS Trusted Advisor
- resource support
AWS Personal Health Dashboard
- service that provides alerts and remediation for impacting events
AWS Trusted Advisor
- service that compares usage against best practice; 7 core checks
- provides personalized recommendations
Trusted Advisor checks
5 checks:
- cost optimization
- performance
- security
- fault tolerance
- service limits
Basic, Developer, Business, Enterprise
4 tiers of support
Support differences
- Communication method
- Response time
- Cost
- Type of guidance offered
Basic Support
- Support plan with 7 trusted advisor checks, personal health dashboard, docs/support forms
- NO support engineers
- Free
Developer Support
- support plan that includes all in basic support
- 1 primary contact
- business hour email access to support engineers
- starts at $29/mo
Business Support
- support plan that includes all in basic and developer
- Full Trusted Advisor Checks
- 24/7 phone, email, chat access
- unlimited contacts
- third part software support
- starts at $100/mo
Enterprise Support
- support plan that includes all in basic, developer, and business
- designed Technical Account Manager (TAM)
- concierge support team
- starts at $15k/mo
Response Times for Developer Plan
- General Guidance: 24 business hours
- System Impaired: 12 business hours
- Prod System Impaired: NA
- Prod System Down: NA
- Business Critical System Down: NA
Response Times for Business Plan
- General Guidance: 24 total hours
- System Impaired: 12 total hours
- Prod System Impaired: 4 hours
- Prod System Down: 1 hour
- Business Critical System Down: NA