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Interpersonal Communication - A Mindful Approach To Relationships > All questions > Flashcards

All questions Flashcards

Chapters 1-14

1
Q
  1. Which of the following are reasons for studying communication?
    a. to increase our effectiveness
    b. gives us a new perspective
    c. because we spend so much time doing it
    d. a and b
    e. all of the above
A

E

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2
Q

My mother told me that I would succeed at anything I put my mind to and that I could achieve anything. Which type of need is this
example?
a. physical
b. practical
c. identity
d. social
e. affectionate

A

C

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3
Q

Communication is all the following except:
a. purposeful
b. contains a relationship dimension
c. contains a content dimension
d. culturally determined
e. assumed

A

E

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4
Q

An individual at a concert flashes a friend the “peace sign” using her index and middle finger to form
the letter “v.” This is an example of what?
a. a sign
b. a word
c. mediated communication
d. an emoji
e. a symbol

A

E

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5
Q

Which type of communication involves the exchange of messages
between two people?
a. intrapersonal
b. interpersonal
c. small group
d. public
e. mass

A

B

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6
Q

Paul tells Jenna that her last name must be Campbell, because she is “Mmmm…good.” Paul is trying to _____ the message to Jenna.
a. encode
b. decode
c. provide feedback
d. provide noise
e. none of these

A

A

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7
Q
  1. Larry is very hungry because he skipped breakfast. He can’t pay attention to other people because he is focused on his hunger. This type of noise is:
    a. physical
    b. semantic
    c. psychological
    d. physiological
    e. none of these
A

C

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8
Q
  1. Which type of schema focuses on the social position?
    a. physical
    b. role
    c. interaction
    d. behavior
    e. psychological
A

B

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9
Q

Kara pays attention to advertisements about cars, because she is looking to buy a new car. The reason she is selecting these messages over others is because the ads
a. are different
b. are intense
c. appeal to her emotional states
d. appeal to her motives
e. are repetitious

A

D

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10
Q

Mark just met a new student named Jenny. He is trying to learn more about her through her social media sites. According to uncertainty reduction theory, which strategy is Mark using to reduce uncertainty?
a. passive
b. active
c. interactive
d. non-active
e. dismissive

A

B

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11
Q

Which of the following is NOT one of Charles Horton Cooley’s postulates related to the “looking-glass self?”
a. Actors learn about themselves in every situation by exercising their imagination to reflect on their social performance.
b. Actors next imagine what those others must think of them.
c. Actors assess those perceptions through prior interactions with others.
d. Actors experience an affective reaction to the imagined evaluation of the other.

A

C

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12
Q

Which of the following is the truest
statement about the relationship between
communication and self-esteem?
a. There is no relationship between communication and self-esteem.
b. One’s self-esteem impacts how he/she/they communicate.
c. One’s communication impacts an individual’s self-esteem.
d. There is a circular relationship between self-esteem and communication.

A

D

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13
Q

Which of John Daly’s personality
dispositions refers to general patterns of
mental processes that impact how people
socially relate to others or view themselves?
a. Cognitive
b. Communicative
c. Relational
d. Personal-social

A

D

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14
Q

Jerry is highly in-tune with his emotions. He generally believes that whatever his feelings are telling him to do, it’s probably the right thing for him to do. What personality trait is Jerry exhibiting?
a. Cognitive complexity
b. Affective orientation
c. Emotional intelligence
d. Shyness

A

B

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15
Q

Which of Kim Bartholomew and
Leonard Horowitz’s attachment styles describes individuals who see themselves as unworthy of love and generally believe that others will react negatively through either deception or rejection?
a. Alienated
b. Dismissing
c. Fearful
d. Secure

A

C

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16
Q

The fact that the words “Come Here!” can have different interpretations based on the source of the message is related to:
a. semantic
b. verbal
c. syntactic
d. pragmatic
e. discourse

A

D

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17
Q

According to the abstraction ladder,
which of the following statements is the most abstract?
a. You are lazy!
b. You need to tell me what I need to do to lose five pounds this month.
c. You should workout.
d. You need to eat healthier.
e. That dress is too small on you and does not fit

A

A

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18
Q

Larry is madly in love with Sarah. You can tell this when he tells he brings her flowers or writes new songs to sing to her. Larry is using ____ to convey his feelings.
a. abstraction
b. connotation
c. denotation
d. discourse
e. metamessages

A

E

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19
Q

Saying “I love you” every time you see your grandmother is a _____ function.
a. regulatory
b. imaginative
c. interactional
d. personal
e. ritual

A

E

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20
Q

In this chapter, you learned all of the following except:
a. how naming affects perceptions
b. language can impact affiliations
c. there are three different rules to understanding language
d. language can be sexist or racist
e. language can influence perceptions of credibility

A

E

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21
Q

If Mary stomps her foot while saying, “No, I won’t go with you.” Which function of nonverbal communication is she using?
a. Complementing
b. Accenting
c. Repeating
d. Contradicting
e. Substituting

A

B

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22
Q

Ronnie says “ummm” frequently when speaking. This aspect of vocalics is referred to as _____.
a. Pitch
b. Rate
c. Disfluency
d. Disconnection
e. Pause

A

C

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23
Q

Choose the best example of an emblem.
a. Using two fingers in the shape of a V to sign “Peace”
b. Shaking of the head to say no
c. Pointing in the air while saying up
d. Rubbing your stomach while saying yum
e. Making a cradle with the arms when saying baby

A

A

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24
Q

What is the difference in the repeating function of nonverbal communication and the complementing function of
nonverbal communication?
a. Complementing nonverbal behavior can stand alone, whereas repeating cannot.
b. Repeating nonverbal communication can stand alone, whereas complementing cannot.
c. Repeating behaviors are more useful than complementing nonverbal communication.
d. There is no difference between complementing and repeating nonverbal behavior.
e. Repeating behaviors are more culturally appropriate in the U.S.

A

B

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25
Q

Which function of nonverbal communication is best represented when the
nonverbal behavior is the opposite of verbal communication?
a. Complementing
b. Repeating
c. Accenting
d. Substituting
e. Contradicting

A

E

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26
Q

_____ is the study of how use of space communicates.
a. Haptics
b. Oculesics
c. Chronemics
d. Proxemics
e. Kinesics

A

D

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27
Q

_____ is the study of how touch communicates.
a. Haptics
b. Oculesics
c. Chronemics
d. Proxemics
e. Kinesics

A

A

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28
Q

If Lacey is standing within 18 inches of her friend, she is standing in which of Hall’s distances?
a. Personal
b. Intimate
c. Social
d. Public
e. Parallel

A

A

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29
Q

Milagros belongs to a very distinct South American tribe. Bravery is very important in her tribe. From an early age, all boys and girls are taught that bravery is akin to being a member of the tribe. Furthermore, people who are not brave are often banished from the tribe. For this tribe, what does bravery represent?
a. a rule
b. a norm
c. a value
d. a belief
e. a worth

A

C

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30
Q

African Americans; Bisexuals, Gays, and Lesbians; Irish Americans, Southerners are all examples of what?
a. dominant cultures
b. co-cultures
c. subcultures
d. microcultures
e. collaborative culture

A

B

31
Q

As a transgendered individual, Melanie realizes that many people in her dominant culture do not understand, agree with, nor support transgendered individuals and causes. Which facet of collective self-esteem does this represent?
a. private collective esteem
b. membership esteem
c. public collective esteem
d. importance to identity
e. other esteem

A

C

32
Q

The degree to which an individual views the world from their own culture’s perspective while evaluating other cultures according to their culture’s preconceptions often accompanied by feelings of dislike, mistrust, or hate for cultures deemed inferior?
a. ethnocentrism
b. stereotypes
c. prejudice
d. discrimination
e. cultural annoyance

A

A

33
Q

Juan’s culture is marked by expensive houses, fast cars, rich food, and all the luxuries one could desire. Which of Hofstede’s cultural differences does Juan’s culture represent?
a. individualism
b. high power distance
c. masculinity
d. short-term orientation
e. indulgence

A

B

34
Q

Kara couldn’t wait to talk to her best friend Jose. She’s had a truly horrible, no
good, very bad day. As soon as Jose enters her apartment, she just starts venting. What type of conversation is Kara having with Jose?
a. discourse
b. debate
c. dialogue
d. deviant
e. diatribe

A

E

35
Q

Cory doesn’t know if he is a good cook
because he has never been in a kitchen. His friends don’t even know if Cory has a kitchen in his house. Which window pane of Johari’s window does this represent?
a. open
b. blind
c. hidden
d. unknown
e. closed

A

D

36
Q

All of the following are types of listening except:
a. silent listening
b. questioning
c. empathizing
d. imagining
e. advising

A

D

37
Q

In this chapter, we discuss all of the following types of listening except:
a. comprehension
b. evaluative
c. empathetic
d. appreciative
e. interpretive

A

E

38
Q

Meno’s girlfriend has been seen with other male friends. His friends try and tell him that she is cheating on him, but he refuses to believe what they say. Even when they have pictures and proof, he doesn’t listen to their
words. He is displaying:
a. interrupting
b. daydreaming
c. pseudo-listening
d. emotional listening
e. insulated listening

A

B

39
Q

Picking a seat in class near the person you’d like to get to know is an example of
a. offering
b. approaching
c. networking
d. self-disclosing
e. sustaining

A

B

40
Q

The fact that we are likely to pick a mate with whom we frequently cross paths is due to which reason for forming relationships?
a. appearance
b. proximity
c. similarity
d. reciprocity
e. differences

A

B

41
Q

After 20 years of marriage, Chad and Autumn are bored in their relationship. They know what the other person will do and say every day. This dialectical tension is:
a. integration-separation
b. expression -privacy
c. stability–change
d. altruistic-selfishness
e. complementary-symmetrical

A

C

42
Q

Aubrey loves to eat Asian food, but Gavin would rather just eat American food. The way the deal with their tensions is to say that they both love to eat food. The strategy they are most likely using is:
a. denial
b. recalibration
c. integration
d. balance
e. reaffirmation

A

B

43
Q

Anna, who is a counselor at a women’s crisis center, says the reason she most often hears from battered wives for returning to their husbands is, “I don’t have any other place to go.” Which explanation of why people perform relationships best predicts this relationship?
a. disclosure thesis that suggests we are attracted to those who use disclosure appropriately
b. the reward thesis that suggests we are attracted to people we believe are can give us rewards
c. the similarity thesis that suggests we like people whom we perceive are like us
d. exchange theory that suggests we form relationships through assessment of potential rewards and costs
e. the reciprocity thesis that suggests being liked by others is a strong source of attraction

A

D

44
Q

Jonathan loves to debate a wide range of ideas. In fact, he has no problems arguing for or against something just to engage in a healthy debate with another person. Which personality trait does Jonathan exhibit?
a. need for cognition
b. argumentativeness proneness
c. conflict avoidance
d. high tolerance for disagreement

A

E

45
Q

Which of the following represents a nonviolent communicative message?
a. silence
b. placating
c. playing games
d. aggressive behavior
e. violence

A

C

46
Q

Which of the following is not an effective statement when communicating about one’s feelings?
a. “If you flirt with one more person, I’m going to hurt myself, and it will be your fault.”
b. “I hate it when you flirt with other people.”
c. “I feel lonely when you flirt with other people because I need emotional safety.”
d. “You make me feel like a piece of trash when you flirt with other people.”

A

A

47
Q

Viivi is a Norwegian language instructor. As she teaches about Norwegian, she also peppers in a variety of culture factors into her teachings. One of her students, Jim, really wants to spend a summer abroad in Norway, so Jim listens attentively to everything Viivi has to offer. Because of Viivi’s knowledge of Norway, Jim hangs on every word. What type of power best represents Viivi’s?
a. coercive
b. reward
c. legitimate
d. expert
e. referent

A

D

48
Q

Hodoya is a Canadian union leader. She’s currently involved in negotiations with a large uranium production company. Hodoya sees her job as the lead negotiator to get the best possible deal for her union members. As such, she goes into negotiations with a win-lose orientation. What type of conflict management strategies will Hodoya employ?
a. avoidance
b. distributive
c. competitive
d. collaborative
e. integrative

A

D

49
Q

Which of William K. Rawlins’ friendship characteristics is the one marked by issues of emotional
connection?
a. Affective
b. Equality
c. Mutual
d. Personal
e. Voluntary

A

A

50
Q

Which stage of friendship development is marked by four specific communication behaviors: (1) moves away from what is required in the specific role relationship, (2) fewer stereotyped lines of interaction, (3) individual violations of public propriety, and (4) greater spontaneity?
a. Friendly Relations
b. Moves-Toward-Friendship
c. Nascent Friendship
d. Post-Friendship
e. Waning Friendship

A

A

51
Q

Joan is one of those people who has a lot of friendships. She has friendships ranging from when she was a young kid and friendships she developed this year. She just has a tendency of making new friends and adding them to the list of friends she already has. Which of Sarah H. Matthews’ friendship styles does Joan reflect?
a. Acquisitive
b. Affective
c. Communal
d. Discerning
e. Independent

A

A

52
Q

_____ friendships are marked by activity.
a. Acquisitive
b. Affective
c. Agentic
d. Communal
e. Discerning

A

C

53
Q

A _____ friendship is one where participants co-construct the individual and dyadic realities within specific friendships.
a. Affective
b. Agentic
c. Independent
d. Postmodern
e. Relational

A

D

54
Q

Socio-orientation is characterized by all of the following except _____.
a. Harmony
b. Similarity of values
c. Relatively little communication
d. Self-expression

A

D

55
Q

Concept-orientation is characterized by all of the following except _____.
a. Self-expression
b. Open communication between parent and child
c. Frequent communication between parent and child
d. Harmony

A

D

56
Q

A ___________ is a pictorial representation of a family across generations that can be used to track generations of family interactions, medical issues, psychological issues, relationship patterns, and any other variable a researcher or clinician may be interested in studying.
a. Family life cycle
b. Family system chart
c. Genogram
d. Genealogy tree

A

C

57
Q

In which stage of David Weaver and Laura Lawton’s Family Life Cycle are adolescents “launched?”
a. Full nest two
b. Full nest three
c. Empty nest one
d. Empty nest two

A

D

58
Q

Which of Mary Anne Fitzpatrick’s marital types is marked by being highly interdependent, having conventional ideology, and having high levels of conflict engagement.
a. Traditionals
b. Independents
c. Separates
d. Temporals

A

A

59
Q

What is the term for principles for behavior and communication that are appropriate and effective in workplace settings called?
a. professionalism
b. communication competence
c. communication intelligence
d. etiquette
e. formality

A

A

60
Q

Rob just received an email from one of his employees. The email is all in lowercase with zero punctuation. Rob only knows when a new sentence is reached when a capital letter rises out of nowhere. Rob’s employee has violated what?
a. CMC norms
b. CMC rules
c. netiquette
d. nonverbal cues
e. presence

A

A

61
Q

Max writes fan fiction that he publishes on WattPad under the name M.L. Patterson. He has a pretty large following of readers. He’s recently realized that most of his readers assume that he’s a female based on the use of his initials instead of his first name. What type of identity does Max’s WattPad presence most represent?
a. anonymous
b. pseudonymous
c. real life
d. non-identifiable
e. identifiable

A

B

62
Q

Dae-Jae is a computer designer in Korea. He works in the training department of a large multinational automobile company. He’s been tasked with creating a new virtual training program for salespeople around the world. One of his biggest concerns is ensuring that the game he designs for this training is able to immerse people in as a realistic an environment as possible. Dae-Jae really wants learners to feel like they are interacting with a real customer. Which theory of mediated communication best
describes what Dae-Jae is concerned with?
a. media richness theory
b. social presence theory
c. medium is the message
d. social information processing theory
e. uses and gratifications theory

A

B

63
Q

Alima is hanging out with her best friend at a local diner. She’s chit-chatting with her best friend, but both of them are also constantly texting other people. What type of interaction does this example most clearly illustrate?
a. co-present
b. dual-processing
c. effective
d. communicatively competent
e. rewarding

A

A

64
Q

In an attempt to make herself look good in the organization, Agotha tends to hoard information. If something important comes across her desk, she tends to keep it instead of giving it to the people who could use the information. What type of unethical organizational communication is Agotha engaging in, according to W. Charles Redding?
a. Coercive
b. Sestructive
c. Seceptive
d. Intrusive
e. Aecretive

A

E

65
Q

Which of the following is NOT a way to take personal responsibility in the workplace?
a. Acknowledging that you are responsible for your choices in the workplace.
b. Acknowledging that you are responsible for how you feel at work.
c. Accepting that you can control your stress and feelings of burnout.
d. Deciding to take control of your attitudes, thoughts, and behaviors.
e. Deciding to let your supervisor determine the best path for your self-improvement

A

E

66
Q

During a meeting, Barba says, “I will not be joining the rest of the group this weekend at the trade show due to a pre-arranged meeting I have had on my schedule for a few months.” The use of the words “will not” and “I have” instead of their contraction forms are examples of what type of language use?
a. Common
b. Formal
c. Informal
d. Jargon
e. Peripheral

A

B

67
Q

At work, Stella has an inherent need to be seen as her supervisor’s peer and not as an underling. Stella does support her supervisor, but she has no problem confronting her supervisor when Stella thinks her supervisor is making a bad decision. According to Ira Chaleff, what type of follower is Stella?
a. Avoider
b. Implementer
c. Individualist
d. Partner
e. Resource

A

D

68
Q

Susan always looks at her coworker Polly as a kind of problem. Polly came from a very religious upbringing and didn’t seem to fit in with the rest of the people who work at GenCorp. For example, when Susan and her coworkers go out to eat, Polly doesn’t join them because her male colleagues
will be there. Polly also doesn’t have any sense of pop culture at all. At a meeting recently, someone
mentioned Lady Gaga, and Polly asked if she was a member of British royalty. Although everyone had a good laugh and Polly played along, Susan could tell that Polly was completely unaware of why her question was funny. According to Janie Harden Fritz, Polly is an example of what kind of
“problematic coworker” for Susan?
a. The adolescent
b. The mild annoyance
c. The independent other
d. The soap opera star
e. The pushy playgirl

A

C

69
Q

Which form of secret test involves physical distance?
a. endurance
b. separation
c. third party
d. public presentation
e. triangle test

A

B

70
Q

Verbal aggression is defined as
a. attacking the self-concept of others
b. attacking the topic in an argument
c. manipulating social relationships of others
d. using one’s power to intimidate others
e. isolating the target of communication

A

A

71
Q

Relational aggression is best defined as
a. manipulating the social relationships of others
b. attacking the self-concept of others
c. attacking the topic in an argument
d. using one’s power to intimidate others
e. isolating the targe

A

A

72
Q

Which of the following is not a form of workplace bullying?
a. Damaging professional standing
b. Limiting the ability to complete work
c. Obstructing due process
d. Verbal threats
e. Providing counseling through human resources upon reports of bullying

A

E

73
Q

Which of the following is not included in playful teasing?
a. Parties are Friends
b. Repeated occurrences of the same behavior
c. Signs of affection
d. Parties smile and laugh
e. Parties are using teasing to broach difficult topics

A

B

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