ALL LESSONS Flashcards

1
Q

verbal or nonverbal (another term for 2 dimensions of communication)

A

symbiotic

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2
Q

logical steps

A

process

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3
Q

process of creating or sharing meaning/act of transmitting intended messages

A

communication

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4
Q

2+ people, sender and receiver with mutual influence (models)

A

interactive

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5
Q

verbal and non-verbal

A

2 dimensions of communication

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6
Q

variety of forces/activities (channel)

A

dynamics

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6
Q

info/opinion/emotion/facts/thoughts

A

message

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7
Q

source of message/info

A

speaker

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8
Q

medium/means of comms.

A

channel

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9
Q

recipient

A

receiver

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10
Q

interruption

A

noise

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11
Q

reaction

A

feedback

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12
Q

converting

A

encoding

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13
Q

interpreting

A

decoding

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13
Q

environment where communication takes place

A

context

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14
Q

sharing info. or sharing data
e.g, announcements, memos

A

information dissemination

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15
Q

functions to regulate or control person’s behavior
e.g, instructions, requests, commands

A

control or regulation

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16
Q

-intimate
-functions to connect people emotionally
-express emotions which people deny/accept/confirm

A

emotional expression

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16
Q

aims to interact casually
e.g, sharing, greetings, chitchats, gossips, getting-to-know

A

social interaction

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17
Q

functions to inspire/motivate people to be or de better

A

motivation

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18
Q

ONE-WAY
receiver has no way of responding to the speaker
shannon-weaver model: propenents: claude elwood shannon & warren weaver (1949)(mother of all communication models)

A

linear model

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19
Q

TWO-WAY
a feedback is given by the receiver to the speaker
schramm model: proponent: wilbert schramm (1954)
-circular process
-active listening

A

interactive model

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19
Q

-roles interchange
-includes noise
-continuous
noise model: dean barnun (1962)

A

transactional model

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20
Q

barriers to communication

A

disturbance/interruption

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21
Q

-mental difficulties
-strong emotional problems
-barriers caused by the human mind

A

psychological barrier

22
Q

-beliefs
-values
-religion
-race
-gender
-opinion
-tradition
-barriers caused by individual differences
-race

A

cultural barrier

23
Q

-grammatical errors
-double meanings
-mispronunciations
-barriers caused by the structure and meaning of language

A

language barrier

24
Q

-noisy surroundings
-speech defects
-barriers caused by natural/environmental effects

A

physical barrier

25
Q

includes all important details

A

completeness

26
Q

direct/straight to the points
- less words/most important details only

A

conciseness

27
Q

-refrain from prejudice/bias
-respective and honest

A

courtesy

28
Q

emphasis
- thinking of the receiver’s welfare

A

consideration

29
Q

factual/evidence
-reliable info. from reliable src.
-supported w/facts

A

concreteness

30
Q

s: several ppl sound angry and shout

A

psycho

30
Q

clarity of msg.
- no double meaning
- no jargon

A

clearness

31
Q

correct grammar and use of words

A

correctness

32
Q

s: protests

A

physical

33
Q

s: ppl lack confidence to share

A

psycho

34
Q

s: ppl. have diff. opinions and ideas

A

cultural

35
Q
  • to persuade
  • to convince
  • to make listeners agree/believe
  • advertisements, commercials, campaigns, debates, speeches, etc.
A

persuasive speech

35
Q
  • to inform
  • to educate
  • to provide data
  • lectures, news reports, announcements, seminars, etc.
A

informative speech

35
Q

s: some ppl have very confusing statements

A

language

35
Q

s: others don’t take into consideration the opinions of others

A

cultural

36
Q
  • to entertain
  • to make people feel emotions
  • story-telling, spoken poetry, theater performance, etc.
A

entertainment speech

37
Q
  • to demonstrate
  • to present a step-by-step process
  • demonstrations, how-to-presentations, etc.
A

demonstrative speech

38
Q

-age
-gender
-educ. bg.
-nationality
-civil status

A

demographic profile

39
Q

-loc.
-size/population
-economic status

A

situation

40
Q

(speech writing principles:demographic profile)
-beliefs
-values
-behavior

A

psychology

41
Q

breakdown of the main and supporting ideas arranged in a logical order

A

outline

42
Q
  • shaping of speech sounds (c/v) by the tongue/lips/palate/jaw/teeth
  • utterance of words (pronunciation)
  • clarity of speech sounds (enunciation)
A

articulation

43
Q

highness/lowness of voice

A

pitch

43
Q

vocal energy or intensity exerted by a speaker

A

power

43
Q
  • act of varying it in terms of pitch, pace, power to convey the right emotions
    -variation
    -emotions
A

modulation

44
Q

rate/speed

A

pace

45
Q
  • ability to command the attention of the audience
  • appearance, projection and manner
A

stage presence

46
Q

facial expressions, gestures, emotions

A

FEGM

47
Q

form of language characterized by degree of formality

A

speech styles

48
Q
  • most formal communicative style
  • used generally in a very formal setting
  • ceremonies
  • doesn’t require feedback
  • wedding, anthem (doesn’t change)
A

frozen style

49
Q
  • straightforward
  • least amount of feedback
  • avoids use of slang
  • what speaker uses is something prepared beforehand
  • sona, announcement
A

formal style

50
Q
  • semi-formal
  • unplanned speech, speaker uses participation and feedback of listener
  • advice, classroom discussion, doctor
A

consultative style

51
Q
  • convo with friends/close relations
  • chikahan, galaan, etc.
A

casual style

52
Q
  • very close relationships
  • couple, family, best friends
A

intimate speech