All daily rental (obvs not PUA)

Question 1

Direct costs of running a fleet? What is direct cost?

Answer 1

Any cost associated with running a fleet.
M- Maintainance- shop ASAP
I- Insurance - DR and PD
D- Depreciation - 1.7, RCRD give car
F- fuel
I- Interest, paid to Taylor family
R- Rent, Mercedes
M- Miscellanies
T- Tax

Question 2

Company goals?

Answer 2

ESQI- 92%
Growth- 20/40
Retention- 75% over 12 month
OP- £200/car
UTE- 90%
Leakage- 15%

Question 3

Questions they might ask: Learn answers.

Answer 3

Service score and why?
How to make more money for branch?
Benefits of launchpad?

Question 4

4 direct costs we can control?

Answer 4

Fuel- collect don’t spend, mantainance- shop ASAP, depreciation- RCRD, give up, insurance- FNOL, excess taking etc.

(maybe overtime too)

Question 5

Internal ways to grow fleet

Answer 5

Work reds and yellows, corp leads, 20/40, yes mentality

Question 6

External ways to grow fleet?

Answer 6

Visit existing accounts, marketing to bodyshops/ dealerships

Question 7

2 examples of fixed costs?

Answer 7

Personal expenses, branch overheads.

Question 8

What does an increase in fleet do to fixed costs?

Answer 8

Reduces as spread across more cars

Question 9

3 ways to drive revenue?

Answer 9

Increase ADR, sit tight, better net other

Question 10

Benefits of launchpad?

Answer 10

Open/ close tickets, monitor fleet health, training.

Question 11

Examples of bad ethics?

Answer 11

Manipulating numbers, not closing tickets

Question 12

3 Cs?

Answer 12

Confirmation, clarity, closure.

Question 13

Break even formula?

Answer 13

TIPC-OP= break even ( how much to make profit)

Or just the sum of all costs

Question 14

Branch opportunity goals?

Answer 14

ADR- 45
fuel- 0 ( or positive)
bad debt- 0
overtime - 0
uninsured losses- 4
PD- 3%

Question 15

Ways to increase ADR and UTE

Answer 15

-UPG
- ADJ
- FLIPS
-YELLOW CARS WORK-RCRD, NO DOWNGRADES, HIT FILL RATES
- GIVE UP CARS
-MARKETING
- GPS ETC

Question 16

What are 4 core areas.

Answer 16

Development, service, growth, profits

Question 17

Best way to reduce break even?

Answer 17

Grow the fleet (some costs will increase like repairs etc but branch overheads and personelle costs will reduce as spread over more cars)