All Flashcards
Period to cancel PPI.
30 days
Cooling off period for general insurance policies
14 days
Policyholders must report riot damage within how many days?
7 days
FCA complaints reported by policyholder within how long?
6 months
Compliants must be resolved in how long?
8 weeks
Training records kept for how long?
3 years
Complaint records kept for how long?
3 years
Claims records kept for how long?
5 years
IPT tax return must be submitted how frequently?
Quarterly
IPT travel %?
20%
Max FOS award
£350k
Insurer minimum indemnity insurance
£1.85m / £1.25m single
What is hold harmless?
Policyholder waives rights to pursue 3rd party.
First loss
Sum insured less than full value
Reinstatement memo
85%
Day 1
Uplifted / accurate
PRA
Lead Lloyds regulator.
Promote soundness
Insurers authorised by PRA