Aligning Strategic Supply Chain Management and Corporate Strategy Flashcards

Relationship between the different levels of strategy and supply chains contribution

1
Q

What contribution does supply chain management have on the corporate business strategy?

A
total quality management
waste and cost reduction
risk management
supply chain flexibility
innovation
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2
Q

Define supply chain management

A

Christopher -
“supply chain management is the management of upstream and downstream relationships with suppliers and customers to deliver superior customer value at less cost to the supply chain as a whole”

Grant, Lambert, Stock, Ellram -
“the integration of business processes from end users through original suppliers, that provides products, services and information that add value for customers”

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3
Q

What is the difference between Strategic Supply Chain Management and Operational Supply Chain Management

A

operational SCM is focusing on the day to day requests from internal stakeholders with a strong focus on quality and cost.

SSCM has a higher status and integration with the organisation

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4
Q

Define strategy

A

Johnson, Scholars and Whittington -
“the direction and scope of an organisation over the long term which achieves advantage in a changing environment through its configuration of resources and competencies with the aim of fulfilling stakeholder expectations”

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5
Q

How do you achieve competitive advantage?

A

Porter’s -
cost leadership
differentiation
focus

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6
Q

what are the levels of alignment within an organisation?

A
Mission
Vision
Values
Goals
Objectives
Strategies
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7
Q

what will supply chain strategies look to achieve?

A
cost reduction
efficient use of resources
quality improvement
service enhancement
Innovation from the supply chain
efficient delivery
regulatory compliance
risk mitigation
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8
Q

how can supply chain help achieve competitive advantage?

A
reduced cost
improved quality
product and service differentiation
profitability
reduce cycle times
improve cash flow
continuous improvement
improving responsiveness to customers
effective management of supply chain risks
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9
Q

How can SSCM support an increase in profitability

A

Realising revenue benefits - enhanced availability, increase average revenue per unit sold (helped by improving quality, new product development, increase service levels, enhanced value)

Reduce operating costs - efficiency, waste, optimising

= Increased profitability

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10
Q

how do you develop a strategy to reduce operating costs?

A

1 - understand the drivers for reducing cost
2 - understand why excess costs exist in the SC
3 - focus and prioritise cost down initiatives
4 - develop appropriate strategies and tactics
5 - review and measure performance

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11
Q

what strategies can be implemented to reduce cost?

A
restructuring
process re-engineering
develop collaborative relationships
apply ICT and automation
rationalise supply base
lean supply and production
global and low cost country sourcing
outsourcing non core activities
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12
Q

what are the 4 types of outsourced arrangements

A

1 - business process outsourcing
2 - facilities management
3 - original design manufacturing
4 - managed services

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13
Q

what are the 3 types of competence in strategic supply chain management? (Cox)

A

1 - core competences (competitive advantage, not easily replicated - merger/acquisitions, in-house)
2 - complementary competences (complement core, help deliver value, Preferred supplier relationship, single source, network sourcing)
3 - residual competences (lower importance, easily replicated - market based procurement)

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14
Q

What are the 3 types of internationalisation that can be used to achieve competitive advantage

A

Offshoring - business process taken overseas
International and global sourcing - sourcing goods from overseas
Low-cost country sourcing - sourcing from less developed countries

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15
Q

What tool can you use to assess the the Macro & Micro environment?

A

Macro (factors that affect many different industries) - STEEPLE/SWOT
Micro (factors that affect org/sector inc competitors) - Porter’s 5 forces/SWOT

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16
Q

What SCM skills are required in a volatile market?

A
Proactive env scanning
development of agile SC
Shorter decision chains
Challenge, request and use of feedback
Decentralised strategy development
Scenario planning
Empowered Teams
Flexibility
Cultural Awareness
17
Q
What are the the differences between adversarial and co-operative relationships in teh following areas:
Attitude to Change
Basis of transaction
Flow of info
Time horizon
Negotiating stance
Objective
A

Attitude to Change: adv - reactive, coop - proactive
Basis of transaction: adv - little or no trust, coop - mutual trust
Flow of info: adv - 1 way, coop - 2 way
Time horizon: adv - short term, coop - long term
Negotiating stance: adv - win/lose, coop - win/win
Objective: adv - survival, coop - co-evolution

18
Q

Name 4 strategic relationship models

A
Supplier Relationship Management
Customer relationship Management
Collaborative planning, forecasting and replenishment 
Partnership sourcing 
Supplier development