Alarm QC 87 Flashcards

1
Q

When a user has forgotten their access code, or has entered the code incorrectly on the keypad, which alarm message will be received?

A

Invalid access code

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2
Q

You just received an alarm from an arms vault and patrols are responding. Where will you look to find the contact name and telephone contact numbers of owner/user personnel to be contacted?

A

Call list tab in the system information area of Alarm Resolution

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3
Q

List any two of the four possible ways to acknowledge alarms in Alarm Resolution

A

F5 key
Press acknowledge icon on the toolbar
Go to commands, click acknowledge
Go to commands, click acknowledge all

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4
Q

You have three alarms sound simultaneously. In the “Priority” column of alar resolution they are listed as 300, 500, and 700. Which alarm has the highest priority?

A

700

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5
Q

Where I. Alarm Resolution would you look to determine the authorized users for a facility?

A

The “Users” tab in the system information area

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6
Q

In Alarm Resolution, alarms are either displayed in upper or lower case. For example “PERIMETER VIOLATED “ or “perimeter restored”. What is indicated by alarm in upper case?

A

UPPER CASE: Alarm is in violation

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7
Q

In alarm resolution, alarms are either displayed in upper or lower case. What is indicated by alarm in lower case?

A

Lower case: alarm condition has restored ( alarm is no longer being detected)

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8
Q

What is a “TRAP” alarm?

A

Activation of an alarm device reserved for internal protection

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9
Q

Who must be notified if steps to restore a malfunctioning alarm are not successful?

A

System administrator (ess nco) and facility alarm custodian

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10
Q

What does a “DOWN PANEL” alarm indicate?

A

That the panel is not responding- therefore no alarms can be sent to the ASN( monitoring station)

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11
Q

When a user does not disarm their alarm system before the programmed time has expired, what type of BMS alarm will be received?

A

DELAY DOOR VIOLATION

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12
Q

What type of alarm will be received when a user enters a valid disarming sequence on a keypad with an active alarm?

A

DISARM WITH ALARM

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13
Q

I alarm resolution, alarm messages are received in four distinct colors. What do “Red” messages signify ?

A

Emergency Duress

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14
Q

AC power to an alarmed facility is down, and the alarm system is operating on battery backup. You receive a “LOW BATTERY” alarm. What does this mean and what action should you take.

A
  • Limited operating time remains and the alarm will soon go down
  • Take immediate action towards resolution ( contact administrator/account/maintenance)
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15
Q

What is the priority level of a SCIF?

A

900

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16
Q

What type of facility has the highest priority, and what priority level is assigned to it?

A
  • SCIF

- 900

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17
Q

In iGraphics, what does a “blinking red” icon mean?

A

An alarm point is in an alarm state and unacknowledged

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18
Q

The building manager from the commissary calls and states she cannot arm her facility despite making several attempts. She states her keypad reads “unable to arm/motion trouble/ PIR”. What does this mean?

A

The system is detecting motion

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19
Q

You are relieving the off-going alarm monitor. You note an account is listed in the “down devices” area of alarm resolution. What actions should be taken?

A
  • Check for pass-ons from previous shift to ensure it has been reported
  • If it has not been reported, then notify system administrator, the facility, and alarm maintenance
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20
Q

When would a server rotation of the alarm monitoring computers (ADV suite 1to ADV suite 2) be conducted?

A

In the event of catastrophic failure of the primary monitoring computer

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21
Q

Who is the person primarily responsible for overseeing the installation of alarm systems?

A

System Administrator (Ess Nco)

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22
Q

What is a “24 hour” alarm point?

A

An alarm point active 24-hours a day, whether the alarm system is armed or disarmed

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23
Q

What does the acronym “IDS” mean ?

A

Intrusion Detection System

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24
Q

T/F: The “Enable Panel” command enables all previously disabled alarm points, doors and associated modules?

A

True

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25
Q

T/F: When in “Maintenance Mode”, panel activity is logged, but alarms are NOT displayed in the alarm section of alarm detail area of Alarm Resolution?

A

True

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26
Q

In Alarm Resolution, intrusion alarms will be received in what color?

A

Blue

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27
Q

Give one example of an IDS sensor that is normally a 24-hour alarm point.

A

Duress Device or tamper switch (either one is a correct answer)

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28
Q

What is the application in which alarm messages and activity are displayed in real time? It should always be running and is the primary application used by the alarm monitor.

A

Alarm Resolution

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29
Q

When starting or restarting the alarm system, what application MUST be launched first so all other applications can operate?

A

Bouncer

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30
Q

T/F: The application Bouncer must be running on ALL ASN computers and work stations or it will cause communication problems and will interfere with the correct annunciation of alarms?

A

False; Bouncer must run on only one computer

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31
Q

What are the three reference materials you MUST account for when assuming the post of alarm monitor?

A

Alarm monitor QRC’s
ASN student guide
Alarm Monitor pass-on book

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32
Q

Under what circumstances will a certified alarm monitor operate the alarm system using another monitor’s log in name and password?

A

Never

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33
Q

What steps should you take when a “NO ALARM” message appears?

A

Perform a “Test Alarms” command to check for active alarms

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34
Q

What application presents a visual representation of alarm violations?

A

iGraphics

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35
Q

In the Advantor ASN Alarm System, what is a partition?

A

A software grouping of alarm points that arm and disarm collectively

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36
Q

What are three possible indicators of duress at an alarmed facility?

A
  • An individual fails to correctly execute authentication procedures
  • An individual passes the duress word
  • The alarm is activated without prior notification (duress alarm)
  • An individual not listed on the authorization list attempts to open/close facility
  • Individual fails to answer the phone within 7 rings
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37
Q

What component of the alarm system does a user utilize to program panels locally, display current status information, arm/disarm their system, and view history?

A

Keypad

38
Q

T/F: Duress buttons can only be activated when the alarm system is armed?

A

False

39
Q

What is the iNavigator program used for?

A

It is used to program (configure) panels (facilities) and panel options

40
Q

What does an “AC Power Down” alarm message indicate ?

A

The panel has lost AC power

41
Q

System status alarms are received in what color?

A

Magenta

42
Q

What is the difference between a “DELAY DOOR VIOLATION” alarm and a “PERIMETER VIOLATED” alarm?

A

A Delay Door indicates a programmed entry/exit door has been breached and the programmed time delay has expired. A Perimeter Violated is any other door or window to the protected area

43
Q

Give three examples of intrusion alarms?

A
  • DELAY DOOR VIOLATION(or door alarm)
  • PERIMETER VIOLATED (or BSM alarm)
  • DISARM WITH ALARM
  • DOOR FORCED
  • DOOR PROPPED
  • TAMPER
  • TRAP
44
Q

Which tab in Alarm Resolution displays the current arming state (armed/disarmed), as well as who armed/disarmed and when

A

-The “Panel” tab

45
Q

How often are intrusion alarm tests conducted?

A

Quarterly

46
Q

Who is responsible for on scene surveillance of any facility protected by IDS when such equipment is defective or inoperable?

A

Owner/user personnel

47
Q

Operators will receive an error message if they attempt to download to, enable, or disable what type of facility?

A

High security facilities (SCIF’s)

48
Q

What are the two basic alarm types that compromise the system at JB MDL?

A
  • Intrusion Detection

- Duress

49
Q

What two applications (programs) MUST run in order to monitor alarms

A
  • Bouncer

- Alarm Resolution

50
Q

Where are Balanced Magnetic Switches usually placed within an alarmed room?

A

Doors and windows

51
Q

In iGraphics, what does a green partition group indicate?

A

All alarm points and partitions in that group are currently armed

52
Q

Who is responsible for initiating a work order for any alarm component that is malfunctioning?

A

Owner/User

53
Q

T/F: A PIR ( passive infrared) is not a standard type of motion alarm?

A

False

54
Q

What system manages cardholder movement through various doors within an facility?

A

Access Control System (ACS)

55
Q

What is indicated when a panel is displayed in the “Down Device” area?

A

The panel is non responsive, it’s no longer communicating

56
Q

What action should an alarm monitor take when a panel is displayed in the “Down Device “ area?

A

Implement troubleshooting procedures

57
Q

Name two types of panels?

A
  • Infraguard
  • Base plus
  • 3250 Panel (or legacy)
  • Access panel
58
Q

Who is responsible for ensuring letters authorizing personnel to operate the alarm systems are provided by owner/user agencies and kept current?

A

System Administrator (ESS NCO)

59
Q

T/F: prior to arming a facility, all BMSs, PIRs, and associated tampers must be secured.

A

True

60
Q

Patrols respond to a motion alarm received during the night at the BX. Investigation reveals a banner is hanging from the ceiling near a heat vent. Could this be the cause of the alarm? Why?

A

Yes, air from the vent could have caused the banner to move, activating the alarm

61
Q

During shift change, you are not considered properly relieved until a certified alarm monitor ___________?

A

Logs into the alarm system

62
Q

When responding to a catastrophic failure, initiate an alarm custodian recall if the alarm facilities are not restored with how many minutes of the initial notification?

A

10

63
Q

To issue alarm access codes for a temporary arms room, you must’ve obtain a copy of the using units _______?

A

Unaccompanied Access Roster

64
Q

On the keyboard, which key acknowledges alarms in alarm resolution?

A

F5

65
Q

Which command in Alarm Resolution requests the selected panel to resend any active alarm violations?

A

Test Alarms

66
Q

What command in Alarm Resolution, used as part of the trouble shooting process, enables all previously disabled alarm points, doors, and associated modules?

A

Enable panel

67
Q

What does a “DOOR PROPPED” alarm indicate?

A

It indicates the controlled door remained open beyond the allotted time

68
Q

What application, associated with the ACS, allows the alarm monitor to view real time cardholder movements throughout a facility!

A

Access Viewer

69
Q

What type of advantor panel communicates via ERADs?

A

Legacy ( or plus)

70
Q

When troubleshooting an Infraguard account in Down Devices, would RADs be restarted? Why?

A

No, infraguard accounts do not communicate via RADs

71
Q

When responding to alarms and/or duress situations, when will installation gate closures be initiated?

A

If the situation is deemed hostile

72
Q

What alarm will the alarm monitor receive when there is an unexpected interruption in communication between an alarm panel and the monitoring station?

A

Line interrupt

73
Q

T/F: A user cannot arm their system if their alarm panel cannot establish communication with the alarm monitoring station

A

True

74
Q

Alarm equipment that is non responsive when communication is attempted will be displayed in what area of Alarm Resolution?

A

Down devices

75
Q

What command in Alarm Resolution is used to annotate alarm tests?

A

Log Comment

76
Q

The “Activity” tab displays how many days of activity?

A

7

77
Q

What function key on the keyboard can be used to reset acknowledged alarms?

A

F6

78
Q

Alarm messages are received in four distinct colors for easy identification. What do Grey alarm messages signify?

A

Arming/disarming activity ( invalid access code or invalid time)

79
Q

A user enters his access code incorrectly too many times and locks his keypad, disallowing further attempts. What is the default amount of time he will be locked out for?

A

2 minutes

80
Q

If an alarm panel or cabinet door is opened, or if sensor is dismantled, what type of alarm will the Alarm monitor receive?

A

Tamper

81
Q

Give one example of a system status alarm?

A
  • Battery problem
  • Low battery
  • AC power down
  • No alarm
  • Aborted arming
  • Aborted disarming
  • Down panel
  • Keypad down
  • Line interrupt
  • Rad Down
  • Illegal panel number
  • Board failure
  • Option ram sumcheck
  • Panel up
  • Trouble
  • Test
  • Call Customer
82
Q

What is an Alarm point?

A

A monitored device (example, BMS, PIR, Duress and tamper)

83
Q

What application does the System Administrator (Ess Nco) use for upper level system administration such as creating or modifying operators, operator authorities, operator password requirement, and workstation configuration?

A

Admin Functions

84
Q

In Alarm Resolution, shortcut buttons to perform functions such as acknowledging/resetting alarms, enable panel, arm/disarm panels, logging comments, and sending downloads can be found where?

A

The Tool Bar

85
Q

What are the two types of communication between alarm panels and the monitoring station?

A
  • Dedicated line

- Dialer line ( normal phone line)

86
Q

T/F: If a RAD is down, alarms will still be received from all panels that communicate through that RAD?

A

False- if the RAD is down, it’s not communicating with panels and alarms will not be received

87
Q

T/F: iGraphics has the capability to add, resize, overlap, remove, and relocate cordons.

A

True

88
Q

An individual has access to an armory equipped with an Advantor Plus panel. His assigned access code is 1000. His assigned pin is 123. What numbers will he type into his keypad to arm/disarm his alarm system?

A

The access code followed by the PIN- in this case 1000123

89
Q

When an alarm at an Air Force facility is accidentally tripped, what tool must the Alarm Monitor use to authenticate status with the owner user?

A

Authentication Matrix

90
Q

T/F: The security forces authentication matrix is classified “Confidential”

A

False, it’s for Official Use Only