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AIS PROF 2 Flashcards

1
Q

What is ERP?

A

ERP is a set of integrated business
applications, or modules which carry out
common business functions such as general
ledger, accounting, or order management.

IT software that integrates business activities
across an enterprise

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2
Q

What is ERP?

A

An ERP system is an attempt to integrate all
functions across a company to a single
computer system that can serve all those
functions’ specific needs.

Support business through optimizing,
maintaining, and tracking business functions.

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3
Q

1960

A

Systems Just for Inventory Control

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4
Q

1970’s

A

MRP – Material Requirement
Planning

(Inventory with material planning &
procurement),

MMAS-Material Management and Accounting
System.

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5
Q

1980’s

A

1980’s - MRP II – Manufacturing Resources
Planning

(Extended MRP to shop floor & distribution
Management)

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6
Q

Mid 1990’s

A

Mid 1990’s - ERP – Enterprise Resource
Planning
Covering all the activities of an Enterprise)

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7
Q

What are the 6 components of ERP?

A

Finance/Accounting, Human Resources, Manufacturing, Supply Chain Management, Project Management, and Customer Relationship Management.

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8
Q

What is the finance/accounting component?

A

This gathers and management financial data and process from various functional department and generates valuable financial reports.

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9
Q

What is the human resource component?

A

It involves maintaining database containing employee’s information such as contact details, salary details, attendance, performance evaluation, and promotion.

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10
Q

Manufacturing components

A

It provides information needed for manufacturing processes to take place

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11
Q

Project management

A

It is the discipline of planning, organizing, motivating, and controlling resources to achieve goals.

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12
Q

Customer Relationship Management

A

It deals will all aspects of customer relationship with the organization to increase the loyalty and retention of customers, and profitability.

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13
Q

Supply Chain Management

A

Sometimes referred as LOGISTICS, it is to improve the flow of materials in organization by managing to plan, scheduling, procurement, and fulfilment to maximize customer satisfaction and profitability.

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14
Q

Top ERP vendors

A

SAP, Oracle, Siebel, PeopleSoft, ssa Global, Microsoft Dynamics, Alliance Partner, and JDEdwards

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15
Q

Share of top vendors to the ERP software industry?

A

SAP - 37.50%
Oracle - 10.50%
JDEdwards and PeopleSoft - 16.50%
Others 21%

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16
Q

Companies that use the top ERP vendors

A

SAP - P&G, Banks of Canada, IBM, Honda
Oracle - Nike, Kodak, Toronto Dominion Banks, USPS, CBS
PeopleSoft - NBA, Adidas, Anderson Consulting, Hilton Hotels, NYNEX
JDEdwards - Harley Davidson, Saab Automobile, BellSouth Cellular Corporation, Holiday Inns, Fox Television Stations

17
Q

The percentage of businesses that use the ERP?

18
Q

Implementation Options

A

To make or to buy

19
Q

Major things for ERP Implementation

A
  1. Flexibility of software system upgrades
  2. Availability of internal technical knowledge and resources
  3. Education and training
  4. Need an outside consultant
  5. Implementation strategy and execution
20
Q

ERP Selection

A
  1. Check whether all functional aspects of your Business are covered
  2. Check whether all the business functions and processes are integrated
  3. Check whether all latest IT trends are covered
  4. Check whether the vendor has customizing & implementing capabilities
  5. Check the Service options available
  6. Check your purse & calculate ROI (Return On Investment)
21
Q

Advantages of ERP

A

Business Integration
 Improved customer service and order fulfillment
 Improved communication with suppliers and customers.
 One common system - less duplication, more
efficient.
 Reduce inventory.
 Saves enormous time and effort in data entry.
 Improved business performance

21
Q

Advantages of ERP

A

Business Integration
 Improved customer service and order fulfillment
 Improved communication with suppliers and customers.
 One common system - less duplication, more
efficient.
 Reduce inventory.
 Saves enormous time and effort in data entry.
 Improved business performance

22
Q

Disadvantages of ERP

A

High Software cost
 Consulting Fees.
 Forced change of processes.
 Very complex software
 Lack of trained people
 Not Internet-ready

23
Q

Why ERP fails?

A
  1. Difficult to use
    2, Not match with the business strategy.
  2. Lack of training
  3. Very expensive installation
24
Q

ERP in the Future

A
  1. Internet evolution
  2. Availability of web-based ERP and wireless ERP System
  3. Easy installing of ERP
  4. Linkage

AIS Prof 2 (1 decks)

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