AIS (Ch. 7) Flashcards

1
Q

Information overload:

A

Refers to a problem that can result when an AIS produces too many reports

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2
Q

Which of the following statements best describes business process outsourcing?

A

A company focuses on its core business processes and contracts with another firm to do the other processes

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3
Q

Which of the following is an objective of the purchasing process?

A

Tracking bills of lading

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4
Q

An important input to the sales process is:

A

A customer sales order

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5
Q

The sales process begins with:

A

A customer order for goods or services

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6
Q

Which source document is used to request goods?

A

Purchase requisition

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7
Q

The bill of lading:

A

Reflects freight charges on goods shipped

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8
Q

Much of the input and output related to business processes is now electronic. Which of the following technologies is becoming increasingly popular to manage inventory?

A

RFID tags

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9
Q

Which of the following is not an objective of the purchasing process?

A

Fastest possible processing of payments to vendors

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10
Q

Business organizations are recognizing the value of sales data and are purchasing software solutions to gather, maintain, and use these data to provide better service and promote customer loyalty. These software solutions are called:

A

Customer relationship management solutions

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11
Q

Which of the following is notan example of a source document?

A

Aging report

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12
Q

To forecast cash receipts, information must be collected from:

A

The sales process

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13
Q

Why do firms like Walmart and Procter & Gamble create supply chain partnerships?

A

Supply chains make inventory management more efficient

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