Airline Terminology

Question 1

ABP

Answer 1

Able-bodied person – passengers who are selected to assist an airline crew during an
emergency.

Question 2

Aft

Answer 2

Toward the rear of the aircraft (a/c).

Question 3

Aft Left

Answer 3

Refers to the left rear section of the a/c.

Question 4

Atf right

Answer 4

– Refers to the right rear section of the a/

Question 5

All-nighter -Red-eye

Answer 5

– A flight, typically from the West Coast
that departs late in the evening and flies eastbound all night to
the destination airport.

Question 6

AED

Answer 6

Automated External Defibrillator-–- A medical device
carried on an aircraft that allows flight attendants to treat victims
of cardiac arrest.

Question 7

APU

Answer 7

Auxiliary Power Unit (APU) – a device on a vehicle that
provides energy for functions other than propulsion.

Question 8

ATC

Answer 8

Air Traffic Control (ATC)- service provided by groundbased air traffic controllers who direct aircraft on the ground and through controlled airspace

Question 9

Base or domicile

Answer 9

The city and associated airport a flight attendant is assigned to. The
domicile is where all trips begin and end.

Question 10

0.Beverage Cart

Answer 10

– A heavy, wheeled cart onboard an aircraft, which
flight attendants use for beverage and meal service. Also called a
“meal cart.” Collapses for quick stowage in the galley area.

Question 11

BIDDING OR BID

Answer 11

The process of choosing a work schedule on a
seniority basis.

Question 12

block-to-block

Answer 12

The actual time an a/c leaves the blocks and pushes back from the gate to
the time it arrives (and is blocked in) at the gate of the destination.

Question 13

Bulkhead

Answer 13

A wall or partition dividing the customer cabin into
sections

Question 14

Cabin

Answer 14

the section of an aircraft in which passengers travel

Question 15

.Captain (CAPT

Answer 15

The Pilot in command

Question 16

Catering

Answer 16

The food service company responsible for providing the
meals and food equipment.

Question 17

Check-in or show-time –

Answer 17

The time an FA reports for duty prior to an assigned trip

Question 18

Charter Flight

Answer 18

A flight which does not operate on a regular published schedule; may operate
for individual groups or through a tour operator.

Question 19

Coach

Answer 19

– The largest and normally most basic class of service on an aircraft. Some aircraft
have only a coach class of service, while on others, coach may be a part of a 2 or 3 class
configuration.

Question 20

Comat

Answer 20

– Company materials which are shipped onboard an aircraft

Question 21

Configuration

Answer 21

The arrangement of seats, bulkheads, compartments and exits in the interior
of an a/c.

Question 22

Crash Pad

Answer 22

Term used by commuters to refer to their “home away from home.” Also referred
to as a “Commuter Apartment.” Usually shared by several commuters to reduce costs.

Question 23

Crew Complement

Answer 23

The number of working crewmembers required to work any given flight;
one fa is required per 50 seats.

Question 24

Crew Scheduling

Answer 24

– An office whose personnel is charged with assigning and tracking all flight
crews.

Question 25

Crew Check

Answer 25

The action of having one FA check the actions of another FA

Question 26

DeadHead (DH)

Answer 26

• Transport of an off-duty crewmember for the purpose of positioning for the
  working of a flight.

Question 27

A/C

Answer 27

Aircraft

Question 28

DEMO

Answer 28

The FAA mandated demonstration of a/c equipment and emergency procedures. The
demo must be performed for all pax before takeoff.

Question 29

Decompression

Answer 29

Sudden loss of cabin air pressure resulting in the equalization of the inside
air pressure with the outside pressure.

Question 30

Ditching

Answer 30

An emergency landing in water.

Question 31

Direct Flight

Answer 31

A flight from point A to point B with an intermediate stop but no change in
aircraft.

Question 32

DOT

Answer 32

– Department of Transportation

Question 33

ETA

Answer 33

Estimated Time of Arrival

Question 34

ETD

Answer 34

Estimated Time of Departure

Question 35

FA

Answer 35

FLIGHT ATTENDANT

Question 36

FAA

Answer 36

– Federal Aviation Administration

Question 37

FAR’s

Answer 37

Federal Aviation Regulations

Question 38

FO

Answer 38

first officer

Question 39

Certificate holder

Answer 39

Person who owns the airline

Question 40

GMT, ZULU, UTC

Answer 40

Terms interchangeable meaning universal time based on 24 hour clock Greenwich Mean Time, Coordinated Universal time(UTC) Military term is Zulu

Question 41

INOP

Answer 41

– Inoperable; equipment not working

Question 42

IOE

Answer 42

– Initial Operating Experience Initial Operating Experience (IOE’s) are when you step
into the role of a flight attendant on an actual flight.

Question 43

LO

Answer 43

LAYOVER

Question 44

NTSB

Answer 44

– National Transportation Safety Board

Question 45

PAX

Answer 45

passengers

Question 46

PSU

Answer 46

Passenger Service Unit

Question 47

RON

Answer 47

Remain Overnight

Question 48

TO

Answer 48

Take Off

Question 49

UM

Answer 49

Unaccompanied Minor

Question 50

WX

Answer 50

Weather

Question 51

SIDA

Answer 51

Security identification display area.

Question 52

C.L.U.E review

Answer 52

World at jump seat every take off and landing review:
commands
lighting
usable exits
emergency equipment.

Question 53

ACARS

Answer 53

Aircraft Communion, Addressing and Reporting System

Question 54

PSBY

Answer 54

Planned Standby

Question 55

ASBY/APSB

Answer 55

Airport stand by.

Question 56

SBY

Answer 56

Home standby