Airline Terminology Flashcards

1
Q

A/C (Aircraft)

A

A vehicle that can fly

ex: airplane, helicopter, glider

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2
Q

ACM

A

Additional Crew Member (jumpseat rider)

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3
Q

AFT

A

The back of the airplane

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4
Q

Agent

A

A company employee concerned with the handling of ground phases of flight operations

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5
Q

Airfoil

A

Any surface, such as an airplane wing, designed to obtain reaction from the air through which it moves

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6
Q

Air Pocket

A

A condition in the atmosphere that can cause an airplane to lose altitude quickly

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7
Q

Airspeed

A

The velocity of an aircraft

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8
Q

Alien

A

A non-US citizen

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9
Q

ALT

A

Alternate airport

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10
Q

Altimeter

A

The instrument used to measure the height of an aircraft above sea level, usually expressed in feet

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11
Q

Altitute

A

The height of which the aircraft flies above sea level

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12
Q

AOG

A

Aircraft on ground (grounded due to maintenance)

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13
Q

Apollo

A

The name of the airline reservation computer system used by GoJet Airlines

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14
Q

ATC (Air Traffic Control)

A

The control of local air traffic in the velocity of an airport by the FAA

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15
Q

Auxiliary Power Unit (APU)

A

A separate engine on board the aircraft that provides power to the entire aircraft

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16
Q

Bank

A

To incline the aircraft at an angle while turning left or right.
A number of flights leaving a Hub City during a short period of time

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17
Q

Beverage Cart

A

Trolley used to roll down the aisle to serve beverages to the customer

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18
Q

Bid Holder

A

A flight attendant awarded a line of flying for a particular month

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19
Q

Bid Sheet

A

A form used to bid on a line flying for a particular month

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20
Q

Block-to-block

A

A time interval, beginning when the aircraft pulls away from the gate at the departure city and ending when the aircraft comes to a complete stop at the gate of arrival city

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21
Q

Boarding pass

A

The document provided to the passenger that permits the passenger to board the aircraft and claim a specific seat. Not all airlines issue boarding passes

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22
Q

BOW (Basing Operating Weight)

A

The weight of the empty aircraft, plus the weight of the crew, fuel, oil, necessary publications

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23
Q

Bulkhead

A

The term used to define any dividing wall in the cabin of an aircraft

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24
Q

Bump

A

The practice of denying boarding to a confirmed passenger on an overbooked flight

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25
Q

Cabin

A

The interior of an aircraft where the passengers are seated

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26
Q

Cancelled Flight

A

An originally scheduled flight that is eliminated (cancelled) due to poor weather conditions, mechanical trouble, or lack of equipment.

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27
Q

Capt or CA (Captain)

A

Pilot who is in command of the flight and sits in the left seat in the cock pit. The Captain’s uniform jacket has 4 striped on the end of the sleeves

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28
Q

Carry-on Baggage

A

Small personal items passengers are electing to carry in the cabin of the aircraft during flight. GoJet limits two per passenger

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29
Q

Ceiling

A

Term used by to refer to the distance from the ground to the underside of the clouds

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30
Q

CFR

A
  1. Crash-Fire-Rescue Emergency Equipment

2. Code of Federal Regulations

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31
Q

CFR (Code of Federal Regulations)

A

CFR’s are the rules that govern the aviation industry (Airlines, pilots, flight attendants, maintenance, etc) Strict adhere to CFR’s is mandatory

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32
Q

Charter Flight

A

Aircraft and crew leased by a group or company for an unscheduled flight

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33
Q

Chocks

A

Blocks placed in front of and behind aircraft tires to prevent aircraft from rolling in the ramp gate area

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34
Q

City Code

A

A 3 letter designation given to airport cities

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35
Q

City Pair

A

Departure and arrival times

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36
Q

Cockpit

A

The area of the aircraft where the pilot sits (flight deck)

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37
Q

Comail/Comat

A

Company mail/company materials

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38
Q

Concourse

A

Area of the terminal building where gates are located. Aircraft arrive and depart from the gate and deplane and load passengers

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39
Q

Connection/Connecting flight

A

Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as “transfer”

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40
Q

Crew Rest

A

The rest period required by a crew after a completed trip

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41
Q

Crew Scheduling

A

The department responsible for assigning and keeping track of all flight crews

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42
Q

DBA

A

Doing business as

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43
Q

Deadhead

A

Transportation of a crew member from one point to another to cover a trip or return to home base

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44
Q

Delay

A

A flight that is operating later than scheduled

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45
Q

Destination

A

Ultimate stopping place which a journey concludes

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46
Q

Direct flight

A

A flight which may make an intermediate stop or stops before reaching its final destination but requires no change of aircraft

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47
Q

Dive

A

A steep descent

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48
Q

Domicile

A

The city (station) where the crewmember is based

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49
Q

DOT (Department of Transportation)

A

The government agency that governs economic concerns of the transportation industry

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50
Q

Downline

A

The next station or stations in line of the flight’s scheduled routing

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51
Q

Equipment

A

The actual aircraft

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52
Q

ETA (Estimated time of arrival)

A

The time estimated for the aircraft to arrive

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53
Q

ETD (estimated time of departure)

A

The time estimated for the aircraft to depart

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54
Q

F/A (Flight Attendant)

A

A person who assists passengers in safety and service onboard any aircraft that seats 20 or more

55
Q

F/A Jumpseat

A

Collapsible seat in the cabin for the flight attendant to sit during takeoff and landing

56
Q

FAA (Federal Aviation Administartion)

A

The government agency that regulates the safety of airline operations through specific Code of Federal Regulations (CFRs)

57
Q

Ferry Flight

A

A flight operated without revenue passengers, cargo, or mail. A ferry flight is flown to move the aircraft to a different city either to begin a flight or to undergo maintenance

58
Q

Flight

A

The movement of the aircraft from one location to another, as a scheduled flight, extra section, ferry flight, test flight, or training flight

59
Q

F/O (First Officer)

A

Pilot who sits in the right seat of the cockpit. The first officers uniform jacket has 3 stripes on the end of the sleeves

60
Q

Floor Level Exit

A

All aircraft doors are floor level exits and are used as emergency exits

61
Q

Fuselage

A

The central body portion of the aircraft designed to accommodate the payload on the aircraft

62
Q

FWD (Forward)

A

The front of the aircraft towards the cockpit

63
Q

Galley

A

Small designated area where beverages and meals are served

64
Q

Gate

A

The area of the terminal building where passengers gather before boarding an aircraft

65
Q

Gateway

A

Last departure point from a country before arriving in another country

66
Q

GPU (Ground Power Unit)

A

Ground support equipment used to supply on board power to the aircraft
ex: lights, heat, air conditioning, etc.

67
Q

Ground Speed

A

The speed of an aircraft with reference to the surface of the earth

68
Q

GSC (Ground Security Coordinator)

A

Employee charged with overall responsibility of security related issues while the aircraft is on the ground

69
Q

Holding

A

A flight that is waiting for instructions to either takeoff, land, or park at an available gate

70
Q

Inbound

A

An aircraft that would be arriving or coming into a city

71
Q

ILS (Instrument Landing System)

A

A system of navigational radios used for guiding aircraft during unfavorable weather conditions such as fog

72
Q

Inoperative (INOP)

A

Not functioning

73
Q

Interline

A

When the routing from origin to destination requires 2 or more different air carriers to accommodate the passenger to their final destination

74
Q

Interline Connection

A

Changing from a flight of one carrier to a flight of another carrier

75
Q

Intermediate Connection

A

A scheduled stop or stops between the originating city and the final destination

76
Q

ISC (Inflight Security Coordination)

A

The Captain of the flight who is charged with overall responsibility of security related issues while the aircraft is in flight.

77
Q

Jumpseat

A

A collapsible seat in the cockpit occupied by authorized personnel

78
Q

Jumpseat Authority

A

Authorization given to crewmembers and other eligible personnel to travel in the jumpseat

79
Q

Jumpseat Rider

A

Authorized personnel occupying the jumpseat

80
Q

Knot

A

Velocity of one nautical mile per hour

81
Q

Layover

A

Time spent on the ground between flights when passenger’s itinerary involves a connection.
The time spent downline between flights (crew rest)

82
Q

Leg of Flight

A

Refers to each flight of the passenger or crewmember itinerary

83
Q

Legalities

A

Rules and regulations used to establish flying time and rest periods

84
Q

Line of flying

A

A series of flights sequenced together to produce a monthly work schedule

85
Q

Local passenger

A

Customer who boards the aircraft at the originating station

86
Q

MAAS (Meet and Assist)

A

A request for ground personnel to meet and assist a passenger

87
Q

No-Show

A

A traveler who does not show up for a flight on which he has a reservation and fails to cancel that reservation. Airlines will cancel all further flights on a traveler’s itinerary when a passenger no-shows

88
Q

NRMR (Non-Revenue Must Ride)

A

An airline employee traveling positive space on a MUST RIDE status. This crewmember needs to travel from one point to another to cover a trip or return to home base

89
Q

NRPS (Non-Revenue Positive Space)

A

An airline employee traveling on business holding a confirmed reservation

90
Q

NRSA (Non-Revenue Space Available)

A

An airline employee traveling for personal reasons, if space is available

91
Q

Non-Stop Flight

A

A flight that takes off at your origin point and does not land until it reached your final destination point

92
Q

NTSB (National Transportation Safety Board)

A

The government agency that investigates and reports reasons for accidents and recommends solutions to the FAA

93
Q

OAL

A

Other airline

94
Q

Offline

A

Traveling via another airline or combination of other airlines

95
Q

Online

A

When travel involves only one carrier

96
Q

Online Connection

A

Changing from one flight to another flight of the same carrier

97
Q

Open Time

A

Any flight time that is not assigned to a crewmember

98
Q

Origin (Originating Station)

A

The city where the flight begins

99
Q

Outbound

A

An aircraft that would be departing from a city

100
Q

Overbooking

A

The practice by airlines of confirming more seats on an aircraft than are actually available. Overbooking is designed to protect the airlines from no-shows

101
Q

Overhead Bins

A

Storage compartments located over the seats inside an aircraft cabin

102
Q

Oversale

A

A situation which occurs when a customer has a confirmed reservation and a valid ticket but is not accommodated on the flight

103
Q

PAX/PSGR (Passenger)

A

Customer who travels on a scheduled airline flight

104
Q

Passenger Cupon

A

The last coupon of an airline ticket. The coupon is clearly marked and serves as the passenger record for expense report

105
Q

PAWOB (Passenger arriving with out baggage)

A

This passenger had checked his baggage at his origin city, and at his destination his baggage did not show up on the flight due to an error on the airline(s) part

106
Q

Payload

A

The total weight of passengers and cargo carried on the aircraft

107
Q

Ramp

A

The area adjacent to the terminal building for aircraft loading an unloading

108
Q

Recurrent Training

A

Training required on an annual basis intended to review regulations, policies, procedures, and changes

109
Q

Reissue/Reroute

A

A rewriting of an existing ticket due to a change in fare, class of service, or routing

110
Q

Rescheduled Flight

A

A change to a crewmembers assigned flight or flights due to unforeseen circumstances
ex: cancellations, mechanicals, etc.

111
Q

Reserve Crew

A

Flight crewmember on standby for duty

112
Q

Reserve schedule or reserve days

A

A month or day schedule requiring a crewmember to be available on a “stand-by” basis in the event of unforeseen scheduling emergencies

113
Q

RON

A

Remains overnight

114
Q

Routing

A

The way travel between the origin and destination is arranged

115
Q

Runway

A

The area used specifically for the landing and takeoff of aircraft

116
Q

St. Elmo’s Fire

A

A build up of electrical charge on the airplane

117
Q

Scheduled Flight

A

A flight identified with a flight number and is published in the timetable to originate and terminate at specific stations and times

118
Q

Sequence

A

A series of flights paired together to produce a daily work schedule

119
Q

Standby

A

A traveler identified with a flight number and is published in the timetable to originate and terminate at specific stations and times

120
Q

Station

A

Airport office in a city served by GoJet Airlines

121
Q

Stop/Stopover

A

An intermediate stopping point on a journey, whether voluntary or involuntary

122
Q

Stow

A

To secure baggage into safe location in flight

123
Q

Taxi

A

To operate an aircraft under its own power on the ground, except when involved in takeoffs and landings

124
Q

Taxi Way

A

Paved areas connecting the ramp to the runway

125
Q

Terminating Station

A

The city where the flight ends

126
Q

Thru Passenger

A

A passenger who has boarded the aircraft at a previous station and remains on board at the intermediate stop to continue on the flight to its destination

127
Q

Transfer

A

Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as “connection”

128
Q

TSA

A

Transportation security administration

129
Q

Turn Around

A

Aircraft or flight that is used to operate into a city and originate as a new flight number out of that city

130
Q

Unaccompanied Minor

A

Children under the age of 12 traveling by themselves, without an adult

131
Q

Wake Turbulance

A

The disturbance in the air caused by the passage of an airfoil

132
Q

Zulu Time

A

Standard world time. Based on the local time at the Prime Meridian. Used by APOLLO for inputting flight times

133
Q

Air carrier

A

A commercial enterprise that provides scheduled flights for passengers