Airline Terminology Flashcards
1
Q
A/C (Aircraft)
A
A vehicle that can fly
ex: airplane, helicopter, glider
2
Q
ACM
A
Additional Crew Member (jumpseat rider)
3
Q
AFT
A
The back of the airplane
4
Q
Agent
A
A company employee concerned with the handling of ground phases of flight operations
5
Q
Airfoil
A
Any surface, such as an airplane wing, designed to obtain reaction from the air through which it moves
6
Q
Air Pocket
A
A condition in the atmosphere that can cause an airplane to lose altitude quickly
7
Q
Airspeed
A
The velocity of an aircraft
8
Q
Alien
A
A non-US citizen
9
Q
ALT
A
Alternate airport
10
Q
Altimeter
A
The instrument used to measure the height of an aircraft above sea level, usually expressed in feet
11
Q
Altitute
A
The height of which the aircraft flies above sea level
12
Q
AOG
A
Aircraft on ground (grounded due to maintenance)
13
Q
Apollo
A
The name of the airline reservation computer system used by GoJet Airlines
14
Q
ATC (Air Traffic Control)
A
The control of local air traffic in the velocity of an airport by the FAA
15
Q
Auxiliary Power Unit (APU)
A
A separate engine on board the aircraft that provides power to the entire aircraft
16
Q
Bank
A
To incline the aircraft at an angle while turning left or right.
A number of flights leaving a Hub City during a short period of time
17
Q
Beverage Cart
A
Trolley used to roll down the aisle to serve beverages to the customer
18
Q
Bid Holder
A
A flight attendant awarded a line of flying for a particular month
19
Q
Bid Sheet
A
A form used to bid on a line flying for a particular month
20
Q
Block-to-block
A
A time interval, beginning when the aircraft pulls away from the gate at the departure city and ending when the aircraft comes to a complete stop at the gate of arrival city
21
Q
Boarding pass
A
The document provided to the passenger that permits the passenger to board the aircraft and claim a specific seat. Not all airlines issue boarding passes
22
Q
BOW (Basing Operating Weight)
A
The weight of the empty aircraft, plus the weight of the crew, fuel, oil, necessary publications
23
Q
Bulkhead
A
The term used to define any dividing wall in the cabin of an aircraft
24
Q
Bump
A
The practice of denying boarding to a confirmed passenger on an overbooked flight
25
Cabin
The interior of an aircraft where the passengers are seated
26
Cancelled Flight
An originally scheduled flight that is eliminated (cancelled) due to poor weather conditions, mechanical trouble, or lack of equipment.
27
Capt or CA (Captain)
Pilot who is in command of the flight and sits in the left seat in the cock pit. The Captain's uniform jacket has 4 striped on the end of the sleeves
28
Carry-on Baggage
Small personal items passengers are electing to carry in the cabin of the aircraft during flight. GoJet limits two per passenger
29
Ceiling
Term used by to refer to the distance from the ground to the underside of the clouds
30
CFR
1. Crash-Fire-Rescue Emergency Equipment
| 2. Code of Federal Regulations
31
CFR (Code of Federal Regulations)
CFR's are the rules that govern the aviation industry (Airlines, pilots, flight attendants, maintenance, etc) Strict adhere to CFR's is mandatory
32
Charter Flight
Aircraft and crew leased by a group or company for an unscheduled flight
33
Chocks
Blocks placed in front of and behind aircraft tires to prevent aircraft from rolling in the ramp gate area
34
City Code
A 3 letter designation given to airport cities
35
City Pair
Departure and arrival times
36
Cockpit
The area of the aircraft where the pilot sits (flight deck)
37
Comail/Comat
Company mail/company materials
38
Concourse
Area of the terminal building where gates are located. Aircraft arrive and depart from the gate and deplane and load passengers
39
Connection/Connecting flight
Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as "transfer"
40
Crew Rest
The rest period required by a crew after a completed trip
41
Crew Scheduling
The department responsible for assigning and keeping track of all flight crews
42
DBA
Doing business as
43
Deadhead
Transportation of a crew member from one point to another to cover a trip or return to home base
44
Delay
A flight that is operating later than scheduled
45
Destination
Ultimate stopping place which a journey concludes
46
Direct flight
A flight which may make an intermediate stop or stops before reaching its final destination but requires no change of aircraft
47
Dive
A steep descent
48
Domicile
The city (station) where the crewmember is based
49
DOT (Department of Transportation)
The government agency that governs economic concerns of the transportation industry
50
Downline
The next station or stations in line of the flight's scheduled routing
51
Equipment
The actual aircraft
52
ETA (Estimated time of arrival)
The time estimated for the aircraft to arrive
53
ETD (estimated time of departure)
The time estimated for the aircraft to depart
54
F/A (Flight Attendant)
A person who assists passengers in safety and service onboard any aircraft that seats 20 or more
55
F/A Jumpseat
Collapsible seat in the cabin for the flight attendant to sit during takeoff and landing
56
FAA (Federal Aviation Administartion)
The government agency that regulates the safety of airline operations through specific Code of Federal Regulations (CFRs)
57
Ferry Flight
A flight operated without revenue passengers, cargo, or mail. A ferry flight is flown to move the aircraft to a different city either to begin a flight or to undergo maintenance
58
Flight
The movement of the aircraft from one location to another, as a scheduled flight, extra section, ferry flight, test flight, or training flight
59
F/O (First Officer)
Pilot who sits in the right seat of the cockpit. The first officers uniform jacket has 3 stripes on the end of the sleeves
60
Floor Level Exit
All aircraft doors are floor level exits and are used as emergency exits
61
Fuselage
The central body portion of the aircraft designed to accommodate the payload on the aircraft
62
FWD (Forward)
The front of the aircraft towards the cockpit
63
Galley
Small designated area where beverages and meals are served
64
Gate
The area of the terminal building where passengers gather before boarding an aircraft
65
Gateway
Last departure point from a country before arriving in another country
66
GPU (Ground Power Unit)
Ground support equipment used to supply on board power to the aircraft
ex: lights, heat, air conditioning, etc.
67
Ground Speed
The speed of an aircraft with reference to the surface of the earth
68
GSC (Ground Security Coordinator)
Employee charged with overall responsibility of security related issues while the aircraft is on the ground
69
Holding
A flight that is waiting for instructions to either takeoff, land, or park at an available gate
70
Inbound
An aircraft that would be arriving or coming into a city
71
ILS (Instrument Landing System)
A system of navigational radios used for guiding aircraft during unfavorable weather conditions such as fog
72
Inoperative (INOP)
Not functioning
73
Interline
When the routing from origin to destination requires 2 or more different air carriers to accommodate the passenger to their final destination
74
Interline Connection
Changing from a flight of one carrier to a flight of another carrier
75
Intermediate Connection
A scheduled stop or stops between the originating city and the final destination
76
ISC (Inflight Security Coordination)
The Captain of the flight who is charged with overall responsibility of security related issues while the aircraft is in flight.
77
Jumpseat
A collapsible seat in the cockpit occupied by authorized personnel
78
Jumpseat Authority
Authorization given to crewmembers and other eligible personnel to travel in the jumpseat
79
Jumpseat Rider
Authorized personnel occupying the jumpseat
80
Knot
Velocity of one nautical mile per hour
81
Layover
Time spent on the ground between flights when passenger's itinerary involves a connection.
The time spent downline between flights (crew rest)
82
Leg of Flight
Refers to each flight of the passenger or crewmember itinerary
83
Legalities
Rules and regulations used to establish flying time and rest periods
84
Line of flying
A series of flights sequenced together to produce a monthly work schedule
85
Local passenger
Customer who boards the aircraft at the originating station
86
MAAS (Meet and Assist)
A request for ground personnel to meet and assist a passenger
87
No-Show
A traveler who does not show up for a flight on which he has a reservation and fails to cancel that reservation. Airlines will cancel all further flights on a traveler's itinerary when a passenger no-shows
88
NRMR (Non-Revenue Must Ride)
An airline employee traveling positive space on a MUST RIDE status. This crewmember needs to travel from one point to another to cover a trip or return to home base
89
NRPS (Non-Revenue Positive Space)
An airline employee traveling on business holding a confirmed reservation
90
NRSA (Non-Revenue Space Available)
An airline employee traveling for personal reasons, if space is available
91
Non-Stop Flight
A flight that takes off at your origin point and does not land until it reached your final destination point
92
NTSB (National Transportation Safety Board)
The government agency that investigates and reports reasons for accidents and recommends solutions to the FAA
93
OAL
Other airline
94
Offline
Traveling via another airline or combination of other airlines
95
Online
When travel involves only one carrier
96
Online Connection
Changing from one flight to another flight of the same carrier
97
Open Time
Any flight time that is not assigned to a crewmember
98
Origin (Originating Station)
The city where the flight begins
99
Outbound
An aircraft that would be departing from a city
100
Overbooking
The practice by airlines of confirming more seats on an aircraft than are actually available. Overbooking is designed to protect the airlines from no-shows
101
Overhead Bins
Storage compartments located over the seats inside an aircraft cabin
102
Oversale
A situation which occurs when a customer has a confirmed reservation and a valid ticket but is not accommodated on the flight
103
PAX/PSGR (Passenger)
Customer who travels on a scheduled airline flight
104
Passenger Cupon
The last coupon of an airline ticket. The coupon is clearly marked and serves as the passenger record for expense report
105
PAWOB (Passenger arriving with out baggage)
This passenger had checked his baggage at his origin city, and at his destination his baggage did not show up on the flight due to an error on the airline(s) part
106
Payload
The total weight of passengers and cargo carried on the aircraft
107
Ramp
The area adjacent to the terminal building for aircraft loading an unloading
108
Recurrent Training
Training required on an annual basis intended to review regulations, policies, procedures, and changes
109
Reissue/Reroute
A rewriting of an existing ticket due to a change in fare, class of service, or routing
110
Rescheduled Flight
A change to a crewmembers assigned flight or flights due to unforeseen circumstances
ex: cancellations, mechanicals, etc.
111
Reserve Crew
Flight crewmember on standby for duty
112
Reserve schedule or reserve days
A month or day schedule requiring a crewmember to be available on a "stand-by" basis in the event of unforeseen scheduling emergencies
113
RON
Remains overnight
114
Routing
The way travel between the origin and destination is arranged
115
Runway
The area used specifically for the landing and takeoff of aircraft
116
St. Elmo's Fire
A build up of electrical charge on the airplane
117
Scheduled Flight
A flight identified with a flight number and is published in the timetable to originate and terminate at specific stations and times
118
Sequence
A series of flights paired together to produce a daily work schedule
119
Standby
A traveler identified with a flight number and is published in the timetable to originate and terminate at specific stations and times
120
Station
Airport office in a city served by GoJet Airlines
121
Stop/Stopover
An intermediate stopping point on a journey, whether voluntary or involuntary
122
Stow
To secure baggage into safe location in flight
123
Taxi
To operate an aircraft under its own power on the ground, except when involved in takeoffs and landings
124
Taxi Way
Paved areas connecting the ramp to the runway
125
Terminating Station
The city where the flight ends
126
Thru Passenger
A passenger who has boarded the aircraft at a previous station and remains on board at the intermediate stop to continue on the flight to its destination
127
Transfer
Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as "connection"
128
TSA
Transportation security administration
129
Turn Around
Aircraft or flight that is used to operate into a city and originate as a new flight number out of that city
130
Unaccompanied Minor
Children under the age of 12 traveling by themselves, without an adult
131
Wake Turbulance
The disturbance in the air caused by the passage of an airfoil
132
Zulu Time
Standard world time. Based on the local time at the Prime Meridian. Used by APOLLO for inputting flight times
133
Air carrier
A commercial enterprise that provides scheduled flights for passengers
