Airline Terminology Flashcards
A/C (Aircraft)
A vehicle that can fly , such as a airplane, helicopter, or glider
ACM
Additional Crew Member
AFT
The back of the airplane
Agent
A company employee concerned with the handling of ground phases of flight operations
Air Carrier
A commercial enterprise that provides scheduled flights for passengers
Airfoil
Any surface, such as an airplane wing, designed to obtain reaction from the air through which it moves
Air pocket
A condition in the atmosphere that can cause an airplane to loose altitude quickly
Airspeed
The velocity of an aircraft
Alien
Non-U.S. Citizen
ALT
Alternate Airport
Altimeter
The instrument used to measure the height of an aircraft above sea level, usually expressed in feet
Altitude
The height go which the Aircraft flies above sea level
AOG
Aircraft on ground (Grounded due to maintenance )
Apollo
The name of the airline reservation computer system used by GoJet Airlines
ATC ( Air Traffic Control)
The control of local air traffic in the vicinity of an airport by the FAA
Auxiliary Power Unit (APU)
A separate engine on board the aircraft that provides power to the entire aircraft
Bank
- To incline the aircraft at an angle while turning left or right
- A number of flights leaving a Hub city during a short period of time
Beverage Cart
Trolley used to roll down the aisle to serve beverages to the customer
Bid Holder
A Flight Attendant awarded a line of flying for a particular month
Bid Sheet
A form used on a line of flying for a particular month
Block-to-Block
A time interval , beginning when the aircraft pulls away from the gate at the departure city and ending when the aircraft comes to a complete stop at the gate of the arriving city.
Boarding Pass
The document provided to the passenger that permits the passenger to board the aircraft and claim a specific seat. Not all airlines issue a boarding pass.
BOW (Basic Operating Weight)
The weight of the empty aircraft , plus the weight of the crew, fuel, oil, necessary publications
Bulkhead
A term used to define any dividing wall in the cabin of an aircraft
Bump
The practice of denying boarding to a confirmed passenger on an overbooked flight
Cabin
The interior of an aircraft where the passengers are seated
Cancelled Flight
An originally scheduled flight that is eliminated (cancelled) due to poor weather conditions, mechanical trouble, or lack of equipment
CAPT or CA ( Captain)
Pilot who is in command of the flight and sits in the left seat in the cockpit . The captain’s uniform jacket has 4 stripes on the end of the sleeves
Carry-On Baggage
small personal items passengers are electing to carry in the cabin of the aircraft during flight . GoJet limits two per passenger
Ceiling
Term used by to refer to the distance from the ground to the underside of the clouds .
CFR
1- Crash-Fire-Rescue Emergency Equipment
2- Code of Federal Regulations
CFR (Code of Federal Regulations)
CFR’s are the rules that govern the aviation industry (Airline’s, Pilots, Flight Attendants, Maintenance, etc,) Strict adherence to CFR’s is mandatory
Charter Flight
Aircraft and crew are leased by a group or company for an unscheduled flight
Chocks
Blocks placed in front of and behind aircraft tires to prevent aircraft from rolling in the ramp gate area
City Code
A 3-letter designation given to airport cities
City Pair
Departure and Arrival Cities
Cockpit
The area of the aircraft where the pilot sits (flight deck)
COMAIL/COMAT
Company Mail/Company Materials
Concourse
Area of the terminal building where gates are located . Aircraft arrive and depart from the gate and deplane and load passengers
Connection/Connecting Flight
Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as “transfer”
Crew Rest
The rest period required by a crew after a completed trip
Crew Scheduling
The department responsible for assigning and keeping track of all flight crews
DBA
Doing Business As
Deadhead
Transportation of a crew member from one point to another to cover a trip or return to home base.
Delay
A flight that is operating later than scheduled
Destination
Ultimate stopping place which a journey concludes
Direct Flight
A flight which may make an intermediate stop or stops before reaching its final destination but requires no change of aircraft
Dive
A steep descent
Domicile
The city (station) where the crew member is based
DOT (Department Of Transportation )
The government agency that governs economic concerns of the transportation industry
Down line
The next station or stations in line of the flight scheduled routing
Equipment
The actual aircraft
ETA (Estimated Time Of Arrival)
The time estimated for the aircraft to arrive
ETD (Estimated Time Of Departure )
The time estimated fro the aircraft to depart
F/A (Flight Attendant )
A person who assists passengers in safety and service onboard any aircraft that seats 20 or more
F/A Jumpseat
Collapsible seat in the cabin for the Flight Attendant to sit during takeoff and landing
FAA ( Federal Aviation Administration)
The government agency that regulates the safety of airline operations through specific Code of Federal Regulations (CFR’s)
Ferry Flight
A flight operated without revenue passengers, cargo, or mail. A ferry flight is flown to move the aircraft to a different city either to begin a flight or to undergo maintenance
Flight
The movement of an aircraft from one location to another, as a scheduled flight, extra section, ferry flight, test flight, or training flight
F/O (First Officer)
Pilot who sits in the right seat of the cockpit . The first officer’s uniform jacket has 3 stripes on the end of the sleeves.
Floor Level Exit
All aircraft doors are floor level emergency exits and are used as emergency exits
Fuselage
The central body portion of an aircraft designed to accommodate the payload of the aircraft
FWD (Forward)
The front of the aircraft towards to cockpit
Galley
Small designated area where beverages and meals are served
Gate
The area of the terminal building where passengers gather before boarding an aircraft
Gateway
Last departure point from a country before arriving in another country
GPU (Ground Power Unit)
Ground support equipment used to supply on board power (lights, heat, air conditioning , etc.) to the aircraft
Ground Speed
The speed of an aircraft with reference to the surface of the earth.
GSC (Ground Security Coordinator)
Employee charged with overall responsibility of security related issues while the aircraft is on the ground.
Holding
A flight that is waiting for instructions to either take off, land, or park at an available gate
Inbound
An aircraft that would be arriving or coming into a city
ILS (Instrument Landing Systems)
A system of navigational radios used for guiding aircraft during unfavorable weather conditions such as fog
Inoperative (INOP)
Not functioning
Interline
When the routing from origin to destination requires 2 or more different carriers to accommodate the passenger to their final destination
Interline Connection
Changing from a flight of one carrier to a flight of another carrier
Intermediate Station
A scheduled stop or stops between the originating city and the final destination
ISC (Inflight Security Coordinator)
The captain of the flight who is charged with overall responsibility of security related issues while the aircraft is in flight .
Jumpseat
A collapsible seat in the cockpit occupied by authorized personnel
Jumpseat Authority
Authorization given to crew members and other eligible personnel to travel in the Jumpseat
Jumpseat Rider
Authorized personnel occupying the Jumpseat
Knot
Velocity of one nautical mile per hour
Leg Of Flight
Refers to each flight of the passenger or crew member
Legalities
Rules and Regulations used to establish flying time and rest periods
Line Of Flying
A series of flights sequenced together to produce a monthly work schedule
Local Passenger
Customer who boards the aircraft at the originating station
MAAS (Meet And Assist)
A request for ground personnel to meet and assist a passenger
No-Show
A traveler who odes not show up for a flight on which he has a reservation. Airlines will cancel all further flights on a traveler’s itinerary when a passenger no-shows
NRMR (Non-Revenue Must Ride )
An airline employee traveling positive space on a Must Ride status . The crew member needs to travel from one point to another to cover a trip or return to home base.
NRSP (Non-Revenue Positive Space)
An airline employee traveling on business holding a confirmed reservation
NRSA (Non-Revenue Space Available )
An airline employee traveling for personal reasons, if space is available
Non-Stop Flight
A flight that takes off at your origin point and does not land until it reaches your final destination point
NTSB (National Transportation Safety Board)
The governmental agency that investigates and reports reasons for accidents and recommends solutions to the FAA
OAL
Other Airline
OFFLINE
Traveling via another airline or a combination of other airlines
ONLINE
When travel involves only one carrier
ONLINE CONNECTION
Changing from one flight to another flight of the same carrier
Open Time
Any flight time that is not assigned to a crew member
Origin (Originating Station)
The city where the flight begins
Outbound
An aircraft that would be departing from a city
Overbooking
The practice by the airlines of confirming more seats on an aircraft that are actually available. Overbooking is designed to protect the airlines from no-shows
Overhead Bins
Storage compartments located over the seats inside an aircraft cabin
Oversale
A situation which occurs when a customer has a confirmed reservation and a valid ticket but is not accommodated on the floight
PAX/PSGR (Passenger)
Customer who travels on a scheduled airline flight
Passenger Coupon
The last coupon of an airline ticket . The coupon is clearly marked and serves as the passenger record for expense records.
PAWOB (Passenger Arriving Without Baggage)
This passenger had checked his baggage at his origin city, and at his destination his baggage did not show up on the flight due to an error on the airline (s) part
Payload
The total weight of passengers and cargo carried on the aircraft
Ramp
The area adjacent to the terminal building for aircraft loading and unloading
Recurrent Training
Training required on an annual basis intended to review regulations, policies, procedures,and changes
Reissue/ Reroute
A rewriting of an existing ticket due to a change in fare, class of service, or routing
Rescheduled Flight
A change to a crew members assigned flight or flights due to unforeseen circumstances , I.e. cancellations , mechanicals, etc.
Reserve Crew
Flight Crewmember on standby for duty
Reserve Schedule or Reserve Days
A month or day schedule requiring a crew member to be available on a “Stand-by” basis in the event of unforeseen scheduling emergencies
RON
Remain overnight
Routing
The way travel between the origin and destination is arranged
Runway
The area used specifically for the landing and takeoff of the aircraft
St. Elmo’s Fire
A buildup of electrical charge on the airplane
Scheduled Flight
A flight identified with a flight number and is published in the timetable to originate and terminate at specific stations and times
Sequence
A series of flights paired together to produce a daily work schedule
Standby
A traveler who does not have a confirmed reservation and must wait at the airline gate for a seat to become available
Station
Airport office in a city served by GoJet Airlines
Stop-Stopover
An intermediate stopping point on a journey , whether voluntary or involuntary
Stow
To secure n a gage into a safe location in flight
Taxi
To operate an aircraft under its own power on the ground , except when involved in takeoffs or landings
Taxiway
Paved areas connecting the ramp to the runway
Terminating Station
The city where the flight ends
Thru Passenger
A passenger who has boarded the aircraft at a previous station and remains on board at the intermediate stop to continue on the flight to its destination
Transfer
Flights requiring a change of aircraft at some intermediate point before arriving at the final destination. This change can be either online or interline. Also referred to as “Connection”
TSA
Transportation Security Administration
Turn Around
Aircraft or flight that is used to operate into a city and originate as a new flight number out of that city
Unaccompanied Minor
Children under the age of 12 traveling by themselves, without an adult
Wake Turbulence
The disturbance in the air caused by the passage of an airfoil
Zulu Time
Standard World Time . Based on the local time at the Prime Meridian. Used by APOLLO for inputting flight times
