Airline Terminologies Flashcards
AFT or Rear
Back of the aircraft
FWD or Forward
Front of the aircraft
Fuselage
Body or framework of the aircraft
Bulkhead
Partition walls between cabins
Galley
The airline ¨kitchen¨
Stowage
Container or designated area in the galley or cabin to secure baggage, service items or equipments
Embark
To board the aircraft
Disembark
To leave the aircraft
Amenities
Items for customer use, e.g. Tissue, soap, night kits, etc.
Atlas drawer
A drawer used for storage of dry items in the atlas box.
Atlas box
A storage box in the galley that contains items and imperishable food items. It holds two atlas drawers.
Dry stores
Food items such as coffee, cheese, biscuits, etc. Loaded in atlas box inside the standard containers.
Pillow pack
A pack used to brew coffee in the coffee maker.
Meal cart
A service cart containing pre-set meals.
Beverage cart
A service carts with drawers containing softdrinks and juice.
Bar cart
A service cart with a drawer containing alcohol.
Bi-class
A two-class cabin e.g business class and economy class.
Tri-class
A three-class cabin aircraft e.g first class, business class and economy class.
FC
First Class
JC
Business Class
YC
Economy Class
SH
Short Haul Flight (a flight duration up to 1 hour and 30 mins.)
MH
Medium Haul Flight (a flight duration of 1 hour and 30 mins to 5 hours)
LH
Long Haul Flight (a flight duration from 5 hours to 10 hours and 40 mins.)
ULH
Ultra-Long Haul Flight (a flight duration of 10 hours and 40 mins above)
HIA
Hamad Internaional Airport
PTC
Passenger Terminal Complex
QROC
Qatar Airways Operations Center
Roster
Monthly schedule
QR
Qatar Airways
US / INOP
Unserviceable / Inoperative (items or equipments not working)
PIL
Passenger Informlation List
YNPG
Young Passenger traveling alone (12-15 years old)
UMNR
Unaccompanied minor traveling alone (5-11 years old)
VIP
Very Important Person
CIP
Commercially Important Passenger (supports Qatar Airways commercial e.g travel agents)
PAX
Passenger / Customer
Upgrade / UPGD
Change class of customers from one cabin to another e.g economy class to business class.
Downgrade / D/G
Change class of customers from one cabin to another e.g business class to economy class.
Transit
Aircraft stops on ground between sectors.
Sector
From takeoff to landing of a flight.
Outbound / Ex-DOHA
The fight from Doha to any destination.
Inbound
The flight from any destination to Doha.
Downroute
Doha is the base (or home) station, all other stations in the network are referred to as route.
SBY
Stand by - Cabin crew duty where you are ready to be called out to operate a flight from the airport, hotel or your accommodation in Doha.
TBN
To Be Notified - for roste of flight assignment changes.
DHD
Deadheading - Cabin Crew on duty that fly as a passenger.
STD
Scheduled Time of Departure
ETD
Estimated Time of Departure
STA
Scheduled Time of Arrival
ETA
Estimated Time of Arrival
IFE
In-Flight Entertainment
Privilege Club
Qatar Airways´frequent flyer programme.
UTC
Universal Time Coordinates
ATC
Air Traffic Control
Ground Handling
People involved in ground services regarding air conditioning, air traffic control, tow truck, cargo loading, catering, fuel, etc.
