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Cabin Crew- New Pre-Course Induction Reviewer > Airline Terminologies > Flashcards

Airline Terminologies Flashcards

1
Q

AFT or Rear

A

Back of the aircraft

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2
Q

FWD or Forward

A

Front of the aircraft

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3
Q

Fuselage

A

Body or framework of the aircraft

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4
Q

Bulkhead

A

Partition walls between cabins

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5
Q

Galley

A

The airline ¨kitchen¨

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6
Q

Stowage

A

Container or designated area in the galley or cabin to secure baggage, service items or equipments

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7
Q

Embark

A

To board the aircraft

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8
Q

Disembark

A

To leave the aircraft

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9
Q

Amenities

A

Items for customer use, e.g. Tissue, soap, night kits, etc.

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10
Q

Atlas drawer

A

A drawer used for storage of dry items in the atlas box.

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11
Q

Atlas box

A

A storage box in the galley that contains items and imperishable food items. It holds two atlas drawers.

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12
Q

Dry stores

A

Food items such as coffee, cheese, biscuits, etc. Loaded in atlas box inside the standard containers.

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13
Q

Pillow pack

A

A pack used to brew coffee in the coffee maker.

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14
Q

Meal cart

A

A service cart containing pre-set meals.

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15
Q

Beverage cart

A

A service carts with drawers containing softdrinks and juice.

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16
Q

Bar cart

A

A service cart with a drawer containing alcohol.

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17
Q

Bi-class

A

A two-class cabin e.g business class and economy class.

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18
Q

Tri-class

A

A three-class cabin aircraft e.g first class, business class and economy class.

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19
Q

FC

A

First Class

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20
Q

JC

A

Business Class

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21
Q

YC

A

Economy Class

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22
Q

SH

A

Short Haul Flight (a flight duration up to 1 hour and 30 mins.)

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23
Q

MH

A

Medium Haul Flight (a flight duration of 1 hour and 30 mins to 5 hours)

24
Q

LH

A

Long Haul Flight (a flight duration from 5 hours to 10 hours and 40 mins.)

25
Q

ULH

A

Ultra-Long Haul Flight (a flight duration of 10 hours and 40 mins above)

26
Q

HIA

A

Hamad Internaional Airport

27
Q

PTC

A

Passenger Terminal Complex

28
Q

QROC

A

Qatar Airways Operations Center

29
Q

Roster

A

Monthly schedule

30
Q

QR

A

Qatar Airways

31
Q

US / INOP

A

Unserviceable / Inoperative (items or equipments not working)

32
Q

PIL

A

Passenger Informlation List

33
Q

YNPG

A

Young Passenger traveling alone (12-15 years old)

34
Q

UMNR

A

Unaccompanied minor traveling alone (5-11 years old)

35
Q

VIP

A

Very Important Person

36
Q

CIP

A

Commercially Important Passenger (supports Qatar Airways commercial e.g travel agents)

37
Q

PAX

A

Passenger / Customer

38
Q

Upgrade / UPGD

A

Change class of customers from one cabin to another e.g economy class to business class.

39
Q

Downgrade / D/G

A

Change class of customers from one cabin to another e.g business class to economy class.

40
Q

Transit

A

Aircraft stops on ground between sectors.

41
Q

Sector

A

From takeoff to landing of a flight.

42
Q

Outbound / Ex-DOHA

A

The fight from Doha to any destination.

43
Q

Inbound

A

The flight from any destination to Doha.

44
Q

Downroute

A

Doha is the base (or home) station, all other stations in the network are referred to as route.

45
Q

SBY

A

Stand by - Cabin crew duty where you are ready to be called out to operate a flight from the airport, hotel or your accommodation in Doha.

46
Q

TBN

A

To Be Notified - for roste of flight assignment changes.

47
Q

DHD

A

Deadheading - Cabin Crew on duty that fly as a passenger.

48
Q

STD

A

Scheduled Time of Departure

49
Q

ETD

A

Estimated Time of Departure

50
Q

STA

A

Scheduled Time of Arrival

51
Q

ETA

A

Estimated Time of Arrival

52
Q

IFE

A

In-Flight Entertainment

53
Q

Privilege Club

A

Qatar Airways´frequent flyer programme.

54
Q

UTC

A

Universal Time Coordinates

55
Q

ATC

A

Air Traffic Control

56
Q

Ground Handling

A

People involved in ground services regarding air conditioning, air traffic control, tow truck, cargo loading, catering, fuel, etc.

Cabin Crew- New Pre-Course Induction Reviewer (7 decks)

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