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Flight School Flash Cards > Airline Personnel Cards > Flashcards

Airline Personnel Cards Flashcards

1
Q

Which faction of the of the airport HAS A TARRIF DEPARTMENT

A

Reservations

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2
Q

Which faction of the airport AUTHORIZES CONSEQUENTIAL EXPENSES

A

Baggage Claim

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3
Q

Which factor of the airport HANDLES OVERSALES

A

Departure and Arrival gate

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4
Q

Which faction of the airport LOCATES MISPLACED LUGGAGE

A

BAGGAGE CLAIM AGENT

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5
Q

Which faction of the airport CAN ISSUE A REFUND

A

1.)Reservations
2.)Ticket Counter

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6
Q

Which faction of the airport MEETS THE ARRIVING FLIGHT

A

1.)Departure and Arrival Gate
2.)Ramp Agent

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7
Q

Which faction of the Airport CLEANS THE AIRCRAFT

A

RAMP AGENT

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8
Q

Which faction of the airport has the POSSIBLE FIRST CONTACT WITH THE CUSTOMER

A

Reservations, Ticket Counter, Departure and Arrival Gate.

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9
Q

Which faction of the airport HANDLES CUSTOMER COMPLAINT RESOLUTION

A

1.) Reservations
2.)Ticket Counter
3.)Baggage Claim Agent
4.) Departure and Arrival Gate

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10
Q

Which faction of the airport ORDERS MEALS

A

Operations Department

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11
Q

TERMINAL

A

Where all gates are located

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12
Q

CATERING

A

Replenishes all meals on board the aircraft

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13
Q

JET BRIDGE

A

Operated by gate agent

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14
Q

UMNR

A

Unaccompanied minor or child traveling alone.

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15
Q

MAAS

A

Is a free service to assist a passenger during their connections

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16
Q

WCHC

A

The wheelchair code for a paralyzed person

17
Q

NECESSITIES

A

Is given by the baggage claim agent when baggage has been misplaced

18
Q

CONSEQUENTIAL EXPENSE

A

A dollar amount authorized by baggage claim in an emergency

19
Q

TARRIF DESK

A

Is in reservations and does all the pricing.

20
Q

RESERVATIONS

A

An airline personnel that is not located at the airport

21
Q

Charter

A

Is an airline that has unscheduled service

22
Q

Extra section

A

Are flights added to need demand

23
Q

REVIED LOCATOR NUMBER

A

Is assigned to the PNR when it has been ended

24
Q

TICKET COUNTER

A

Where your passenger needs to go for an exchange

25
Q

CJO

A

Contingent job offer

Flight School Flash Cards (7 decks)

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