AIR TRANSPO Flashcards
WHAT: A system for accomplishing and connecting the activities that occur within a work organization.
organizational structure
____________ is the process of setting up organizational structures to address the needs of an organization and account for the complexity involved in accomplishing business objectives.
organizational design
___________ refers to the constant shifts that occur within an organizational system.
organizational change
Through __________, leaders in an
organization can intentionally shape how these shifts occur over time.
managed change
____________ is the label for a field that specializes in change management.
organizational development (OD)
TYPES OF CHANGE: This has to do with the changes in the overall formal relationships within an organization.
structural change
TYPES OF CHANGE: Implementation of new technologies is often forced upon an organization as the environment shifts.
technological change
TYPES OF CHANGE: It often involves reshaping and reimagining the core identity of the organization.
cultural change
__________ refers to the common patterns of thinking and behaving within an organization.
Organizational culture
DIMENSIONS OF CHANGE: refers to the degree to which the required change will disrupt current patterns and routines.
scope of change
DIMENSIONS OF CHANGE: refers to the breadth of the systems that need to be changed within an organization.
level of change
DIMENSIONS OF CHANGE: refers to the degree to which the change is intentionally designed or purposefully implemented.
Intentionality
CHANGE MODEL: An overall framework for designing a long-term change process.
Kotter’s change model
CHANGE MODEL: Explains a very basic process that accompanies most organizational changes.
Lewin’s change model
Lewin’s change model
Unfreeze
Move
Refreeze
Kotter’s change model
Establish a sense of urgency
Form a powerful guiding coalition
Create vision of change
Communicate the vision
Remove any obstacles
Create small wins
Consolidate improvements
Anchor the change
KEY EMPLOYEE LIFE CYCLE PROCESS AREAS
- Human Resources Compliance
- Compensation Rewards and Talent Development
- Employee Selection and Hiring
- Performance Management
- Succession Planning
_____________ practices and processes are among the most important that human resources manages, yet they are also among the most contentious processes in an organization.
Performance management
Most organizations strive to implement a _____________ compensation program that offers competitive pay in the marketplace and allows differentiation of compensation based on employee performance.
pay-for-performance
The 6 a total rewards strategy
Compensation
Benefits
Work-life effectiveness
Recognition
Performance management
Talent development
TOTAL REWARDS STRATEGY: Pay provided by an employer to its employees for services rendered (i.e., time, effort, and skill). This includes both fixed and variable pay tied to performance levels
Compensation
TOTAL REWARDS STRATEGY:Programs an employer uses to supplement the cash compensation employees receive. These health, income protection, savings, and retirement programs provide security for employees and their families.
Benefits
TOTAL REWARDS STRATEGY: A specific set of organizational practices, policies, and programs, plus a philosophy that actively supports efforts to help employees achieve success at both work and home
Work-life effectiveness
TOTAL REWARDS STRATEGY: Formal or informal programs that acknowledge or give special attention to employee actions, efforts, behavior, or performance and support business strategy by reinforcing behaviors (e.g., extraordinary accomplishments) that contribute to organizational success.
Recognition
