Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

Business > AICE Business > Flashcards

AICE Business Flashcards

1
Q

Human Resource Management (HRM)

A

the strategic approach to the effective management of employees so that they help the business gain a competitive advantage.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Workforce Planning

A

the process of analyzing, forecasting, and planning workforce supply and demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Workforce Audit

A

a strategic review of your human resources policies, procedures and practices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Labour Turnover

A

measures the rate at which employees are leaving an organization:
(# of employees leaving / avg. # of employees employed) * 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Recruitment

A

the process of identifying the need for a new employee, defining the job and finding the right type of person needed to fill it, and attracting suitable candidates to the job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Selection

A

The series of steps by which candidates are interviewed, tested, and screened to choose the most suitable person for a vacant post

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Recruitment Agency

A

A business that offers the service of recruiting applicants for vacant posts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Job Description

A

a detailed list of the key points about the job to be filled, stating all its key tasks and responsibilities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Person specification

A

a detailed list of the qualities, skills and qualifications that a successful applicant will need to have

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Application form

A

a set of questions answered by a job applicant to give a potential employer information about the applicant, such as educational background and work experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Curriculum Vitae (CV)

A

An itemized list of a person’s entire education, publications, accomplishments, notable projects, awards, honors, achievements, and professional experiences

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Resume

A

A formal document that a job applicant creates to itemize their qualifications for a position

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Reference

A

A recommendation from a business contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Assessment Center

A

A method that many organizations use to identify management potential and determine candidate’s suitability for higher functional positions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Internal recruitment

A

When an organization looks to fill jobs with their current employees, sourcing talent from other teams, departments, and job functions within a company - (typically done by promotion)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

External recruitment

A

Filling a job vacancy with an employee from outside the company, rather than promoting or transferring an existing employee from within - (typical employment + application process)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Employment Contract

A

A legally binding agreement between an employee and employer to define the working relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Redundancy

A

A form of dismissal that occurs when a job no longer exists or is not required anymore

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Dismissal

A

The act of removing or termination an employee’s job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Unfair dismissal

A

Where an employer terminates an employee’s contract without a fair reason to do so

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Employee morale

A

the attitude, satisfaction, and overall outlook of employees in a business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Employee Welfare

A

all the benefits and services that a company offers its employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Work-Life Balance

A

A method that helps employees balance their personal and professional lives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Equality Policy

A

A written doc that outlines a company’s commitment to treating all employees fairly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Diversity Policy
A fundamental policy critical to employee engagement
25
Training
A process that gives or increases the knowledge and skills of employees to help them perform their jobs effectively
26
Induction Training
The process of introducing new hires to their roles and the organization
27
On-the-job training
instruction for employees that takes place at work
28
Off-the-job training
takes you out of the workplace to learn about your job or industry
29
Multi-skilling
the practice of training employees to have a wide range of skills and knowledge
30
Employee Appraisal
a review of an employee's job performance and overall contribution to a company
31
Industrial action
a temporary show of dissatisfaction by employees ex: strikes, lockouts, boycotts
32
Collective bargaining
the process of negotiation between employers and a group of employees to determine the terms of employment
33
Trade union recognition
when an employer formally agrees to conduct negotiations on pay and working conditions with a trade union rather than bargain individually with each worker
34
Motivation
the internal and external factors that stimulate the desire in workers to be communally interested in, and committed to, doing a job well
35
Piece rate
payment to a worker for each unit produced
36
Self-actualization
a sense of self-fulfillment reached by feeling enriched and developed by what one has learned and achieved
37
Motivators (motivating factors)
aspects of a worker's job that can lead to positive job satisfaction, such as achievement, recognition, meaningful and interesting work, responsibility, and advancement at work
38
Hygiene factors
aspects of a worker's job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over-supervision by managers
39
Job enrichment
creating meaningful roles through feedback, encouragement, communication, and autonomy that aims to create a healthy work environment and employee work-life balance that intrinsically motivates employees
40
Time-based wage rate
payment to a worker made for each period of time worked
41
Salary
annual income that is usually paid on a monthly basis
42
Commission
a payment to a salesperson for each sale made
43
Bonus
a payment made in addition to the contracted wage or salary
44
Manager
the person responsible for setting objectives, organizing resources/motivating workers so that the objectives of the business are met
45
Laissez-faire management
management style; leaves much of decision making to the work first
46
Paternalistic management
a management style based on the manager is in a better position than the workers to know what is best for business
47
Democratic management
management style that encourages the active participation of workers in taking decisions
48
Autocratic Management
a management style; one manager takes all decisions with very little input from others
49
Management
the organization/coordination of activities in order to achieve the defined objectives of the business
50
Theory X
some managers believe that employees are lazy, fear-motivating, or in need of constant direction
51
Profit sharing
a bonus for employees based on the profit of the business, paid in a proportion of bonus salary
52
Share-ownership scheme
a scheme that gives employees shares in the company they work for or allows them to buy those shares at a discount
53
Fringe benefits
A form of pay for the performance of services. For example, you provide an employee with a fringe benefit when you allow the employee to use a business vehicle to commute to and from work e. g. Health insurance, Life insurance
54
Job redesign
The restructuring of a job to make the work more interesting, satisfying, and challenging
55
Development
the gaining of new or advanced skills and knowledge as well as opportunities to apply what is gained
56
Employee promotion
the advancement of an employee within a business to a higher level of responsibility and status
57
Employee status
the level of recognition offered by an employer to a worker on terms of pay, level of responsibility and benefits
58
Employee participation
active encouragement of employees to become involved in decision-making within an organization
59
Empowerment
the giving of skills, resources, authority and opportunity to employees so that they can take decisions and be accountable for their work
60
Quality Circle (QC)
a voluntary group of workers who meet regularly to discuss, and try to resolve, work-related problems and issues
61
Teamworking
production is organized so that groups of workers undertake complete units of work
62
Job rotation
a scheme that allows employees to switch from one job to another
63
Theory Y
People are self-motivated and enjoy the challenge of work

Business (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions