Advocacy Flashcards
What is advocacy?
An act of support and/or empowerment for a particular cause or policy.
What is empowerment?
To increase the degree of autonomy and self-determination in people and communities to enable them to represent their interest in a responsible and self-determined way, acting on their own authority.
What are the three levels of advocacy?
Micro - The individual
Mezzo - Institutional
Macro - Global
What is micro (The individual)?
Assist to engage in individual problem-solving. (Self)
What is mezzo (institutional)?
Negotiate the smaller system (Local community)
What is macro (global)?
Negotiate the larger system (state/federal)
What must CRPA first learn?
Good communication skills
Good communication skills allows the CRPA to?
-Develop a better rapport with the person in recovery
-Help the individual in recovery access services
-Build a better relationship with the person in recovery and their community
Increase society’s understanding of and willingness to help individuals in recovery
What are some general communication techniques?
Use a caring tone of voice and attitude
Be aware of your body language
Use plain language
Use non-shaming, open-ended questions
Avoid asking questions that can be answered with a simple yes or no
What is active listening?
A communication technique that requires the listener to fully concentrate, understand, respond and then remember what is being said
What are some techniques of active listening?
Keep the focus on the individual
Listen to the speakers body language
Set aside your own personal opinions, beliefs and/or biases
Be mindful of the person’s emotional state, and validate his/her feelings
Express empathy and interest in the person’s statements
What are some examples of listening blocks and barriers?
Comparing
Mind reading
Rehearsing
Filtering
Being right
Judging
Dreaming
Identifying
Sparring
Advising
What is person-centered care? (Carl rogers)
The ability to view a person with unconditional positive regard while working with the individual to meet their life goals
What is the term unconditional positive regard?
Believing an individual has the ability to change
What does nonjudgmental mean?
Accepting the individual for who they are and where they are in their recovery absent your own personal beliefs and misconception about where they should be
How to be non-judgmental?
Accept the individual for who they are, even with challenging behaviors
Be supportive at all times and never have an “I told you so” attitude.
Allow the individual to make their own choices about their recovery even if you disagree. Always remember to be open to different pathways of recovery.
Manage and keep private your own personal feelings of frustration, disagreement, etc.
What the CRPA should not do?
Don’t-
Order, direct or command the individual
Judge, criticize, or blame the individual
Lecture, preach, or forced individual to make a choice that you think is best
Ridicule, impose, guilt on, or shame the individual
Withhold options and information
For your solutions on the individual
What does applying these skills look like?
This approach looks like an embrace. It doesn’t have to be a physical hug, exemplifies the feeling of being embraced by someone just for being yourself.
What is the goal of empowerment?
Is to help the individual advocate for themselves
What is social determinants of health?
Social and economic factors that influence peoples health. These include living and working conditions that people experience every day that can positively or negatively affect one’s health
What are some of the social determinants of health?
Race
Gender
Class
Ethnicity
Place of residence
What is emotional support?
The CRPA, validates the persons feelings and normalizes the challenges of the recovery process
What is informational support?
The CRPA shares knowledge and information relevant to the individuals recovery needs.
Example- lived experience, resources to navigate different systems
What is instrumental support?
The CRPA provides concrete assistance to help the individual accomplish their task
example - help complete an insurance application help register/enroll in treatment
What is companionship support?
The CRPA shares experiences, hope, and strength.
What is motivational interviewing?
Techniques used to help an individual arrive at a decision about their current state of recovery and the steps they would like to take to achieve their life goals
What does OARS stand for?
Open ended questions
Affirmations
Reflections
Summary
What is open ended questions?
Ask questions that lead the individual to thinking through and providing more information.
What does affirmations mean?
Provide positive affirmations regarding client progress.
What is simple reflection?
To repeat/clarify client statements
What is amplified reflection?
To help the client find disagreement/disapproval in his/her own statement
What is summaries?
Summarize the discussion calling attention to important elements of the conversation.
What is the teach back method?
The teach back meth is a way to make sure the CRPA explains information clearly to the individual he/she is assisting. This helps ensure the individual has a clear understanding of their goals and how the CRPA will work to help them achieve identified goals.
It gives the individual an opportunity to explain, in their own words, their goals and expectations of services as agreed-upon with the CRPA.
The CPA is encouraged to ask the individual to explain back, using their own words.
What is sympathy?
The feeling that you care about, and are sorry about someone else’s trouble, grief, and or misfortune
What is empathy?
The feeling that you understand and share another person‘s experiences and emotions
