Advocacy Flashcards
What is advocacy?
An act of support and/or empowerment for a particular cause or policy.
What is empowerment?
To increase the degree of autonomy and self-determination in people and communities to enable them to represent their interest in a responsible and self-determined way, acting on their own authority.
What are the three levels of advocacy?
Micro - The individual
Mezzo - Institutional
Macro - Global
What is micro (The individual)?
Assist to engage in individual problem-solving. (Self)
What is mezzo (institutional)?
Negotiate the smaller system (Local community)
What is macro (global)?
Negotiate the larger system (state/federal)
What must CRPA first learn?
Good communication skills
Good communication skills allows the CRPA to?
-Develop a better rapport with the person in recovery
-Help the individual in recovery access services
-Build a better relationship with the person in recovery and their community
Increase society’s understanding of and willingness to help individuals in recovery
What are some general communication techniques?
Use a caring tone of voice and attitude
Be aware of your body language
Use plain language
Use non-shaming, open-ended questions
Avoid asking questions that can be answered with a simple yes or no
What is active listening?
A communication technique that requires the listener to fully concentrate, understand, respond and then remember what is being said
What are some techniques of active listening?
Keep the focus on the individual
Listen to the speakers body language
Set aside your own personal opinions, beliefs and/or biases
Be mindful of the person’s emotional state, and validate his/her feelings
Express empathy and interest in the person’s statements
What are some examples of listening blocks and barriers?
Comparing
Mind reading
Rehearsing
Filtering
Being right
Judging
Dreaming
Identifying
Sparring
Advising
What is person-centered care? (Carl rogers)
The ability to view a person with unconditional positive regard while working with the individual to meet their life goals
What is the term unconditional positive regard?
Believing an individual has the ability to change
What does nonjudgmental mean?
Accepting the individual for who they are and where they are in their recovery absent your own personal beliefs and misconception about where they should be