Advertising and Promotions Flashcards

1
Q

What is advertising?

A

It is the means of informing and influencing the general public to purchase products and services through visual or oral messages.

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2
Q

How can types of advertising be classified?

A
  • According to the level of penetration
  • According to the medium used
  • According to the geographical area
  • According to the target audience
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3
Q

Classification according to the level of penetration

A
  • Above the line
  • Below the line
  • Through the line
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4
Q

Classification according to the medium

A
  • Print advertising
  • Broadcast advertising
  • Outdoor advertising
  • Digital advertising
  • Product integration
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5
Q

Classification according to region

A
  • Local
  • National
  • International
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6
Q

Classification according to target audience

A
  • Consumer ads
  • Industrial ads
  • Professional ads
  • Trader ads
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7
Q

Elements of the promotional mix

A
  • Advertising
  • Personal selling
  • Sales promotion
  • Publicity
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8
Q

Definition of an advertising agency

A

An independent business organization whose role is to plan, prepare and execute advertising campaigns on behalf of its clients.

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9
Q

Criteria used when choosing an advertising agency

A
  • Price
  • Value
  • Chemistry
  • The agency
  • Present work
  • Present clients
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10
Q

What is an advertising campaign?

A

A series of advertisement messages with a similar message and theme that make up an integrated marketing communication.

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11
Q

Factors that influence the planning of an ad campaign

A
  • Advertising objectives
  • Advertising budget
  • Product features
  • Consumer characteristics
  • Media available
  • Identification of current problems
  • Government regulations
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12
Q

What is sales promotion?

A

Non-personal promotional efforts that are designed to have an immediate impact on sales for a short period of time.

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13
Q

Benefits of sales promotions

A
  • Attracts new customers
  • New product or service offerings
  • Helps to differentiate from competitors
  • Provides a source of information for consumers
  • Promotes long-term loyalty among customers.
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14
Q

Challenges of sales promotions

A
  • Conmen may take advantage
  • Is a short-term strategy
  • Turnover may be high, but not necessarily profits
  • Quality may be doubted
  • Needs a lot of planning
  • Legal issues with some types of promotions
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15
Q

What is personal selling?

A

It is the personal communication of information to prospects or customers with the aim of persuading them to purchase a product or service that will bring them benefits.

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16
Q

Advantages of personal selling

A
  • High customer attention
  • Adaptable
  • Interactivity
  • Message is customized
  • Opportunity to close the sale
17
Q

Disadvantages of personal selling

A
  • High cost
  • Labour intensive
  • Can only reach a limited number of consumers
  • Training salespeople takes a long time
18
Q

What is public relations?

A

Managing the flow of information between a company and its stakeholders.

19
Q

Roles of public relations

A
  • Counselling the management
  • Promoting goodwill
  • Promoting new products/services
  • Press relations
  • Corporate communications to stakeholders
20
Q

Types of PR

A
  • Media relations
  • Community relations
  • Consumer relations
  • Internal relations
  • Investor relations
21
Q

What is sponsorship

A

A strategy where a business promotes an event or organization led by another.

22
Q

Types of sponsorship

A
  • Financial sponsorship
  • In-kind sponsorship
  • Media sponsorship
  • Promotional partners
23
Q

Advantages of sponsorship

A
  • Boost brand awareness
  • Improve brand image
  • Connect more with customers
  • Increase sales
  • Stand out from competitors
24
Q

What is direct marketing

A

A promotional tool that informs consumers about a product or service without the use of an intermediary

25
Q

Features of direct marketing

A
  • Audience segmentation
  • Targeted messaging
  • Track of performance
  • No intermediary
  • Customer oriented
26
Q

Two areas for measuring advertising effectiveness

A

Communications effect
Sales effect

27
Q

Under communications effect, what are some of the pre-tests?

A
  • Portfolio testing
  • Consumer feedback method
  • Laboratory tests
28
Q

Under communications effect, what are some of the post-tests?

A
  • Memory tests
  • Persuasion tests
  • Inquiry tests
29
Q

How do you measure the sales effect?

A
  • Historical method
  • Experiments
30
Q

Advertising media definition

A

A channel of communication through which a message is transmitted to a group of target customers

31
Q

What are the three main types of media?

A
  • Paid media
  • Owned media
  • Earned media
32
Q

Interaction of law and ethics in advertising

A
  • Deceptive advertising
  • Comparative advertising
  • Advertising to children
  • Stereotyping
  • Exploitation
  • Cultural sensitivity