ADR Flashcards
1
Q
Negotiation:
A
Individual Solves issue directly, privately.
Faulty goods, nuisance, poor service
2
Q
Mediation:
A
Neutral 3rd Party attempts to solve dispute.
Business Contract Negotiation/Re-Negotiation. Marriage Counselling
3
Q
Conciliation:
A
Form of Mediation: 3rd Party suggests Compromise.
Access to goods and services to disabled person, discrimination, employment issues, family law matters.
4
Q
Arbitration:
A
3rd Marty makes decision based on hearing and evidence.
Package Holidays: Scott v Avery: Arbitration Obligation
Workplace rules, rights and practice
