ADR Flashcards

1
Q

ADR

A

Alternative dispute resolution

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2
Q

How can ADR be carried out?

A
  • face-to-face talking
  • writing
  • phone
  • email
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3
Q

Who can provide ADR?

A
  • Charities. Relate
  • Organisations. ACAS
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4
Q

ACAS meaning

A

Advisory, Conciliation and Arbitration Service

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5
Q

ACAS

A

An independent public body that receives funding from the government to provide free and impartial advice to employers, employees and their representatives

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6
Q

Mediation is often used in what kind of disputes?

A

Family or financial disputes

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7
Q

ADR must be attempted before what?

A

court proceedings

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8
Q

Where will parties be in mediation?

A

separate locations

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9
Q

Disadvantages of using a mediator/concilliator

A
  • points can be miscommunicated when parties must use a third party to communicate
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10
Q

What is a mediator?

A

A neutral person who acts as a facilitator without offering their opinion unless asked to do so

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11
Q

A neutral person who acts as a facilitator without offering their opinion unless asked to do so

A

Mediator

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12
Q

Parties must use the mediator to do what?

A

communicate points and opinions in order to reach a compromise

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13
Q

What will not work in a party’s favour?

A

If the case escalates to court and they have not followed the final decision

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14
Q

Concilliation

A
  • Similar process to mediation, but concilliator has a more active role
  • parties still have control over the situations and can withdraw at any time
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15
Q

Why does a concilliator have a more active role than a mediator?

A

Allowed to engage in discussions and suggest grounds for compromise

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