administrative office procedures Flashcards
price driven
finding the least expensive rates when booking travel plans
schedule driven
making reservations for specific days and times regardless of the price
unrestricted fare
an airfare which is more expensive, this type of fare has some flexibility and may allow for some changes
layover
the period of time when a traveler waits for a travel connection. This period of time can last overnight
reciprocal participating business
points earned on a rewards club can be applied to services offered by a reciprocal business such as hotel air line or car rental
upgraded rooms
rewards members may receive free room upgrades to a suite
Iterary
a written travel agenda
Global positioning system(GPS)
a system used to help travelers hotel routes and restarurants
seminar
a presentation or seminar sent over the internet
voice over internet protocal
a technology which allows companies to make phone calls over the internet instead of over traditional phone lines
trip to do list
a tool used to manage the various steps in planning a business trip
Electronic e ticket
a paperless ticket guaranteed when you make
flight arrangements through an airline website or travel website
boarding pass
documentation which allows a traveler to get passed airport checkpoints
leg
one segment of a journey usually referring to an air itinerary such as an outbound leg or return leg
Corporate rate
discounted company room rate offered to employees
