Administrative Concepts Flashcards
What are 3 types of management styles?
Autocratic
Democratic
Laissez-faire
What is “Autocratic”?
Decisions are made at the top of the organization
What is “Democratic”?
Decisions are made at all level.
What is “Laissez-Faire”?
No management style
Allows employees to do what ever.
What are examples of “Mission Statements”?
Organizations characteristics
Program Goals
Blueprint
What are examples of “Strategic Planning”?
Organization decision making process
Long Term Planning
Completed every 5 years
What are examples of “Operational Planning”?
Short term planning
Every 2 years
What is a “Broad statement of expected actions & no detailed explanations”?
Policy
What is “Incremental steps & direct organization tasks”?
Processes
What is “Specific directions for programs”?
Procedure
What does “WOTS UP” stand for?
Weakness Opportunity Threats Strengths Underlying Planning
What does “WOTS UP” for?
Technique to facilitate planning and improvements.
What does “SWOT” stand for?
Strength
Weakness
Opportunities
Threats
What is “SWOT” for?
Strength
Weakness
Opportunties
Threats
What term identifies the responsibilities for which a new employee is held accountable?
Job description
Planning tool used in service and capital developments. It describes the minimum support services, workforce and other requirements for the safe delivery of clinical services.
Role Delinination
What written statement defines an organization philosophy, purposes, and characteristics?
Mission Statement
What procedure determines an organization priorities and identified desires?
Needs assessment
What name is given to individuals who are unsupportative of a program or plan and untrustworthy?
Adversaries
What is the difference between the current status and which is desired?
Needs
What type of organizational chart accounts for services and functions?
Matrix
What legal doctrine says that an employer may be responsible for negligence caused by their employees?
Doctrine of Respondeat Superior
What are threee types of leadership roles of any administrator?
Interpersonal
Informational
Decisional
What types of organization chart delineates specific job task?
Function oriented
Which management style is defined as absence of leadership?
Anarchy
What type of organizational culture is characterized by a consensus, teamwork atmosphere?
Personalistic
Which industrial studies were associated with Elton Mayo?
Hawthorne Studies
HIPAA is noted for protecting a patients?
Privacy
Who’s need are paramount in total quality?
Clients
What specific statement define how an organization intends to accomplish a specific goal?
Objective
What is the process of placing value on the work that an employee completes?
Performance evaluation
What group pf agreed-upon procedures are accumulated and used to define specific operations?
Standard operating procedures
What type of planning is used to critically examine an organization and bring about improvement?
Strategic planning
What concise statement describes the ideal state of an organization?
Vision Statement
What occurs when interests of one individual/group is in competition with another?
Conflict of interest
