Admin SOP - Flashcards

1
Q

Issues that may be considered a grievance will be addressed according to __________________________

A

the current Collective Bargaining Agreement

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2
Q

Department according to ______________________

A

Human Resources

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3
Q

The West Palm Beach Fire Rescue Department encourages personnel to participate in educational activities which are designed to improve and enhance their job knowledge, skills, and abilities while meeting State and departmental licensing requirements. Personnel will submit the following documents to the Chief of EMS Administrative Assistant:

A
  1. Diploma or Certificate of formal paramedic training completion.
  2. State Exam Grade Sheet.
  3. State of Florida Paramedic license.
  4. ACLS Card
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4
Q

If we have a widespread contagion outbreak in a facility which might impact our health care resources, the shift Battalion Chief shall do the following:

A
  1. call the Health Department and allow them to investigate.
  2. Notify the Chief of EMS who will contact the Facility Emergency Manager and inform him/her of the situation.
  3. If the occupancy has a Medical Director, contact him/her to discuss the emergency plan.
  4. When resources become low, the Facility Emergency Manager will contact the County Emergency operations Center (EOC) and arrange for aid.
  5. Keep Chief Officers apprised of the situation at every stage.
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5
Q

A _________ is a structured discussion of the incident that enables people to express their feelings and emotions in a confidential, non-threatening atmosphere.

A

debriefing

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6
Q

Typically, debriefings occur __________ hours after a critical incident has occurred.

A

24 to 72

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7
Q

A ________ is an on-scene assessment by a Company Officer of personnel exposed to a critical incident. The company officer will report to Command and coordinate all actions through him/her.

A

defusing

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8
Q

A _____________ is designed to limit exposure of on-scene personnel to the critical incident and assess the need for a formal debriefing.

A

defusing

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9
Q

Any request for activation of the CISM team shall go through

A

Palm Beach County Fire Rescue Dispatch.

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10
Q

The ________ ________ should notify dispatch that the CISM team activation is necessary.

A

shift Battalion Chief

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11
Q

The CISM Team can be activated by the or the by calling Palm Beach County dispatch 561-712-6550.

A

Battalion Chief Department CISM Coordinator

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12
Q

The CISM Coordinator will be notified if any of the following situations/incidents occurs: 7 things

A
  1. Death or serious injury to Department Personnel or family
  2. Death or serious injury to children
  3. Fire Fatality
  4. Mass Casualty Incidents
  5. Incidents of Long duration
  6. As deemed necessary by the on-duty Battalion Chief 7. Major vehicle crash involving Department apparatus
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13
Q

When the notification is made to the Fire Chief or his/her designee and/or CISM Coordinator the following information must be provided. 4 things

A

following information must be provided. 4 things”

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14
Q

The defusing should occur after the incident and in a location that is quiet and comfortable.

A

1-3 hours

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15
Q

On ________ , ECG monitors shall be synchronized with the appropriate date and time.

A

Fridays

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16
Q

are found with keys and/or locks, the will be notified.

A

EMS Captain

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17
Q

compartment. Federal law mandates that controlled substances be stored under lock and key.

A

Three units Morphine Sulfate (MS), five units Versed, three units Fentanyl, three units Ativan

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18
Q

The log is required for documentation whenever any controlled substance is used. Who has authorized access?

A
  1. Company Officers or assigned step-ups.
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19
Q

the _________________ , _________________ shall be notified immediately through the chain of command.

A

EMS Captain

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20
Q

The EMS Captain shall: 6 things

A
  1. Instruct the crew not to touch anything further, either on or in the vehicle and/or drug box,
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21
Q

on file in the EMS office at all times.

A

Medical Director

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22
Q

Unused, out of date containers of controlled substances shall not be disposed of, and shall be returned to the EMS Captain for proper disposal by the and

A

Chief of EMS

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23
Q

Once hospital personnel determine that a patient with a communicable disease which meets current Ryan White criteria has been transported to their facility via West Palm Beach Fire Rescue Department, either the ________ or ________ will contact the ________, and the ________

A

Designated Infectious Control Officer (DICO)

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24
Q

Once hospital personnel determine that a patient with a communicable disease which meets current Ryan White criteria has been transported to their facility via West Palm Beach Fire Rescue Department, either the Designated Infectious Control Officer (DICO) or Hospital Infection Control Nurse will contact the shift Battalion Chief, and the Chief of EMS Once contacted, the shift Battalion Chief shall:

A
  1. Research the call, determine the personnel involved, and contact those exposed.
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25
Q

Infectious Control Officer (DICO) as soon as possible.

A

(eyes, 15 minutes)

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26
Q

( how long max ?) and then should be scrubbed.

A

soap and water

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27
Q

the medications and exchange with a Rescue unit at least _________________ prior to expiration.

A

3 months

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28
Q

maintain the patient compartment to no more than ___________________

A

36 degree F

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29
Q

classes will be limited to ___ paramedics per session.

A

25

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30
Q

attend and must re-schedule for another training session if required.

A

30

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31
Q

paramedic and passed with an .

A

80%

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32
Q

of_______________. At the end of ________________ on ___________the list will be zeroed out. On ___________ the next _____________cycle will begin.

A

three years

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33
Q

the event.

A

on duty the day following the event

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34
Q

Any Live Fire training, training in drill towers over 3 stories and any training at a certified training academy. Example, high rise training at fire station #2 training tower will be considered facility training.

A

Facility Training:

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35
Q

Facility Training Any Live Fire training, training in drill towers over __ stories and any training at ______________.

A

3

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36
Q

Qualifications.

A

80 hours (or certification)

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37
Q

ISO Requirements Company Training -

A

192 hrs. (Everyone)

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38
Q

ISO Requirements Facility Training -

A

18 hrs. (Everyone)

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39
Q

ISO Requirements Hazmat Training -

A

6 hrs. (Everyon

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40
Q

ISO Requirements Officer Training -

A

12 hrs. (Officers only)

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41
Q

ISO Requirements Driver Training -

A

12 hrs. (Drivers Only)

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42
Q

FF Rank Training - ___________hrs. = Company + Facility + Hazmat

A

216 hrs

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43
Q

Officer Rank - ___________ hrs. = Company + Facility + Hazmat + Officer

A

228

44
Q

Driver Rank - ___________hrs. = Company + Facility + Hazmat + Officer

A

228

45
Q

Company Training: Training that is cognitive in nature and is conducted at the fire station, including training using streets, buildings, and open areas, ___ hours per company member per month. This training is either supervised or taught by the Company Officer.

A

16

46
Q

Officer Training: Training to prepare or improve personnel performance for a role in the Company Officer or Chief Officer positions. Officer training on or off duty shall be_____ at years end. Morning “Passdown” can give___ hour per shift which will max out Officer training in ___ .

A

12 hrs

47
Q

Company-level training includes:

A

daily

48
Q

____________________ are responsible for entering the student rosters as a recorded completion into Target Solutions for all company-level training.

A

Company Officers

49
Q

is accomplished and documented on a __________basis.

A

monthly

50
Q

Priority 1 items can only be cancelled due to ___________________…. Examples include:

A

an extreme emergency event

51
Q

Priority 2 items can be cancelled due to .

A

high call volume

52
Q

Priority 3 items are the first to be cancelled based on

A

more than three (3) units O.O.S.

53
Q

Classes will be conducted by the Training Division as the need arises. All members assigned shall attend and actively participate. Personnel may be excused by 4 things

A

the Fire Chief, Training Chief or the authority clearly specified in the related memorandum, bulletin or

54
Q

HIGH RISK training examples include:

A

Any training which will include below or above-ground operations, confined spaces and trenches, smoke, fire or environments that could be interpreted as Immediately

55
Q

MEDIUM RISK training examples include:

A

Any training that has a potential to cause injury, requires the use of any machinery or tools (K-12, chain saw or other mechanized equipment) that can cause injury if not handled

56
Q

LOW RISK training examples include:

A

Training that is classroom based, cognitive in nature, EMS, driver training, scenario based, etc. (Low potential for injuries)

57
Q

All HIGH RISK training requires:

A
  1. The use of the Incident Command System (ICS).
58
Q

All MEDIUM RISK training requires:

A
  1. The use of the Incident Command System (ICS).
59
Q

All LOW RISK training requires:

A
  1. Approval from a shift Battalion Chief.
60
Q

etc.

A

during each shift

61
Q

Individuals wishing to use the materials for study purposes will get permission from their Company Officer. Company Officers will ensure that all study materials are returned change as they will be held responsible for missing items.

A

prior to shift

62
Q

For officer specific training select and select appropriate objectives.

A

Officer Training 1021

63
Q

For Driver specific training select and select appropriate objective.

A

Driver NFPA 1002

64
Q

The types of education personnel are eligible for is divided into two categories:

A

a. Education reimbursement

65
Q

All college level (education) courses must be completed with a grade of or better to be eligible for reimbursement.

A

C

66
Q

All Personnel shall complete __________________ Declaration of the Higher Education Assistance form(s) and return by April 1st in order to receive reimbursement.

A

Part 1 and 1A

67
Q

Education reimbursement is limited to a maximum of ___________________… per ___________________… and paid at the actual cost of the course, with a maximum cost equal to ____________________… charged by.

A

twelve (12) semester hours

68
Q

A maximum of per year is provided for the reimbursement of the costs of books, materials, and fees; and for study materials for employees taking promotional test(s).

A

-$250

69
Q
  1. Submission of _________________ 4. Submission of _________________
A

32, 2ACLS, HIV and Blood borne pathogen

70
Q

fees for authorized personnel.

A

June 30th

71
Q

All personnel are required by State rules and regulations to carry, on their person, the current _________________ cards and any _________________ cards.

A

EMT/Paramedic certification

72
Q

Officers at any time on Target Solutions.

A

month

73
Q

and arrange for the return of items. The shall be notified and items shall be delivered to his/her control.

A

EMS Captain

74
Q

following:

A
  1. Orient the student to the pre-hospital policies, procedures, and equipment specific to
75
Q

ii. For any procedure performed, both the student and the preceptor shall verify the procedure site and equipment to be used are correct for the patient. Any medication errors and critical patient care issues related to the student will be immediately reported to the ______________ , the ______________ , and the______________ .

A

EMS Captain

76
Q

During the student’s first shift, provide the student with an orientation to the unit, which includes:

A

a. Chain of command

77
Q

paramedic students Special policies, procedures, or regulations, especially those which will affect the student’s activities. Examples would include: 8 things

A

i. Procedures for responding to calls, including procedures for use of seat belts in the units and for unrestrained movement in the patient compartment when delivering patient care.

78
Q

This time may be accumulated between the hours of ____________ and ____________hours, or ____________________________. They must wear his/her school shirt which identifies them as a Paramedic Student.

A

10 hours

79
Q

.

A

two personnel

80
Q

If the death is fire related, the __________________will be notified using the radio signal “__________” and he/she will notify the _______________

A

Battalion Chief

81
Q

In cases of decomposed bodies or obvious death, no EKG or physical exam needs to be performed. Exercise good judgment in this regard, and be sure to properly document in the report. Include the investigating Law Enforcement Officer’s ______ and ______ .

A

name

82
Q

In cases of child abuse, personnel should adhere to the following procedure: 5 THINGS

A
  1. Always transport first if the situation is emergent.
83
Q

Child abuse: Complete your medical report and include full documentation of all facts surrounding the case. This should include the name and position of the ________________, the________________, the ____________________and the _________________at the Abuse Registry.

A

hospital official notified

84
Q

In cases of abuse/neglect of the elderly or handicapped, personnel shall adhere to the following procedures:

A
  1. When a patient has been physically abused, request law enforcement and wait until they arrive, keeping the crews’ safety in mind.
85
Q
  1. When it appears that a patient cannot physically care for themselves, as evidenced by repeated calls for EMS assistance with activities of daily living, the following should be done:
A

a. Transport first, if appropriate.

86
Q

The order to recall personnel will only be made by the following in rank order:

A

a. Fire Chief

87
Q

Rosters for the next duty day are expected to be completed between _______________. to ensure timely resolution to any issues.

A

0800 hrs. and 2000 hrs

88
Q

Personal calls should be limited to five _____ minutes in duration and shall not interfere with Fire Rescue business.

A

-5

89
Q

Prior to the morning meeting, or as soon as possible, the Company Officer shall check the following:

A
  1. Telestaff for the department roster
90
Q

NetViewer login completed by hrs.

A

830

91
Q

Fire House login completed by hrs.

A

830

92
Q

Company Officers should _______ survey their territories in the evening to note special problems and any conditions which may affect operations during the evening NOTE: Problems found should be turned over to the __________…

A

regularly

93
Q

Beds may be occupied after daily assignments are completed, from ___________hrs.

A

2000 hrs. to 0700

94
Q

The Company Officer can authorize deviation from these hours at their discretion. All personnel will be ready to end their shift by _________.

A

0730 hrs

95
Q

Only department personnel are permitted to be on station grounds after hrs. unless approval has been granted by the shift Battalion Chief.

A

2000

96
Q

station when personnel are not present.

A

one (1) hour

97
Q

Apparatus/vehicle oil, water and fuel levels will be checked _____ . All apparatus/vehicle fuel tanks will be maintained at or above the ¾ level.

A

daily

98
Q

Sunday Weekly maintenance

A
  1. Daily Station and Apparatus Maintenance/Inventory.
99
Q

Monday Weekly maintenance

A
  1. Daily Station and Apparatus Maintenance/Inventory.
100
Q

Saturday Weekly maintenance

A
  1. Daily Apparatus Maintenance/Inventory.
101
Q

Station Managers will be assigned to each station by

A

Administration.

102
Q

Station Officers will be appointed to be the Station Manager of their assigned station and will report directly to the

A

Assistant Chief of Administration.

103
Q

Station Managers will review all SRN’s for their assigned station a minimum of (frequency?0. Coordinate with the Assistant Chief of Administration for updates on the status of such SRN’s.

A

once per shift

104
Q

Company Officers shall plan daily activities in accordance with the following order of priorities:

A
  1. Emergency calls.
105
Q

Prior to the end of shift Company Officers shall:

A

Ensure that all NFIRS Activities, and Training records have been properly entered.