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Salesforce.com > Admin Certification (ADM201) > Flashcards

Admin Certification (ADM201) Flashcards

1
Q

Which of these is NOT a Standard SalesForce.com Profile?

A. Marketing User
B. Sales User
C. Contract Manager
D. Solution Manager

A

B

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2
Q

Which of the following is true that can cause data loss when an existing custom field is changed?

A) Changing to or from type Date or Date/Time
B) Changing to Number from any other type
C) Changing to one Currency from any other currency type
D) Changing to number from Percent
E) Both A & B
F) Both B & D

A

E

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3
Q

When does Inline editing updates the field?

A) When the field is saved/updated
B) When the record is saved/updated
C) When the return key is pressed
D) All of the Above

A

B

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4
Q

Dashboards can be created by using Standard Reports as Source Reports?

A) True
B) False

A

B

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5
Q

Which tool should be used to Import more then 65000 records in Salesforce.com?

A) SFDC Import Wizard
B) Data Loader

A

B

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6
Q

Which of the following is NOT a Standard Salesforce.com Functionality?

A) Email to Lead
B) Email to Case
C) Web to Lead
D) Web to Case

A

A

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7
Q

Which of the following is Not a Mandatory Field while creating a User Record?

A) Profile
B) Role
C) Alias
D) Community Nickname

A

B

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8
Q

A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?

A) User is automatically Logged Out
B) User keeps working continuously without any issues
C) User is asked in a Popup window if he would like to extend his session
D) User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.

A

D

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9
Q

What is the Impact on a User if the Organization level Locale Changes?

A) The default Locale of the user is also set to the new Organization Level locale
B) The User is asked for a Choice; if he would like to choose New Organization Locale or his own Locale
C) No Impact on the User as he keeps using his own default Locale
D) From a new session, user will see everything in the New Organization Locale

A

C

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10
Q

API’s are not available for use in which Salesforce.com edition?

A) Developer Edition
B) Professional edition
C) Enterprise Edition
D) Unlimited edition

A

B

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11
Q

What is Salesforce? ( Select the Incorrect option)

A) Sales Force Automation
B) Marketing Automation
C) Campaign Management
D) Customer Support Management

A

C

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12
Q

Users can be restricted to view a particular field in views, searches and reports by hiding the field at?

A) Field Level Security
B) Page Layout
C) User Profile
D) None of the Above

A

A

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13
Q

What is the number of values allowed in dependent picklist?

A) 5
B) 10
C) 100
D) 300

A

D

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14
Q

Partners Portal: User log-in to web portal rather than through salesforce.com portal?

A) True
B) False

A

A

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15
Q

Field-level security cannot be used to make a field required.

A) True
B) False

A

A

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16
Q

Calendar and Task activities are both tasks and scheduled calendar events?

A) True
B) False

A

A

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17
Q

A custom multi-select picklist can be a controlling field for a dependent field?

A) True
B) False

A

B

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18
Q

Record types are used to implement custom business processes by associating them to specific:

A) Records
B) Accounts
C) Page Layouts
D) Campaigns

A

C

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19
Q

On Lead Conversion, a Lead Object Custom field can not be mapped to Which Object custom field?

A) Account
B) Contacts
C) Case
D) Opportunity

A

C

20
Q

Which of the following is not a component of a profile?

A) Roles
B) Record Type
C) Field Level Security
D) Page Layout

A

A

21
Q

You can map a custom lead field to only one of the following objects at a single instance. (Select the best combination)
I. Account
II. Contacts
III. Cases
IV. Opportunities

A) I & II
B) I, II & III
C) II, III & IV
D) I, II & IV

A

D

22
Q

List view can? (Select the best combination)

I. Be enabled and disabled by individual users
II. Print up to 1000 records in print view
III.Print list can be exported to excel
IV. Show up to 2000 records in the record count display

A) I & II
B) II & III
C) II & IV
D) I & IV

A

C

23
Q

What statement is true regarding a custom field formula ?

A) 4000 character is the limit on the compiled size of the formula
B) Can contain formulas upto 4000 character
C) Formula can reference themselves
D) Not reference standard, custom, or other objects

A

A

24
Q

You can map a custom lead field to only one of the following objects at a single instance (Select the incorrect option)?

A) Account
B) Contacts
C) Opportunities
D) Cases

A

D

25
Q

A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same?

A) True
B) False

A

A

26
Q

Which Workflow evaluation Criteria cannot be used for Time Dependent Workflows?

A. When a record is created, or when a record is edited and did not previously meet the rule criteria
B. Only when a record is created
C. Every time a record is created or edited
D. All 3 criteria’s can be used

A

C

27
Q

Which Feature is not available in Salesforce.com ?

A. Profile based Login Hours
B. Profile based Login IP Ranges
C. Organization based Login Hours
D. Organization based Login IP ranges

A

C

28
Q

For how many days deleted records are kept in the Recycle Bin?

A. 15
B. 30
C. 45
D. 60

A

B

29
Q

Which of the following is the best way to make the Field Mandatory for everyone?

A. Page Layout
B. Validation Rule
C. Roles & Profiles
D. Field Level Security

A

D

30
Q

Which of the following is not a Standard Salesforce.com Application?

A. Service
B. Sales
C. Call Center
D. Community
E. Marketing

A

A

31
Q

Which of the field types cannot be used as an External Id?

A. Text Field
B. Number Field
C. Picklist Field
D. Email Id Field

A

C

32
Q

Which of the following cannot be on the controlling side of the Dependent Picklist?

A. Checkbox
B. Custom Picklist
C. Satndard Picklist
D. Multi Select Picklist

A

D

33
Q

Do Validation rules get enforced on the Lead Conversion?

A. Yes
B. No

A

B

34
Q

On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?

A. Blank
B. Today ()
C. Last Day of Current Quarter
D. Last Day of Current Month
E. Last Day of Current Year

A

C

35
Q

Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?

A. Customize Application
B. View Setup and Configuration
C. View All Data
D. Modify All Data
E. None of the Above

A

D

36
Q

Can an administrator change the profile settings of the Standard Solution Manager profile?

A. Yes
B. No
C. Depends on the Setting of the Administrator profile

A

B

37
Q

Queues cannot be created on which Object in salesforce.com?

A. Lead
B. Case
C. Account
D. Custom Object

A

C

38
Q

Which of the following is not a valid business process in Salesforce.com?

A. Sales Processes
B. Marketing Process
C. Lead Processes
D. Support Processes
E. Solution Processes

A

B

39
Q

What is the significance of Primary Master – Detail Relationship in a Junction Object?

A. Look and Feel is inherited from Primary Master Object
B. Record Ownership is inherited from Primary Master Object
C. No such Significance
D. Both A & B

A

D

40
Q

Can the User Records be permanently deleted from the Salesforce.com?

A. Yes
B. No
C. Depends on Profile Settings of the Administrator
D. User Records can be archived so that they are available on request

A

B

41
Q

Which of the following objects cannot be imported via the Salesforce.com Import Wizard?

A. Leads
B. Accounts
C. Opportunities
D. Solutions

A

C

42
Q

Salesforce.com record Id’s are Identical in?

A. Production and Config Only Sandbox
B. Production and Developer Sandbox
C. Production and Full Copy Sandbox
D. Record Id’s are always different in different environment

A

C

43
Q

A custom field is made Read only from the Field level security and Required from Page layout. The Field will be

A. Read Only for the User
B. Required for the User
C. Throws an error and don’t allow to make Read only field Mandatory from page layout
D. User is given a choice in a pop up window

A

A

44
Q

Which of the following is not a Roll Up summary field operation?

A. SUM
B. MAX
C. MIN
D. Count
E. Average

A

E

45
Q

How many fields can be enabled for tracking on a custom Object?

A. 10
B. 20
C. 30
D. 40
E. None of the Above

A

B

46
Q
A

Salesforce.com (2 decks)

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