Admin 201 Flashcards
Inline editing updates the field when A. The field is saved/updated B. When the record is saved/updated C. When the return key is pressed D. None of the above
B. When the record is saved/updated
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
A. True
B. False
A. True
Which of the following are not standard objects? A. Opportunities B. Solutions C. Job Applicants D. Accounts E. Campaigns
C. Job Applicants
Which of the following are part of the Service Cloud offering? A. Opportunities B. Knowledge C. Entitlements D. Campaigns E. Quotes
B. Knowledge
C. Entitlement
Locale settings control how users view date formats, time formats and number formats.
A. True
B. False
A. True
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
A. True
B. False
B. False
If your company’s fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.
A. True
B. False
B. False
In order to enable multi-currency feature in Salesforce, you must
A. Contact Salesforce.com
B. Check the Enable Multi-currency checkbox in your Chatter profile
C. Operate your business in at least two different countries
D. You cannot enable this feature once you’ve implemented Salesforce.
A. Contact Salesforce.com
Which feature effectively allows you to "lock" the converted amount on closed opportunities? A. Locale B. Company Profile C. Multi-currency D. Advanced Currency Management E. None of the above
D. Advanced Currency Management
User interface settings are global settings and apply to all users of an org.
A. True
B. False
A. True
Which of the following are true about List Views?
A. Save list views for future use.
B. Specify which groups of users have access to the list view.
C. Print list views.
D. Follow records and view related Chatter posts.
E. Export List View data to Excel
F. All of the above
A. Save list views for future use.
B. Specify which groups of users have access to the list view.
C. Print list views.
D. Follow records and view related Chatter posts.
A \_\_\_\_\_\_\_\_\_ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do. A. Role B. Chatter feed C. Profile D. Company Profile
C. Profile
Which of the following is not a standard Profile? A. System Administrator B. Read only C. Marketing Director D. Partner Portal User E. Standard Administrator
C. Marketing Director
D. Partner Portal User
E. Standard Administrator
A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
A. True
B. False
B. False
Standard profile permissions cannot be edited.
A. True
B. False
A. True
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).
A. True
B. False
A. True
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
A. Delete their user record
B. De-activate their user record
C. Delete any accounts or contacts owned by that user
D. None of the above
B. De-activate their user record
An active user record consumes a license.
A. True
B. False
A. True
A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.
A. True
B. False
A. True
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Choose all that apply.)
A. The Login History related list on the user’s record
B. The user’s profile
C. Manage Users | Login History
D. Call salesforce.com Support
A. The Login History related list on the user’s record
C. Manage Users | Login History
What should a system administrator use to disable an application for a group of users? A. Sharing Rules B. Web tabs C. Page layouts D. Profiles E. Roles
D. Profiles
To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in: A. The user record B. The user's profile record C. Network settings D. The role hierarchy E. None of the above
B. The user’s profile record
If a user tries to login outside the IP range specified in their profile, the result will be.
A. They will be logged in as normal
B. They will have to reset their password
C. They will be prompted to activate their computer
D. They will be denied access
E. None of the above
D. They will be denied access
When a user logs in the first time to Salesforce, the following takes place (Choose all that apply.)
A. A cookie is placed in the browser
B. Pop ups are automatically disabled
C. Their IP address is added to a trusted list
D. They are prompted to answer a security question
A. A cookie is placed in the browser
C. Their IP address is added to a trusted list