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ADM 201 > ADM 201 > Flashcards

ADM 201 Flashcards

1
Q

A checkbox can be the controlling field to a dependent picklist.

A. True
B. False

A

A. True

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2
Q

System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).

A. True
B. False

A

A. True

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3
Q

A user with a Chatter Free User Profile has access to records such as Accounts and Contacts.

A. True
B. False

A

B. False

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4
Q

Will two different users get the same search results on searching for a common keyword?

A. Yes
B. No

A

B. No

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5
Q

Queues can be made up of the following:

A. Users
B. Public Groups
C. Roles
D. Profiles
E. External Chatter Users
A

A. Users
B. Public Groups
C. Roles

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6
Q

Sales Reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?

A. Notify the product manager using opportunity update reminders
B. Use similar opportunities to show opportunities related to the product manager.
C. Enable Account Teams and allow users to add the product manager
D. Enable Opportunity Teams and allow users to add the product manager.

A

D. Enable opportunity teams and allow users to add the product manager.

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7
Q

Criteria based sharing rules allow administrators to share records based on field values rather than record ownership.

A. True
B. False

A

A. True

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8
Q

In order to update records using the Data Loader, what field must be present in the csv file?

A. Owner
B. Salesforce ID
C. Record Owner
D. Object Name

A

B. Salesforce ID

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9
Q

Standard profile permissions cannot be edited.

A. True
B. False

A

A. True

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10
Q

Who can invite Chatter customers into a Chatter Group?

A. The system admin
B. Group Owner
C. All Chatter Users
D. None of the above

A

A. The system admin

B. Group Owner

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11
Q

The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden. How will the field appear to the user?

A. The field will be hidden from the user
B. The field will be read only
C. The field will be visible and editable to the user
D. None of the above

A

A. The field will be hidden from the user

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12
Q

If a lead is converted without a value in the Company field, what happens?

A. A business account is created
B. A person account is created
C. You will be prompted to decide whether to createa person or a business account
D. Nothing

A

If person accounts have been enabled, the answer is B (A person account will be created) If they are not enabled, then the user will receive an error.

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13
Q

The system administrator needs to ensure that all Leads coming from the website are assigned a Website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson, and that all other leads are assigned to Phil Smith. The system administrator will:

A. Create 3 assignment rules
B. Create 1 assignment rule with multiple criteria entries
C. Create an assignment rule and 2 workflow rules
D. Use workflow rules to accomplish this.

A

B. Create 1 assignment rule with multiple criteria entries

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14
Q

Which of the following are true about formula fields?

A. They are read only
B. They will not display on record edit pages
C. They will not display on record detail pages
D. They are not searchable
E. They will not display on reports

A

A. They are read only
B. They will not display on record edit pages
D. They are not searchable

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15
Q

Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.

A. True
B. False

A

A. True

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16
Q

When a lead is converted, an Account, Contact, and ____ are created:

A. Lead
B. Case
C. Campaign
D. Opportunity

A

D. Opportunity

17
Q

To prevent a user from logging into the Salesforce org outside normal business hours, the System Admin would do this in:

A. The user record
B. The user's profile record
C. Network Settings
D. The Role Hierarchy
E. None of the above
A

B. The user’s profile record

18
Q

Folders are used to organize the following (choose all that apply):

A. Dashboards
B. Reports
C. Documents
D. Email Templates
E. All the Above
F. None of the Above
A

E. All the above

19
Q

Which of the following are not standard objects:

A. Opportunities
B. Solutions
C. Job Applicants
D. Accounts
E. Campaigns
A

C. Job Applicants

20
Q

Who can manually share records?

A. The record owner
B. The record owner's manager
C. The record owner's manager's manager
D. The system administrator
E. All of the above 
F. None of the above
A

E. All of the above

ADM 201 (1 decks)

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