Additional Flashcards
Which of the following is a key ethical principle in patient advocacy?
A) Advocacy for only certain patient populations
B) Non-maleficence
C) Limiting patient autonomy
D) Disregarding patient confidentiality
B) Non-maleficence
If a patient refuses a treatment that their healthcare provider recommends, what is the most appropriate action for a patient advocate?
A) Convince the patient to accept the treatment
B) Respect the patient’s decision and ensure it is documented
C) Report the patient to the healthcare provider’s superior
D) Ignore the patient’s wishes and support the healthcare provider
B) Respect the patient’s decision and ensure it is documented
Which method is most effective for ensuring that a patient with limited health literacy understands their medical condition?
A) Provide detailed medical journals for them to read
B) Use plain language and visual aids
C) Have the patient sign documents without explanation
D) Allow the patient to figure out the information on their own
B) Use plain language and visual aids
The teach-back method is used to:
A) Test the patient’s knowledge on medical procedures
B) Ensure that the patient understands the information by asking them to repeat it in their own words
C) Have the patient teach others about their condition
D) Allow the healthcare provider to repeat their instructions multiple times
B) Ensure that the patient understands the information by asking them to repeat it in their own words
What is the primary role of a patient advocate in navigating the healthcare system?
A) To diagnose the patient’s condition
B) To provide legal representation in medical malpractice cases
C) To assist patients in accessing appropriate care and understanding their healthcare options
D) To manage the patient’s finances
C) To assist patients in accessing appropriate care and understanding their healthcare options
When helping a patient understand their health insurance, a patient advocate should:
A) Avoid explaining complex terms to the patient
B) Provide the patient with legal advice
C) Help the patient understand their coverage, including what is and isn’t covered
D) Ignore the patient’s financial concerns
C) Help the patient understand their coverage, including what is and isn’t covered
HIPAA primarily protects which aspect of patient rights?
A) The right to refuse treatment
B) The right to access affordable healthcare
C) The right to privacy and confidentiality of health information
D) The right to receive pain management
C) The right to privacy and confidentiality of health information
Which of the following is a correct action for a patient advocate when a patient requests access to their medical records?
A) Deny the request to protect the healthcare provider’s interests
B) Assist the patient in submitting a formal request to access their records
C) Inform the patient that they are not allowed to see their own records
D) Change the records before providing them to the patient
B) Assist the patient in submitting a formal request to access their records
Why is cultural competency important in patient advocacy?
A) To ensure that the healthcare provider’s cultural background is respected
B) To make sure that all patients receive identical care regardless of their background
C) To provide care that is respectful of and responsive to the cultural needs of the patient
D) To encourage patients to adopt the advocate’s cultural beliefs
C) To provide care that is respectful of and responsive to the cultural needs of the patient
If a patient’s cultural beliefs conflict with a recommended medical treatment, the advocate should:
A) Disregard the patient’s cultural beliefs and insist on the treatment
B) Support the patient in making an informed decision that respects their cultural beliefs
C) Convince the patient that their beliefs are wrong
D) Remove the patient from the healthcare provider’s care
B) Support the patient in making an informed decision that respects their cultural beliefs
Which of the following is a fundamental right of patients?
A) The right to be treated by a specific healthcare provider
B) The right to access their medical records
C) The right to prescribe their own medications
D) The right to refuse routine hospital procedures
B) The right to access their medical records
A patient advocate’s role in ensuring informed consent includes:
A) Deciding which treatment the patient should receive
B) Providing a detailed explanation of treatment options, risks, and benefits
C) Completing the consent form on behalf of the patient
D) Ensuring the patient’s family agrees with the decision
B) Providing a detailed explanation of treatment options, risks, and benefits
In a healthcare crisis, the first priority of a patient advocate is to:
A) Criticize the healthcare team
B) Remain calm and assess the situation
C) Call the patient’s family members
D) Contact the media
B) Remain calm and assess the situation
When resolving a conflict between a patient and a healthcare provider, the advocate should:
A) Take sides with the healthcare provider
B) Facilitate open communication and mediate the discussion
C) Ignore the conflict and hope it resolves itself
D) Advise the patient to change providers immediately
B) Facilitate open communication and mediate the discussion
The primary responsibility of a patient advocate when supporting a patient in a clinical trial is to:
A) Conduct the trial themselves
B) Ensure the patient fully understands the trial and provides informed consent
C) Convince the patient to participate in the trial
D) Keep the patient’s participation secret from their family
B) Ensure the patient fully understands the trial and provides informed consent
If a patient expresses concerns about continuing in a clinical trial, the patient advocate should:
A) Ignore the concerns and focus on the benefits of the trial
B) Encourage the patient to continue regardless of their concerns
C) Discuss the concerns with the patient and explore their options, including the possibility of withdrawing from the trial
D) Tell the patient they must continue once they’ve started
C) Discuss the concerns with the patient and explore their options, including the possibility of withdrawing from the trial
A patient advocate’s role in end-of-life care includes:
A) Making all decisions on behalf of the patient
B) Facilitating discussions about the patient’s wishes and ensuring those wishes are respected
C) Deciding whether the patient should receive life-sustaining treatments
D) Advising the family to override the patient’s decisions
B) Facilitating discussions about the patient’s wishes and ensuring those wishes are respected
If a patient does not have an advance directive and is unable to make decisions, the patient advocate should:
A) Make decisions for the patient based on their own beliefs
B) Work with the healthcare team and family to determine the patient’s likely wishes based on known values and preferences
C) Delay all treatment until an advance directive is completed
D) Ignore the patient’s previously expressed wishes
B) Work with the healthcare team and family to determine the patient’s likely wishes based on known values and preferences
Why is it important for patient advocates to maintain professional boundaries?
A) To ensure they remain distant and unapproachable
B) To prevent burnout and maintain effective advocacy
C) To avoid forming any kind of relationship with the patient
D) To ensure the patient feels isolated
B) To prevent burnout and maintain effective advocacy
Which of the following is a strategy for maintaining professional boundaries?
A) Encouraging personal relationships with patients outside of work
B) Accepting gifts from patients as a sign of appreciation
C) Clearly defining the advocate’s role and responsibilities at the start of the relationship
D) Making decisions for the patient without consulting them
C) Clearly defining the advocate’s role and responsibilities at the start of the relationship
A patient expresses that they do not want to undergo a life-saving surgery because of their religious beliefs. As a patient advocate, your best course of action is to:
A) Respect the patient’s wishes and ensure that their decision is communicated to the healthcare team.
B) Persuade the patient to change their mind since the surgery is life-saving.
C) Ignore the patient’s wishes and allow the healthcare team to proceed with the surgery.
D) Ask the patient’s family to convince them to undergo the surgery.
A) Respect the patient’s wishes and ensure that their decision is communicated to the healthcare team.
A patient has been discharged from the hospital but has not received clear instructions on how to manage their care at home. The patient is now confused and anxious. As a patient advocate, your first step should be to:
A) Tell the patient to follow their instincts on how to care for themselves.
B) Contact the hospital to obtain the discharge instructions and clarify them for the patient.
C) Advise the patient to return to the hospital for further care.
D) Ignore the issue as it is outside your responsibilities.
B) Contact the hospital to obtain the discharge instructions and clarify them for the patient.
A patient with a hearing impairment is struggling to understand the instructions from their healthcare provider. As a patient advocate, you should:
A) Speak loudly and slowly to the patient.
B) Arrange for a sign language interpreter or other appropriate communication aids.
C) Provide written instructions and assume the patient will understand them.
D) Allow the healthcare provider to continue without intervention
B) Arrange for a sign language interpreter or other appropriate communication aids.
A non-English-speaking patient needs to understand a complex medical procedure. What is the best approach for you as a patient advocate?
A) Ask a bilingual family member to translate the information.
B) Use a professional medical interpreter to ensure accurate communication.
C) Attempt to explain the procedure using gestures and simple English.
D) Skip the explanation, assuming the patient trusts the healthcare provider’s decision.
B) Use a professional medical interpreter to ensure accurate communication.