Acronyms

Question 0

CLRU

Answer 0

Central Loss Report Unit

Question 1

CRS

Answer 1

Central response and support

Question 2

CCO

Answer 2

Claims Contact Organization

Question 3

CSS

Answer 3

Central Support Services

Question 4

CCRP

Answer 4

Claims Contact Resource Planning

Question 5

eSp

Answer 5

eSchedule Planner

Question 6

TRC

Answer 6

Time reporting code

Question 7

SNW

Answer 7

Schedule Not Worked

Question 8

LAE

Answer 8

Loss adjustment expense

Question 9

UM or UIM

Answer 9

Uninsured Motorist

Question 10

PIP

Answer 10

Personal Injury Protection (coverage)

Question 11

I-CARS

Answer 11

Internet Claims Automated Reporting System

Question 12

LAMA

Answer 12

Listen
Acknowledge
Make a statement
Ask a question

Question 13

LUC

Answer 13

Lowest Ultimate Cost

Question 14

EDR

Answer 14

Event Data Recorders

Question 15

NICB

Answer 15

National insurance crime bureau

Question 16

GO PIE

Answer 16

Golden rule
Objectives
Profit
Integrity
Excellence

Question 17

4 C’s

Answer 17

Communicate
Connect
Choice
Commit

Question 18

3 C’s

Answer 18

Connect
Collect
Convey

Question 19

NI

Answer 19

Named Insured

Question 20

ID

Answer 20

Insured Driver

Question 21

IGP

Answer 21

Insured Guest Passenger

Question 22

IV

Answer 22

Insured vehicle

Question 23

IVO

Answer 23

Insured Vehicle Owner

Question 24

CD

Answer 24

Claimant Driver

Question 25

CGP

Answer 25

Claimant Guest Passenger

Question 26

CV

Answer 26

Claimant vehicle

Question 27

CVO

Answer 27

Claimant vehicle owner

Question 28

OPSS

Answer 28

Operational Procedures

Question 29

DTE

Answer 29

Damage Triage Evaluator