Achieving business goals Flashcards

1
Q

Why is a goal important to a business

A

A.It is a means of motivating a business’s suppliers and society?
B.It represents a benchmark to compare planned and actual performance.
C.It serves only as a means to achieve a business’s profitability
D.It helps in the organising function of management.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the characteristics of a S.M.A.R.T. goal?

A

A.special, methodical, actual, realistic and timebound
B.specific, marketable, Achievable, real and timely
C.Special, measurable, attainable, realistic and timely
D.Specific, measurable ,achievable, realistic an timebound

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the definition of motivation?

A

A.External processes that sustain personal behaviour
B.Processes that encourage innovation and development
C.The payment of monetary rewards for achieving financial goals.
D.Internal activities which direct a person’s behaviour

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Jasmina is the manager of a business and has decided that one of the goals for next year will to be more focused on social justice issues and ensuring everyone is treated equally and fairly. What goal is this an example of?

A

A.Enviromental
B.Growth
C.Market Share
D.social

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How to calculate total profit?

A

A.Total salesxprice
B.Total sales-total costs
C.Total revenue-total costs
D.Fixed costs+VAriable costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

which of the following would be an example of a social goal?

A

A.To increase market share
B.to provide employment
C.To increase share price
D.Fixed costs+Variable costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is it meant y ‘Market share’?

A

A.An increase in the net profitability
B.An increase in the share price
C.An increase in the share of industry
D.Share holder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is a employee who takes on an entrepreneurial role within a business called?

A

A.Director
B.Extrapreneur
C.Intrapreneur
D.Shareholder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Michael, A very experienced employee, helps to develop a new employee in the business. what is Micheal an example of?

A

A.Innovator
B.Intrapreneur
C.Mentor
D.Shareholder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

why would management involve staff in decision-making processes?

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is staff involvement?

A

Involving employees in decision-making proccess + giving them skills and rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What should good managers do for employees?

A

Motivate, encourage employees using positive reinforcement to influence behaviour

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

3 main social goals a business attempts to achieve?

A

Community service, social justice and provision of employment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the mentoring process?

A

Developing another individual’s skills and knowledge by coaching/tutoring them by modelling acceptable behaviours

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What impact does a work environment have?

A

Maximises employees’ involvement and satisfaction has high levels of labour productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How to satisfy shareholders?

A

Improving share price and fair wages

17
Q

What is the goal of training?

A

Improve employee productivity

18
Q

True or false?
Managers should attempt to achieve a mix of different goals

A

True

19
Q

True or false?
Businesses develop social and predictable graphs to find strategies.

A

False.
A: Businesses develop social and environmental goals and adopt strategies that benefit the community

20
Q

What factors do business goals relate to?

A

Profits, market share, growth, share price, social responsibilities, environmental responsibilities

21
Q

True or false?
A small change in business market can barely impact its profits

A

False.
A: A small change in a business’s market share can result in a large change to its profits

22
Q

What does motivation mean?

A

The internal drive of an individual that influences their behaviour

23
Q

Why teach new employees?

A

Allows the employees to know what the business expects of them to help strengthen dedication and help to success of business and goals.

24
Q

What’s profit maximisation?

A

Profit maximisation occurs when there is a maximum difference between total revenue (TR) a d total costs (TC)

25
Q

What’s market share?

A

Refers to the business’s share of the total industry sales for a particular product