ACCT 4120: Chapter 1-4 Homework Flashcards

1
Q

True/False
Nellie works for a large manufacturing company. She heads the information systems department and works closely with the accounting department. Nellie knows a lot about the company’s database systems and accounting practices. Her responsibilities include working with the company’s vendors to create data communication lines. The company works with many vendors, including a large number of new vendors that have been added due to the company’s rapid growth. Recently, Nellie has become concerned about the effectiveness of the internal controls in ensuring the integrity of the purchasing function. She expressed her concerns to senior management and has been asked to recommend proactive steps the company can take to prevent fraud from collusion between employees and vendors.

A periodic letter to vendors explaining an organization’s policy of not allowing employees to accept gifts or gratuities is an effective tool for both preventing and uncovering collusive frauds.

A

True

A periodic letter to vendors that explains an organization’s policy of not allowing employees to accept gifts or gratuities helps vendors understand whether buyers and sellers are acting in accordance with the organization’s rules. Such letters clarify expectations, which is very important in preventing fraud. Many frauds have been uncovered when, after such a letter was sent, vendors expressed concern about their buying or selling relationships.

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2
Q

True/False
The following actual fraud occurred in a communications company. What Ruth Mishkin did in her spare time didn’t concern the Boca Raton, Florida, public relations firm where she worked very much. “We thought she was just playing cards with the girls,” says Ray Biagiotti, president of Communications Group, the firm that had employed her for nine years. She had become such a trusted employee that her bosses had put her in charge of paying bills, balancing bank accounts, and handling other cash management chores. They didn’t realize their mistake until Ruth took a sick leave, and they discovered she had been pocketing company funds for years. The money had helped stoke a gambling habit that took the 60-year-old widow on junkets to casinos in the Bahamas, Monte Carlo, and Las Vegas. In all, the company claims she stole about $320,000. Ruth pleaded guilty to one count of grand theft and four counts of check forgery. She was placed on 10 years’ probation and ordered to attend meetings of a chapter of Gamblers Anonymous, the national self-help group.

Ruth’s gambling addiction created a perceived opportunity for her to commit fraud.

A

False

Ruth’s opportunity to commit fraud stemmed from the fact that she was a trusted employee who was in charge of paying bills, balancing bank accounts, and handling cash management. This lack of segregation of duties provided an easy opportunity to commit fraud. Ruth’s gambling addiction created motivation to commit fraud so that she would have additional funds with which to gamble. When people are addicted to a vice such as gambling, they feel tremendous pressure. With so much pressure, it takes only a little rationalization and a small opportunity for someone to perpetrate a fraud.

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3
Q

True/False
“But I intended to pay it all back, I really did,” Joseph Swankie said as he talked to his manager. How did I ever get into this situation, he thought. Two years ago, Joe received the promotion for which he had been working so hard. In addition, Joe’s new manager told him that Joe had a very promising future at the company. Joe and his wife Janae quickly purchased a new home. Not long after, Joe and Janae had their fourth child, and life was great. After having their fourth child, Janae quit work to spend more time with her kids.

Suddenly, things started to turn upside down. The economy took a downturn and had a negative impact on Joe’s company. His pay, which was based on commission, was reduced nearly 50 percent. Joe still worked hard but thought he should be paid more. Unable to find another job, Joe resentfully decided he would stay with the company even with the lower pay.

Not long after he started receiving lower commissions, Joe noticed that the internal controls over the petty cash fund weren’t very strong. The records were not reviewed very often, and small shortages were usually written off. One week, Joe took $50. When questioned by his wife, Joe said he had found a few odd jobs after work. Joe continued this habit of taking small amounts for a couple of weeks. After realizing that no one had noticed the shortage, he started to take up to $100 a week.

One day, another employee noticed Joe taking some cash from the fund and putting it in his wallet. When questioned, he simply stated that it was a reimbursement the company owed him for supplies. An investigation began, and Joe’s fraud was discovered.

Two of the three elements of fraud are present in this scenario.

A

False

All three elements of fraud—pressure, opportunity, and rationalization—are present. Joe had several financial pressures: He and his wife just had a fourth child; they had just purchased a new home; and his income decreased due to a severe drop in commissions earned. His opportunity arose from the fact that the company had poor internal controls over petty cash. Shortages were usually written off. Joe’s rationalizations could have been that his thefts were only temporary; the company owed him more money; or he worked hard and deserved the money.

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4
Q

Karen, a friend of yours, recently started her own business, The Bike and Boulder Company (B&B). B&B specializes in the sales of mountain bikes and rock-climbing equipment. Karen is putting the finishing touches on her company policies and procedures. She knows you are taking a fraud class and asks you to review what she has completed thus far. You quickly notice that Karen has neglected to address fraud and fraud prevention in her policies and procedures. What policies and procedures would you suggest Karen implement to prevent and detect fraud at B&B?

Which of the following fraud prevention policies or procedures would you recommend to Karen with respect to hiring employees?

a. Require all applicants to certify that they have never committed employee fraud.	
b. Verify all information on each applicant's resume and/or application.	
c. Train those involved in the hiring process to conduct thorough background checks.	
d. Implement procedures to prevent hiring any applicant with an arrest record.	
e. You should recommend all of these.
A

b. Verify all information on each applicant’s resume and/or application.

Before hiring an applicant for any position, the employer should verify all information on the applicant’s résumé and/or application. The verification should be complete and conducted by an employee who is thorough and persistent in this important procedure. In addition, the employer should require all applicants to certify that the information on their application and/or résumé is accurate. Also, the employer should train those involved in the hiring process to conduct thorough and skillful interviews.

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5
Q

True/False
According to the text, when one Fortune 500 company changed its stance on fraud from “The CEO is to be informed when someone is prosecuted for fraud” to “The CEO is to be informed when someone who commits fraud is not prosecuted,” the number of frauds in the company decreased significantly.

Fraud research has consistently shown that legal action has been taken against perpetrators who commit fraud against organizations in more than 90 percent of fraud cases.

A

False

Descriptive fraud research has shown that legal action is taken in less than half of all cases involving frauds committed against organizations. Prior to the policy change regarding fraud committed within the Fortune 500 company, employee fraud was not seen as a serious issue, and prosecutions were unlikely. The general message was that nothing serious will happen to you if you commit fraud (fraud was acceptable), and so it proliferated. But by creating a policy that would essentially prosecute everyone involved in fraud (minimizing these bad-news reports to the CEO), it was clear that fraud would not be tolerated. As a result, fraud within the organization decreased.

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6
Q

Which of the following is not true of civil litigation?
a. It usually begins when one party files a complaint.
b. It must be heard by 12 jurors.
c. Only “the preponderance of the evidence” is needed for the plaintiff to be successful.
d. The purpose is to compensate for harm done to another.

A

b. It must be heard by 12 jurors.

The purpose of a civil lawsuit is to gain compensation for harm an individual or organization believes has been done to him or her (it). Unlike criminal cases, juries in civil cases need not consist of 12 jurors but may have as few as 6 jurors. The verdict of the jury need not be unanimous. Civil cases are often heard by judges instead of juries. To be successful, plaintiffs in civil cases must only prove their case by the “preponderance of the evidence.” In other words, there need only be slightly more evidence supporting the plaintiff than supporting the defendant.

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7
Q

You are a new summer intern working for a major professional services firm. During your lunch break each day, you and a fellow intern Bob eat at a local sandwich shop. One day, Bob’s girlfriend joins you for lunch. When the bill arrives, Bob pays with a company credit card and writes the meal off as a business expense. Bob and his girlfriend continue to be “treated” to lunch for a number of days. You know Bob is well aware of a recent memo that came down from management stating casual lunches are not valid business expenses. When you ask Bob about the charges, he replies, “Hey, we’re interns. Those memos don’t apply to us. We can expense anything we want. “

Which of the following statements regarding Bob’s use of the company credit card is not true?

a. Bob is committing occupational fraud.	
b. Bob's use of the credit card is a form of asset misappropriation.	
c. The amount charged for the nonbusiness lunches does not meet the minimum threshold for fraud.	
d. You should encourage Bob to change his behavior and correct the fraudulent charges.
A

c. The amount charged for the nonbusiness lunches does not meet the minimum threshold for fraud.

Fraud occurs when individuals intentionally cheat or deceive others to their advantage. In this case, Bob is committing a fraud. Regardless of the magnitude of the charges, he is intentionally charging nonbusiness lunches to his employer. This is also known as employee fraud or occupational fraud. Bob’s actions fall into the category of misappropriation of assets, i.e., theft or misuse of the employer’s resources. As an employee, you have an ethical responsibility to your employer to report Bob’s fraudulent behavior. Fortunately, in this case nothing has been done that cannot be corrected easily. Because Bob is justifying his behavior by saying the recent memo pertaining to meal expenses does not apply to him because he is an intern, you should try to help Bob see the error of his logic and encourage him to correct the improper credit card charges. If Bob is unwilling to change his behavior, the appropriate superior probably should be notified.

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8
Q

True/False
You are a student at ABC University. You recently read in the school’s daily newspaper about a terrific investment opportunity that promises to pay you a 44 percent annual return on your investment. Although you don’t understand the complicated nature of the investment, several of your friends are investing money. You have an extra $5,000 that you earned last summer that you would like to invest, but you are a bit skeptical about the unusually high rate of return.

An annual return of 44 percent is higher than average, but not unusual for investments that are highly complicated, suggesting that this probably is a good investment opportunity.

A

False

This is a real investment scam that was perpetrated on an American university campus a few years ago. Before it was stopped, hundreds of students had invested hundreds of thousands of dollars. Many warning signs would suggest this “investment opportunity” is a scam, including:

The promised rate of 44 percent is too high and unreasonable. If it seems too good to be true, it probably is. This promised rate of return does not make business sense.
The nature of the investment is complicated and can’t be easily understood. Making the investment seem complicated is one way perpetrators try to conceal their frauds.
You are excited about the investment because several of your friends have invested. Just because they didn’t exercise due care doesn’t mean you should also do something stupid.

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9
Q

True/False
Fraud detection is an important element of minimizing losses from fraud, and it is important that frauds be detected as early as possible.

Early detection is important because, in most cases, losses are greater at the beginning of a fraud and decrease significantly over time.

A

False

Because most frauds increase dramatically over time, it is extremely important that when frauds occur, they be detected early. In most cases, the fraud losses that an organization experiences in the final few months of a fraud are higher than the total losses in the first few years of the fraud.

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10
Q

In October 2014, the following case was heard in New Jersey. A former optometrist was sentenced to seven years in state prison for conspiracy, theft by deception, falsifying records, and falsification of records relating to medical care, as part of a massive health insurance fraud. In addition to his prison sentence, the optometrist was ordered to pay a criminal insurance fraud fine of $100,000 and restitution of $97,975. The state is also in the process of seeking an additional $810,000 in civil insurance fraud penalties. The optometrist was found guilty of false insurance billing for providing eyeglasses and routine eye exams at no cost or at reduced cost and making up the difference by billing insurance carriers for services not rendered to patients. The optometrist also had his office staff create approximately 997 false patient records and charts and falsely bill insurance carriers for prescribed optometric services that were not rendered to his patients. He would also bill insurance companies for optometric treatments and tests for ocular conditions that patients did not actually suffer. The optometrist was also charged with falsifying patient records and charts.

Which of the following factors provided the optometrist with an opportunity to commit fraud?

a. Lack of an effective internal control framework.	
b. Inability to judge the quality of performance of the optometrist.	
c. Absence of on audit trail.	
d. All of the above factors provided an opportunity to commit fraud.
A

b. Inability to judge the quality of performance of the optometrist.

The major fraud opportunity in this case was the inability to judge the quality of performance of the optometrist. Although the insurance companies clearly could have said that the services rendered by the optometrist were not consistent with what they were paying for, they never had reason to believe they needed to assess the optometrist’s services. Another factor was the lack of access to information. The insurance companies had no way of knowing that many of the services being billed for were not actually being performed or that many of the patients did not even exist.

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11
Q

True/False
You are having lunch with another student. During the course of your conversation, you tell your friend about your new fraud examination class. After you explain the devastating impact of fraud on businesses today, she questions how people can commit so much fraud given the advances in technology over the past several years.

Advances in technology have resulted in a significant reduction in the size and frequency of frauds in recent years.

A

False

Although advances in technology have helped to prevent and detect some fraud, these advances also have opened up new ways for perpetrators to commit fraud that before were unthinkable. Computers, the Internet, and complex accounting systems have made it so easy that perpetrators need only make a telephone call, manipulate a computer program, or press a key on the keyboard to commit fraud. Because physical possession of stolen property is no longer required and because it is just as easy to program a computer to embezzle $1 million as it is $1,000, the size and number of frauds have increased tremendously.

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12
Q

True/False
Alexia Jones is a worker at a local 24-hour pharmacy. Alexia works the night shift and is the only worker. Because management is cost-conscious and business is slow at night, Alexia has been given the responsibility to do the accounting from the previous day. Alexia has two children, and her husband does not work. Alexia has strong pressure to provide well for her family. Assume that you were recently hired by the pharmacy as a business consultant to evaluate the internal controls and the risk of fraud.

Reference to the fraud scale would indicate that Alexia poses a high risk of fraud pharmacy to the pharmacy.

A

True

Alexia has great pressure to provide well for her family. Alexia also has the opportunity to commit fraud, as she has the responsibility for accounting and is the only worker. She could easily steal cash and manipulate the accounting records. Although we don’t know if Alexia’s rationalization is high or low, we do know that the opportunity and pressure are high. By understanding the fraud scale, we can determine that if pressure and opportunity are high, it doesn’t take too much rationalization for someone to commit fraud. Therefore, the risk for fraud is high in this case.

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13
Q

You are the owner of a local department store in a small town. Many of your employees have worked for your company for years, and you know them and their families very well. Because your business is relatively small, and because you know your employees so well, you haven’t worried about establishing many internal controls. You do set a good example for how you wish your employees to work, you are actively involved in the business, and you provide adequate training to new employees. One day, you become suspicious about an employee at a checkout desk. You fear that he may be stealing from the company by altering the day’s totals at his register. He has worked for you for 15 years, and he has always been honest and reliable. After several weeks of investigation, you discover that your fears are correct—he is stealing from the company. You confront him with the evidence, and he admits to stealing $25,000 over several years. He explains that, at first, he stole mainly to pay for small gifts for his wife and young children, not for himself. But then last year, his wife lost her job, they had another child, and he wasn’t sure how to pay all of the bills, so he took more money, which he intended to repay.

What elements of fraud are present in this case?

a. Opportunity and rationalization.	
b. Pressure, opportunity, and rationalization.	
c. Pressure, motivation, and opportunity.	
d. Opportunity and pressure.
A

b. Pressure, opportunity, and rationalization.

All three elements of fraud are present in this case—pressure, opportunity, and rationalization. The employee was motivated to commit fraud by financial pressures. Although the owner of the store maintains close relationships with employees, controls are minimal, and should an employee choose to be dishonest (as this example illustrates), he or she would have ample opportunity to steal. The third ingredient for fraud to occur is rationalization, which is indicated in this case by the employee’s expressed intent to repay the stolen funds and by his contention that the money was for his family, not for himself.

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14
Q

True/False
Predication refers to circumstances that would lead a reasonable professional to believe that fraud has occurred.

You should not conduct a fraud investigation without predication.

A

True

Fraud investigation is a complex and sensitive matter. If investigations are improperly conducted, the reputations of innocent individuals can be irreparably damaged, guilty parties can go undetected and be free to repeat the act, and the offended entity may not have information to use in preventing and detecting similar incidents or in recovering damages. Therefore, it is important that fraud investigations not be conducted without predication.

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15
Q

Robert was the chief teller in a large New York bank. Over a period of three years, he embezzled $1.5 million. He took the money by manipulating dormant accounts. Robert was responsible both for handling dormant accounts and for dealing with complaints from customers. When a customer would complain about his account, Robert was always the one to explain the discrepancy. He usually used the excuse that “it’s a computer error.”

Which of the following control activities would most likely have prevented this fraud?

a. Physical safeguards over customer accounts.	
b. Documents and records.	
c. Proper authorizations.	
d. Segregation of duties.
A

d. Segregation of duties.

There was a serious lack of segregation of duties and independent checks as well as too much supervisory authority in one person in this bank. The bank placed far too much trust and supervisory authority in Robert. If the bank had designated separate supervisors to handle dormant accounts and customer complaints, or even if it had required Robert to take mandatory vacations or rotated him from time to time (so that other employees would periodically deal with customer complaints), the fraud could not have continued for so long or become so substantial.

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16
Q

True/False
Bob, who works as a credit manager for a large bank, has a reputation for being a very hard worker. His convenient downtown apartment is located near the bank, which allows him to work undisturbed late into the night. Everyone knows that Bob loves his job because he has been with the bank for many years and hardly ever takes a vacation. He is a very strict credit manager and has the reputation for asking very difficult questions to loan applicants before approving any credit. Nancy, Bob’s director, noticed that Bob had not taken a mandatory week-long vacation for a number of years.

Nancy does not need to be concerned about Bob’s failure to take vacation time, given Bob’s history of being tough on approving credit for the bank.

A

False

Nancy should be concerned. First, the bank has a mandatory one-week-long vacation policy. Bob should not be allowed to be an exception. Bob also fits many of the demographics for a fraud perpetrator: He has a lot of experience with the bank and is in a trusted position; he often works late into the night all by himself; everyone trusts him; and he likes to give the impression that he is tough on credit. Nancy should not assume that Bob has committed fraud; however, she should demand that Bob take a vacation, and she should be alert for additional signs of fraud.

17
Q

True/False
Because ABC Company suffered large losses from fraud last year, senior management has decided to be more proactive in implementing a fraud prevention environment. In interviewing employees, they found that many employees were unclear about which behaviors were ethical and which were not. Management is considering ways to better educate employees about ethical behavior.

ABC Company’s human resources staff should develop a code of ethics to be read and signed by each employee having supervisory responsibilities.

A

False

Senior management should develop a code of ethics or conduct and communicate it throughout the company. Every employee should be required to read and sign the code each year.

18
Q

Helen Weeks has worked for Bonne Consulting Group (BCG) as the executive secretary in the administrative department for nearly 10 years. Her apparent integrity and dedication to her work has quickly earned her a reputation as an outstanding employee and has resulted in increased responsibilities. Her present responsibilities include making arrangements for outside feasibility studies, maintaining client files, working with outside marketing consultants, initiating the payment process, and notifying the accounting department of all openings or closings of vendor accounts.

During Helen’s first five years of employment, BCG subcontracted all of its feasibility and marketing studies through Jackson & Co. This relationship was subsequently terminated because Jackson & Co. merged with a larger, more expensive consulting group. At the time of termination, Helen and her supervisor were forced to select a new firm to conduct BCG’s market research. However, Helen never informed the accounting department that the Jackson & Co. account had been closed.

Since her supervisor allowed Helen to sign the payment voucher for services rendered, Helen was able to continue to process checks made payable to Jackson’s account. Because her supervisor completely trusted her, he allowed her to sign for all voucher payments less than $10,000. The accounting department continued to process the payments, and Helen would take responsibility for distributing the payments. Helen opened a bank account in a nearby city under the name of Jackson & Co., where she would make the deposit. She paid all of her personal expenses out of this account.

Assume that you have recently been hired by BCG to help detect and prevent fraud. You begin by assessing the effectiveness of the company’s internal control framework.

  1. Which of the following factors likely enabled Helen to perpetrate the fraud?a. Management’s failure to communicate what is and is not appropriate conduct.
    b. Noncompliance with applicable government laws and regulations.
    c. Absence of a clear organizational structure.
    d. Lack of effective internal control activities or procedures.
A

d. Lack of effective internal control activities or procedures.

The company lacks good control activities or procedures. Mainly, it lacks segregation of duties, a good system of authorizations, independent checks, physical safeguards, and documents or records. Helen, a trusted employee, was allowed to sign the payment vouchers for services rendered, and she was also allowed to sign for all voucher payments less than $10,000. To perpetrate the fraud, all she had to do was continue to process the checks to the terminated vendor and sign the vouchers.

19
Q

Peter Jones, a senior accountant, and Mary Miller, a junior accountant, were the only accountants for XYZ Company, a medium-sized business. Peter had been with the company for over four years and was responsible for the Purchasing Department. Mary had been working at the company for a little over five years, and she had neither applied for a vacation nor taken any days off in the last three years. She was responsible for cash receipts and disbursements. She also collected the cash from the cash register, counted it and matched it with cash register receipts, made a record of daily receipts, and then put the money in the safe. Once a week, she would take the paperwork to her supervisor, Susan Lowe, one of the managers, who would check it. Mary later resigned from the company. At the time of her resignation, Peter was asked to handle Mary’s responsibilities while the company looked for a person to replace her. Peter soon realized that there had been some manipulation of accounting records and embezzlement of funds. Investigations revealed that approximately $30,000 had been stolen.

What could the management of XYZ Company have done to prevent Mary’s embezzlement or to detect the fraud earlier?

a. Require Mary to take vacation time each year.	
b. Implement appropriate preventive and detective controls.	
c. Communicate to employees what behavior is expected of them and the consequence of committing fraud.	
d. All of these actions could have been taken to prevent Mary's fraud.
A

d. All of these actions could have been taken to prevent Mary’s fraud.

Periodically, XYZ’s management should have asked Peter Jones to take care of Miller’s books while she was required to take vacation time. This would have helped detect the fraud at its early stages. Additionally, it might have prevented the fraud, because Mary would have known that someone else would be checking her work.

The management of this company seems too relaxed. They did not provide for an independent check of the accounting records and cash. They created an easy opportunity for Mary to embezzle. There was an inadequate segregation of duties in the company. Peter Jones should have been assigned to do some of Mary’s duties so that there was a reduced opportunity for embezzlement. The company should have paid more attention to internal controls, both preventive and detective. Mary had no accountability to anyone, and no one ever checked her work.

Consistent communication could have been one of the effective ways of reducing the fraud. This would have helped identify and remind the employees of what is expected of them by the company. They could have also required a written and signed statement that stated the possible punishment for committing fraudulent acts.

20
Q

Nancy is the receptionist and office manager at a local doctor’s office where you are working as a doctor’s assistant. The doctor leaves Nancy to handle all office duties, including collecting cash receipts, billing patients, depositing checks, and the monthly bank reconciliation. The doctor doesn’t have any training in accounting or collecting insurance payments and wants to be able to focus on treating his patients. Because the work in the office doesn’t require an additional employee, Nancy has been given all office managing responsibility. The receptionist could share the office managing duties, but she is too busy greeting patients, pulling charts, and answering phone calls. Nancy is also a single mother of four. She likes to give her children the best possible care and enjoys having the finer things of life to the extent that she can afford them. Nancy also works a second job because her job as office manager “just never seems to pay the bills.”

Most patients visiting the doctor have insurance and are only required to pay a co-payment for the services that they receive. As you are filling out some patient information during a routine visit, you overhear the patient say to her husband. “Honey, do you have any cash with you today? This office prefers the copayment to be paid in cash and I have forgotten to stop by the ATM this morning.” You thought that this was an interesting comment because you had never heard of the office having a cash co-payment preference. In addition, you haven’t seen a written sign or ever heard that the doctor prefers cash co-payments. You are aware that in addition to a co-payment, Nancy bills the entire remaining cost of service. The remaining amount is then billed directly to the patient. As you have been filing patient records, you have often heard Nancy complain that “full payment cannot be collected from yet another patient.” You are aware that several accounts are written off each month due to the high amount of uncollectible accounts. A high percentage of bad debts seems to be a common and expected occurrence in the physician/ patient business. You are currently taking a fraud class and realize that several opportunities for fraud exist.

Which of the following control activities or procedures would be most effective in reducing the risk of fraud in this situation?

a. Documents and records.	
b. Physical safeguards.	
c. Segregation of duties.	
d. System of authorizations.
A

c. Segregation of duties.

Because there is no segregation of duties, Nancy has the opportunity to keep the cash she collects from the customers and write off the account when the books show that all funds have not been collected. The critical duties of writing checks, making bank deposits, and reconciling bank statements should be segregated, and dual custody control should be implemented. Nancy should not be collecting, recording, and depositing payments by herself. An additional employee may need to be hired. Commonly, an outsourced billing office is used as a check and balance. Each of these activities can be given dual custody by both Nancy and another person. Although this control can often be expensive, it may be worth it to the doctor. The doctor should analyze the risk/benefits of hiring another person.

21
Q

True/False
All frauds that are detected by organizations are made public.

A

False

In many cases, companies merely hide the frauds to avoid public relations issues and quietly terminate or transfer perpetrators rather than make them public.

22
Q

You have recently graduated from college with an MBA. Upon graduation, you start working for Roosevelt Power Plant. The boss, Mr. Jones, invites you into his office. Mr. Jones describes to you a large fraud that has recently taken place in the company. He asks you what actions should be taken to ensure that fraud does not occur again. After analyzing the company, you compile a list of actions that will be needed to prevent fraud from occurring again. Upon presenting the necessary steps and controls to be taken, Mr. Jones notices your suggestion: “Create a culture of honesty and create a positive work environment for employees.” Mr. Jones is enraged and wants to know what a positive work environment has to do with the prevention and detection of fraud.

Which of the following factors detracts from a positive work environment?

a. Lack of clear organizational responsibilities.	
b. Vertical communication within an organization.	
c. Highly detailed budget expectations.	
d. Organizational focus on long-term market share.
A

a. Lack of clear organizational responsibilities.

A lack of clear organizational responsibilities is one factor that has been associated with high levels of fraud and that detracts from a positive work environment. Other factors include: a top management that does not care or pay attention to appropriate behavior; feedback or lack of recognition of job performance; perceived inequities in an organization; autocratic rather than participative management; low organizational loyalty; unreasonable budget expectations; unrealistically low pay; poor training and promotional opportunities; high turnover and/or absenteeism; lack of clear organizational responsibilities; and poor communication practices within the organization. In addition, a negative work environment may result from an organization’s focusing on short-term results, particularly quarterly earnings per share, rather than emphasizing long-term market share.

23
Q

True/False
You’re telling your boyfriend about your classes for the new semester. He is very interested and intrigued by the idea of becoming a fraud detective, but he wants to know whether fraud detectives will have job security and the type of work that is available.

Career opportunities in fraud examination and forensic accounting are available primarily through employment with federal or state government agencies.

A

False

As the number of frauds and amounts of fraud losses increase, so do the opportunities for successful fraud-fighting careers. Many believe that fraud examination and forensic accounting will be among the fastest-growing and most rewarding careers in the future. Government fraud-fighters, consultant fraud-fighters, corporate employee fraud-fighters, and defense and plaintiff lawyers are just a few of the possible careers related to fraud prevention and detection.

24
Q

True/False
The chapter stressed that fraud prevention, fraud detection, and investigation are approaches used by organizations to mitigate losses from fraud.

Fraud prevention is more cost effective than fraud detection or investigation.

A

True

Detection and investigation are steps that are taken once fraud has occurred. At this point, much of the damage has already been sustained—victims’ assets are stolen, victims must incur legal fees, lost time, negative public exposure, and other adverse consequences. Investigation of fraud is typically very expensive. Organizations and individuals who have proactive fraud prevention measures generally find that those measures pay big dividends.

25
Q

True/False
A bookkeeper in a $3 million retail company had earned the trust of her supervisor, so various functions normally reserved for management were assigned to her, including the authority to authorize and issue customer refunds. She proceeded to issue refunds to nonexistent customers and created documents with false names and addresses. She adjusted the accounting records and stole about $15,000 cash. She was caught when an auditor sent routine confirmations to customers on a mailing list and received an excessive number of “return-to-sender” replies. The investigation disclosed a telling pattern. The bookkeeper initially denied accusations but admitted the crime upon presentation of the evidence. You are a lawyer for this retail company, and your client has asked your advice about whether to prosecute the bookkeeper criminally, civilly, or both.

When employee fraud is detected, the employer company should, if possible, pursue both criminal prosecution and a civil lawsuit.

A

True

When fraud is detected, companies should prosecute, if possible, in both criminal and civil courts. By proceeding in a civil suit, the company can try to recover some of the money lost from the fraud. By pursuing a criminal prosecution, the company can ensure that when other companies hire the perpetrator, those companies will know that the employee has committed fraud in the past and will be able to prevent the prospective employee from being in a position that provides the opportunity to commit fraud again. Firms do not often pursue both civil and criminal remedies, and sometimes do neither because of litigation costs, time involved, or the desire to avoid negative press.