Accomodation Flashcards
T or F. The lodging industry developed because of the need to provide accommodations for travelers.
T
T or F. Early inns were mentioned in
several instances in both the Old and New Testaments.
T
T or F. Excavations in Pompeii reveal
that the Romans had developed the
concept of inns into a trade.
T
American’s first hotel
Seaport inns
An example of an American inn
Manhattan’s Fraunces Tavern
appeared in the middle of 17th century. The inn was used not only as a boarding house but also as a booking office, waiting place, eating establishment, and as center of the town’s social activities
Coach service
the first hotel chain pioneer in the United State.
Ellsworth Statler
most famous deluxe
hotels.
Hilton Corporation
built an empire that includes the Waldorf Astoria in New York and the largest hotel in the United States.
Conrad Hilton
first class – hotels and
the fastest growing group hotel
founded by Ernest Henderson.
Sheraton chain
founded the Holiday Inn chain and its concept of clean, comfortable , and reasonably priced accommodations for the ordinary traveler
Kemmons Wilson
opened its first hotel
in San Juan, Puerto Rico in 1949. Then opened a hotel in Berlin in 1958.
Hilton International
opened many
hotels in Latin America before 1960. At
present , it has 109 properties in 49
nations.
Intercontinental Hotels
Opened its first hotel in Canada 1949.
Sheraton
Opened it first property in Montreal in 1960.
Holiday Inn
This type of accomodation can be a 10 room boarding house or a building that has a thousand or more rooms, convention and meeting facilities , recreation facilities such as swimming pools and tennis court, 24 – hour room service with several restaurants and bars and various types of entertainment .
Hotels
This type of accomodation only offer rooms and free parking to guests. These are often found along busy highways and clear cater primarily to transient and cost – conscious travelers
Motels or Motor Hotels
This type of accomodation is intended for vacation travelers. These hotels range from budget to luxury and can accommodate these travelers and even convention delegated. These are usually located near beaches and offer more amenities, shops, and recreation opportunities
Resort Hotels
This type of accomodation is found principally in Europe.
These are usually family – owned
accommodations facilities.
It also called Gasthaus.
Usually offer continental
breakfast but to not have facilities for
other meals. Known for their
informal family atmosphere.
Pensions
This type of accomodation is unique to Spain. These are generally old castles , convents , or monasteries that have been converted into hotels by the government and are operated by the government
Paradors
This type of accommodation are often hotels with apartments
instead of basic rooms. The units are sold by the hotel develops to individuals who are given a title to the physical real estate. The individual owners then contract the developer or a management company to operate the hotel and rent the space to visiting
tourists. The resulting profit is shared among the individual unit owners.
Generally appeal to families because of the apartments
Condominium Hotels
This type of accomodation is a popular form of overnight accommodation in both Europe and North America. In North America , there are at present
more than 20,000 campgrounds , some of which are owned by hotels. Campgrounds usually appeal to families who travel in recreation
vehicles. Often in government parks and forests.
Campgrounds
This type of accomodation is a form of lodging which originated in Europe. The form of accommodation provides a bed for the night and breakfast the next day. It was only in the 1970’s that the idea was brought to the United States . Retired and semi retired people with large houses have contributed
much to the growth of these establishments
Bed and Breakfast
This type of accommodation are lodging establishments that cater to transients. These do not normally meet the minimum requirements of an
economy hotel
Tourist Inns
This type of accomodation are buildings which contain several independent and furnished or semi – furnished apartments. These are leased to tourists and travelers on a long –term basis and offer basic services to its tenant similar to hotels
Apartment - Hotels/Apartels
This type of accomodation are hotels and resorts which cater to people who go to spas or mineral springs for medical treatment or weight reduction. The idea of visiting health spas originated in Europe. The Romans and the Greeks visited the spas as early as the first century. The spas became the center of the social life of the English , the French , and the Germans during the 17th and later centuries
Health Spas
This type of accomodation is the earliest form of overnight lodging for travelers . It provides lodging to tourists who cannot be accommodated in hotels and motels during peak vacation periods
Private Homes
This type of accomodation is a more recent unique type of accommodation . It started in Europe in the 1960s when people found it difficult to make reservations every year in popular hotels during summer. Time sharing is the selling of vacation lodging , usually condominiums , for a specific week or weeks over a given number of years.
Time-sharing
This type of accomodation provide basic amenities such as a bunk
and a commonly shared toilet and bathroom. The traveler provides his or her own bedding. It appeals primary to young travelers.
Hostels
recruits new employees and maintenance policies and employee benefits for the company.
The personnel division
makes the necessary repairs and
implements the hotelʼs energy
management program
The engineering and maintenance division.
handles , the financial activities of the operations which include payment of bills , sending out statements, payrolls , and compiling monthly income statements
The accounting division
provides protection for both employees and guests.
The security division
responsible for the food and beverage
that are served
The food and beverage division
responsible for selling the rooms
and food service. It is involved in
advertising , development of
promotional materials, and making
direct contacts with prospective
clients.
The marketing and sales division
responsiblefor the front desk , telephone, reservations, and housekeeping department
The room division
the hotel operator or franchisee signs a contract with the franchisor to maintain
certain operating standard and to use the franchise name on the hotel or motel
Franchising
thehotel management company does
not have a financial interest in the
hotels land or building. In return for
operating the property, the management company receives a
basic annual management fee, plus
an incentive which is based on the
hotelʼs gross profit or net profit but
also be based partly on total sales
Management Contracts
most hotels and motels are part of a chain operation. The individual units in the chain may all be owned by one large company, be partly owned and partly franchised, or may all be partly franchised. In any case, the owning company or franchisor establishes the standards and operating policies to which individual unit must conform.
Chain Accommodation Operations
the maximum rates that hotel
charge for a room normally depend on thenumber of people occupying it.
Rack rates
a simple measure of a hotel’s profitability is its room occupancy. It is
obtained by dividing the number of rooms occupied by guests on any night by the number of rooms in the hotel and by multiplying the result by 100 to determine the occupancy on a
percentage basis.
Room Occupancy
this is obtained by dividing total revenue for a period by the total number of guests accommodated during that period. For instance, if
the total revenue for the week was $65,520 for a hotel occupied by 1,050 guests, then the average daily rate per
guest for the week is:
$65,529/1,050 = $62.40
Average Daily Rate Per Guest
is the point where it will neither make a profit nor a loss.
Breakeven point
This means that airlines grant airline
passengers extra mileage points for staying in participating hotels
Frequent Flyer Links
EP
European Plan
AP
Full Pension
MAP
Modified American Plan
BP
Bermuda Plan
The maximum rates that hotels charge for a room normally depend on the number of people occupying it
Rack rates
is selling more rooms than the actual available rooms.
Overbooking
