Accommodation (2) Flashcards
A room where only one person sleeps and has been fitted with a single, double or queen sized bed.
Single Room
A room that can accommodate two people with a double or queen-sized bed.
Double Room
A room that can accommodate two people with two twin beds.
Twin Room
A room that can accommodate two to four people with two twin, or two double beds
Double - Double Room
Are guests on a mission and they’re in town for one purpose : work
Business Traveler
Can be a mixture of business and bleisure travelers.
Event Attendes
they often have a higher travel budget than other type of guests.
Boomers
More likely to take “micro-cations” or short vacations because they can better fit into their work-focused lifestyles.
Millenials
They crave immersive and experiential travel.
Gen Z
Experienced travelers, they want to share the same adventures with their kids.
Families
Type of traveler will most likely be interested in relaxation, detoxing, and practicing health habits during their trip.
Health and Wellness Traveler
Two Types of Guest Request
Requests for Front Office
Request for other Departments
An independent hotel owned by a person/partnership/private enterprise
Private
Several hotels owned by a local enterprise
Local Group
A hotel which is part of an international chain of hotels
International Group
These can be independent hotels, with no affiliation, that are being managed by the owners of the properties.
Independently Owned and Operated
Which operates properties owned by other entities.
Management Contract
This means that the property is being operated as an independent hotel in association with a certain chain.
Referrals
Some investors prefer to use this in running the hotel
Franchising
Hotel Ownership & Modes of Hotel Management
Private, Local Group, & International Group
Independently Ownded & Operated, Management Contract, Franchising, & Referrals