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mock interview-learning support worker > about LSW role > Flashcards

about LSW role Flashcards

1
Q

what is the name of the charity

A

Jigsaw trust

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2
Q

who will i report to

A

senior support worker/team leader

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3
Q

annual leave

A

23 days (up to 3 allocated for christmas closure) + bank holidays

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4
Q

who does the job support

A

support adults with autism and related disabilities

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5
Q

what will i help these adults with

A

attaining knowledge and skills to enhance their wellbeing, independence and social inclusion

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6
Q

where will job take place

A

at the adult centre and in local community

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7
Q

will i be working with individuals or groups

A

both

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8
Q

why does each service user have an individualised curriculum

A

support development and lifelong learning

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9
Q

what are the first 5 main duties/responsibilities

A
  1. support, care and teach learners following individualised curriculums
  2. plan and deliver lessons/activities to dev knowledge outlined in curriculum
  3. provide behaviour support to reduce behaviours that are barriers to learning/ quality of life
  4. ensure needs are met through personal care, maintaining personal and environmental hygiene
  5. support participation in leisure and educational activities in community
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10
Q

what are the second 5 duties/responsibilities

A
  1. support access to employment in local community
  2. support decision making, promote choice and involvement, regarding aims to promote indiv empowerment
  3. collect and analyse data on progress, assessing if teaching is appropriate and make changes where needed
  4. administer medication when trained
  5. participate in relevant training to achieve further qualifications
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11
Q

what are the 5 key values

A

caring
person centred
continuous learning
integrity
teamwork

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12
Q

knowledge, skills and experience

A

-experience working with people with disabilities
-comfortable working with adults challenging behaviours
-comfortable providing intimate care
-keep calm in high pressure
-passionate and interested
-positive, patient, caring
-team working
-accurately record learner progress
-confidentiality
-willing to learn more about autism and how to support it
-literacy and numeracy skills

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13
Q

personal qualities: achieving results

A

-correctly analyse verbal and numerical data
-improve work methods, outcomes and team performance
-adapts to new ideas
-manages workload by setting timelines etc
-builds on ideas of others

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14
Q

personal qualities: building relationships

A

-follows up with clients after delivery of services
-ensure service provided during critical periods
-prioritise clients issue and address them
-understands motivation for someones actions
-recognise what is acceptable at certain times given organisational rules, structure, power relationships etc

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15
Q

what are the 2 core aims

A
  1. spread awareness of autism
  2. create more opportunities for autistic people
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15
Q

personal qualities: planning for the future

A

-transfers acquired knowledge and expertise
-demonstrates initiative in professional self development
-fosters 2 way trust (confidentiality with sensitive info)

15
Q

what must all staff and volunteers be committed to

A

safeguarding and promoting welfare of vulnerable adults

16
Q

what model can be used to describe experiences

A

CAR
context - action - result
(spend 10% on context, 70% on action, 20% result)

17
Q

Can you tell us why you have applied for this job and what you feel that you could bring to the role?

A

…

18
Q

Can you give us an example of a time when you were faced with a difficult issue.
How did you deal with the issue and what was the outcome?

A

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19
Q

What are your strengths?

A

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20
Q

What are your weaknesses?

A

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21
Q

can you tell us why you have applied for this job and what you feel you could bring to the role.

A

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22
Q

can you tell us about an event you have planned with colleagues/clients.
what methods did you use to involve colleagues and clients in the planning process?

A

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23
Q

why is it important to evaluate the work you are doing?

A

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24
Q

You’re working on a project to deliver to a client but the unpredictability of the client meant it could not be delivered- how do you handle this?

A

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25
Q

how would you ensure to plan and prepare lessons effectively to service users?

A

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26
Q

tell me about a time when miscommunication affected your work performance?

A

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27
Q

tell me about a workplace decision that was difficult,

A

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28
Q

give me an example of how you’ve demonstrated an understanding of customer needs

A

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29
Q

how do you respond to colleague/client feedback?

A

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30
Q

can you describe a time you’ve been proactive in finding a solution to a problem?

A

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31
Q

tell me about yourself

A

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32
Q

what do you know about our charity?

A

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33
Q

what questions do you have for me?

A

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mock interview-learning support worker (1 decks)

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