ABM 307 U1 | L2 Flashcards
These provides the ethical standards in the workplace.
Business Ethics
What are the 12 Core Principle of Business Ethics
- Honesty
- Integrity
- Keeping Promises
- Loyalty
- Fairness
- Caring
- Respect
- Obeying the Law
- Excellence
- Being a leader
- Morale
- Accountable
What are the 7 Unethicial Business Practices?
- Accounting Manipulators
- Overbilling
- Misleading Advertisements
- Making Flase Claim
- Customer Serveice Failures
- Layoff and High Executive Compensation
- Poor-quality Material
What are the 5 Components of a Code of Ethics?
-Values
- Principles
- Management Support
- Personal Responsibility
- Compliance
It is an unethical business practice where service providers charge more than the actual price for the services given.
Overbilling
It is a core principle of business ethics where there is the exercise of compassion and sincere concern for others.
Care/Caring
It is a core principle of business ethics where managers act with impartiality in all their transactions and do not exeercise their power for ther own personal advantage.
Being a leader
It is a component of the code of ethics where all legal requirements of the code should be met. Any licensing requirements, including but not limited to reporting of financial statments, should be done.
Compliance
It is an unethical business practice showing poor customer service such as failure to replace a damaged product or a service warranty.
Customer Service Failures
