ABCs of E-mails Etiquette Flashcards
A
Acronyms such as TMI or LOL can confuse/annoy e-mail recipients
B
Be sure to double-check the address to which you are sending
C
Cluttered e-mails waste time and effort
D
Default settings are the best choice when emailing someone whose technology tools are unknown to you
F
Flaming—sending an angry email is always unacceptable
G
Grammer counts
H
Humor, sarcasm, or irony easily can be misinterpreted in a e-mail where the tone of your voice is lost
I
Include a subject line in all e-mail lines that will be memorable to both you and the recipient
J
Judgment is essential when forwarding e-mails
k
keep the body of your e-mail short and to the point
L
Limit each line of an e-mail to fewer then 75 characters.
M
Mind your manners
N
Never send anything by email that you would not want made public
O
Opening an unexpected attachment can be dangerous
P
Publicizing someone else’s e-mail address without their permission is an invasion of their privacy
Q
Quick Get to the point
R
Replying to spam—even to unsubscribe– confirms to the spammer that your email address is active, and results in even more spam
T
Time matters reply to e-mails within 24 hours if possible when sending emails use requests read.
U
UPPER CASE WORDS LOOK LIKE SHOUTING
V
Very large attachment or file can crash recipentent
W
Warnings about hoaxes computer viruses or other
X
Exert when opening links
Y
Your tone in an e-mail should reflect who the recipient is and not the communication
Z
Zip your lips e-mail is a personal website and your message can be leaked in the click of a button
