ABCs of E-mails Etiquette

Question 1

A

Answer 1

Acronyms such as TMI or LOL can confuse/annoy e-mail recipients

Question 2

B

Answer 2

Be sure to double-check the address to which you are sending

Question 3

C

Answer 3

Cluttered e-mails waste time and effort

Question 4

D

Answer 4

Default settings are the best choice when emailing someone whose technology tools are unknown to you

Question 5

F

Answer 5

Flaming—sending an angry email is always unacceptable

Question 6

G

Answer 6

Grammer counts

Question 7

H

Answer 7

Humor, sarcasm, or irony easily can be misinterpreted in a e-mail where the tone of your voice is lost

Question 8

I

Answer 8

Include a subject line in all e-mail lines that will be memorable to both you and the recipient

Question 9

J

Answer 9

Judgment is essential when forwarding e-mails

Question 10

k

Answer 10

keep the body of your e-mail short and to the point

Question 11

L

Answer 11

Limit each line of an e-mail to fewer then 75 characters.

Question 12

M

Answer 12

Mind your manners

Question 13

N

Answer 13

Never send anything by email that you would not want made public

Question 14

O

Answer 14

Opening an unexpected attachment can be dangerous

Question 15

P

Answer 15

Publicizing someone else’s e-mail address without their permission is an invasion of their privacy

Question 16

Q

Answer 16

Quick Get to the point

Question 17

R

Answer 17

Replying to spam—even to unsubscribe– confirms to the spammer that your email address is active, and results in even more spam

Question 18

T

Answer 18

Time matters reply to e-mails within 24 hours if possible when sending emails use requests read.

Question 19

U

Answer 19

UPPER CASE WORDS LOOK LIKE SHOUTING

Question 20

V

Answer 20

Very large attachment or file can crash recipentent

Question 21

W

Answer 21

Warnings about hoaxes computer viruses or other

Question 22

X

Answer 22

Exert when opening links

Question 23

Y

Answer 23

Your tone in an e-mail should reflect who the recipient is and not the communication

Question 24

Z

Answer 24

Zip your lips e-mail is a personal website and your message can be leaked in the click of a button