Abcs of E-mails etiquette Flashcards

1
Q

A

A

Acronyms such as TMI (too much information) or Lol (Laugh out loud) can confuse and annoy e-mail recipients

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2
Q

B

A

Be sure to double Check the address to which you are sending

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3
Q

C

A

Cluttered emails waste time and effort

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4
Q

E

A

Excessive punctuation should be avoided

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5
Q

F

A

Flaming- sending an angry email message is always unacceptable

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6
Q

G

A

Grammar counts

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7
Q

H

A

Humor, sarcasm, or irony easily can be misinterpreted in an email, where the tone of your voice is lost

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8
Q

I

A

Include a subject line in all emails that will be meaningful and memorable to both you and the recipient

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9
Q

J

A

Judgment is essential when forwarding emails

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10
Q

K

A

Keep the body of your emails short and to the point

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11
Q

L

A

Limit each line of emails to fewer than 75 characters

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12
Q

M

A

Mind your manners

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13
Q

N

A

Never send anything by email that you would not want made public

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14
Q

O

A

opening an unexpected attachment can be dangerous

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15
Q

P

A

Publicizing someone elses email address without their permission is an invasion of their privacy

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16
Q

Q

A

Quick Get to the point

17
Q

R

A

Replying to spam even to unsubscribe confirms to the spammer that your email address is active and results in even more spam

18
Q

S

A

Scheduling an email to be sent at a future date/time is a valuable formatting feature

19
Q

T

A

Time matters. Reply to emails within 24 hours, if possible. When sending the email, use the “request read receipt” feature

20
Q

U

A

Uppercase words lool like shouting

21
Q

V

A

Very large files or attachments can crash recipients email programs or worse their servers. Send a webiste address instead or ask the recipients permission to send the file

22
Q

W

A

warnings about hoaxes, computer viruses, or other urgent may be false

23
Q

X

A

Exert caution when opening links within an email someone may be phishing for your personal information

24
Q

Y

A

Your tone in an email should reflect who the recipient is, not communication medium yours using. While an informal tone is appropriate for a friend, a more formal tone should be used otherwise

25
Q

Z

A

Zip your lip Email is personal correspondence. You should never without permission from the sender quote publicly from or forward to a public forum a private email sent to you