ABCs of E-Mail Etiquette Flashcards

1
Q

A

A

Acronyms such as TMI (too much information) or LOL (laugh out laugh) can confuse/ annoying mail recipient.

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2
Q

B

A

Be sure to Double-Check the address to which you are sending.

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3
Q

C

A

Cluttered e-mails waste time and effort.

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4
Q

D

A

Default settings are the best choice when e-mailing someone whose technology tools are unknown to you.

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5
Q

E

A

Excessive punctuation should be avoided!!!!!!!!

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6
Q

F

A

Flaming-sending an angry
e-mail message- is always unacceptable.

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7
Q

G

A

Grammar counts

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8
Q

H

A

Humor, Sarcasm, or irony easily can be misinterpreted in an e-mail, where tone of your voice is lost.

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9
Q

I

A

Include a subject line in all e-mail will be meaningful and memorable to both you and the recipient.

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10
Q

J

A

Judgment is essential when forwarding e-mail.

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11
Q

K

A

Keep the body of your e-mail short and to the point.

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12
Q

L

A

Limit each line of e-mails short and to the point

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13
Q

M

A

Mind your manners

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14
Q

N

A

Never send anything by e-mail to fewer than 75 characters.

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15
Q

O

A

Opening an unexpected attachment can be dangerous.

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16
Q

P

A

Publicizing someones else’s e-mail address without their permission is an invasion of their privacy.

17
Q

Q

A

Quick! Get to the point

18
Q

R

A

Replying to spam- even to unsubscribe-confirms to the spammer that your e-mail is active, and result in even more spam.

19
Q

S

A

Scheduling an email to be sent a future date/time is valuable formatting feature.

20
Q

T

A

time matters. reply to email within 24 hours, if possible when sending the email use “request read receipt” feature.

21
Q

U

A

UPPERCASE WORDS LOOK LIKE SHOUTING.

22
Q

V

A

Very large files or attachment can crash recipient’ email programs- or worse, their
servers. Send a website address instead. or ask the recipient’s premission send to files.

23
Q

W

A

Warning about hoaxes, computer viruses or other urgent maybe false.

24
Q

X

A

eXert caution when opening links within an email… someone may be phinishing for you personal information.

25
Q

Y

A

Your tone in an email should reflect who the recipient is, not the communication medium you’re using. while an informal tone approptiste for a friend a formal tone should be used other wises.

26
Q

Z

A

Zip your lips! email is personal correspondence. you should never- without permission from the sender- quote publicly from, or forward to a public forum, a private email was sent to you.