ABCs of E-Mail Etiquette

Question 1

A

Answer 1

Acronyms such as TMI (too much information) or LOL (laugh out laugh) can confuse/ annoying mail recipient.

Question 2

B

Answer 2

Be sure to Double-Check the address to which you are sending.

Question 3

C

Answer 3

Cluttered e-mails waste time and effort.

Question 4

D

Answer 4

Default settings are the best choice when e-mailing someone whose technology tools are unknown to you.

Question 5

E

Answer 5

Excessive punctuation should be avoided!!!!!!!!

Question 6

F

Answer 6

Flaming-sending an angry
e-mail message- is always unacceptable.

Question 7

G

Answer 7

Grammar counts

Question 8

H

Answer 8

Humor, Sarcasm, or irony easily can be misinterpreted in an e-mail, where tone of your voice is lost.

Question 9

I

Answer 9

Include a subject line in all e-mail will be meaningful and memorable to both you and the recipient.

Question 10

J

Answer 10

Judgment is essential when forwarding e-mail.

Question 11

K

Answer 11

Keep the body of your e-mail short and to the point.

Question 12

L

Answer 12

Limit each line of e-mails short and to the point

Question 13

M

Answer 13

Mind your manners

Question 14

N

Answer 14

Never send anything by e-mail to fewer than 75 characters.

Question 15

O

Answer 15

Opening an unexpected attachment can be dangerous.

Question 16

P

Answer 16

Publicizing someones else’s e-mail address without their permission is an invasion of their privacy.

Question 17

Q

Answer 17

Quick! Get to the point

Question 18

R

Answer 18

Replying to spam- even to unsubscribe-confirms to the spammer that your e-mail is active, and result in even more spam.

Question 19

S

Answer 19

Scheduling an email to be sent a future date/time is valuable formatting feature.

Question 20

T

Answer 20

time matters. reply to email within 24 hours, if possible when sending the email use “request read receipt” feature.

Question 21

U

Answer 21

UPPERCASE WORDS LOOK LIKE SHOUTING.

Question 22

V

Answer 22

Very large files or attachment can crash recipient’ email programs- or worse, their
servers. Send a website address instead. or ask the recipient’s premission send to files.

Question 23

W

Answer 23

Warning about hoaxes, computer viruses or other urgent maybe false.

Question 24

X

Answer 24

eXert caution when opening links within an email… someone may be phinishing for you personal information.

Question 25

Y

Answer 25

Your tone in an email should reflect who the recipient is, not the communication medium you’re using. while an informal tone approptiste for a friend a formal tone should be used other wises.

Question 26

Z

Answer 26

Zip your lips! email is personal correspondence. you should never- without permission from the sender- quote publicly from, or forward to a public forum, a private email was sent to you.