Abc Flashcards

1
Q

What is the new Customer Type for Non Resident Customers?

A

10213 - Personal Public - Non Residents

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2
Q

Who qualifies as a Non Resident?

A

NRI (Non Resident Indian) and FC (Foreign Citizens)

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3
Q

Define NRI as per the current guidelines.

A

Indian passport holders working/studying/living abroad with a passport issued in India only.

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4
Q

What categories fall under Foreign Citizens (FC)?

A
  • Foreign Nationals (Original FOREIGNERS) * Foreign passport holders of Indian origin holding OCI Card * Foreign passport holders of Indian origin not holding OCI Card * Indian passport holders with a passport renewed/issued in a foreign country
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5
Q

What must be done when creating a new CIF for an NRI?

A

Select Customer Type 10213 and provide Indian permanent address and current/local address as per guidelines.

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6
Q

Fill in the blank: Under the Identification Details tab for NRIs, the primary ID can be ______.

A

[AA - Passport with same address or BA - Passport with Photo but different address]

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7
Q

What is the required status for Domestic Risk when creating a CIF for Non Residents?

A

Select 3 - High Risk

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8
Q

What is the procedure for amending an existing CIF for an NRI?

A

Select Customer Type 10213 and update permanent and current addresses as per guidelines.

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9
Q

What is the identification requirement for Foreign Citizens (FC) when amending a CIF?

A

Primary ID options are the same as NRIs, but there will be no file number for FCs.

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10
Q

True or False: The Country of Residence must be India for Non Resident customers.

A

False

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11
Q

What details are required for FATCA/CRS updating?

A
  • Residential Status * Country of Birth * Nationality * Country of Residence * Country of Residence as per Tax Laws * Permanent Address * Temporary Address * Self-Certification * Documentation Status
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12
Q

What is the significance of TIN in relation to tax residency?

A

It is a Tax Identification Number required for taxation purposes in the customer’s country of residence.

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13
Q

How should mobile numbers be formatted for foreign customers?

A

12 digits total including country code with no ‘+’ sign before the country code.

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14
Q

What is the process to change the SB product code to NRO/NRE?

A

Update the product code under Deposit/CC/OD to 20, with type 13 for NRO and 14 for NRE.

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15
Q

Fill in the blank: For NRE accounts, only ______ is permitted as a joint name holder.

A

[a non-resident]

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16
Q

What should be done if the customer has a foreign mobile number?

A

Ensure it consists of 12 digits including the country code.

17
Q

What should customers in foreign locations do to avoid OTP delivery issues?

A

Opt for delivery of OTP to their registered email address.